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Patch 451 new hairstyle - Changed Hair Update

Discussion in 'Release 32 Bug Forum' started by Remonus, Jul 30, 2016.

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  1. Remonus

    Remonus Avatar

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    With this Patch 451 have my Male Charakter a new hairstyle. I need my old hairstyle pls back.
    Is changed from long to a half long Style. :(

    Sorry my bad english.

    Mit freundlichen GrĂ¼ssen
     
  2. Paston Bane

    Paston Bane Avatar

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    Same with me it switched me to the Pageboy hair cut
     
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  3. Merrik

    Merrik Bug Hunter

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    Same, picked ponytail, now have pageboy
     
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  4. Haarkon Ratz

    Haarkon Ratz Avatar

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    Indeed, same for me.
     
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  5. ThurisazSheol

    ThurisazSheol Avatar

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    page haircut for me. i had chosen a different look at character creation.

    and for the record, my facial hair is not affected by this issue.
     
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  6. Satan Himself

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    Same issue. Picked a double braid in character creation, now a page boy. NOT a good look, the peasants are mocking me, and the chicks no longer dig me.:(
     
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  7. Montaigne

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    I spent all last night plaiting my ponytails so I could look like Fabio and this morning I log on and I look like bloody Friar Tuck! Please fix this.
     
  8. Xail

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    Please fix this...it is really ugly the avatar of lot of people now (like mine :( )...
     
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  9. Beli

    Beli Avatar

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    Same for me. I noticed when creating my character when picking the ponytails it said Page, was worried this was going to happen. :( at least give us a free be at the mirror.
     
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  10. Xail

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    Do I have to already reroll?...please tell now if so...
     
    Last edited: Jul 31, 2016
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  11. Beli

    Beli Avatar

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    I would not reroll Xail. Its still broke, just had a friend create a character. he chose short and got ponytail.
     
  12. Hatshroud

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    Need my hair back please I had Long hair Pig tails and now it is short.
     
    Last edited: Aug 29, 2016
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  13. Soulguard2

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    Me too plz!
     
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  14. niteowl57

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    When I created my character, I too chose short and got a ponytail.
     
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  15. Peabo

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    Everyone please like the original post so that this shows up - I also have now a ...page boy hairstyle.
    Originally my hair changed when I put my store bought bowlers hat on and it would display multicoloured hair in the pageboy style (I also picked 2 braids) however now it doesnt matter what hat I wear or if I even wear a hat - stuck with pageboys hair ><
     
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  16. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Hello Everyone,

    At the start of R32 there was a known issue with specific hairstyles for male and female avatars in Character Creation:
    Male:
    • Listed Page hairstyles looked like Ponytails
    • Listed Ponytails hairstyles looked like Page
    Female:
    • Both Short and Ponytail hairstyles appear as Ponytails.
    A fix appears to have gone in for the male mislinking issue, however this means that if you chose one originally, it was changed to match its correct linked hairstyle visual, not just name. The character creator is working correctly now, but those that chose their hairstyles before the fix may be affected.

    UPDATE:
    Hello everyone!

    After some gentle discussion here in our offices, we have been made aware of the scope of the issue and agree that expecting our backers to either restart or spend their COTOs for a solution is not acceptable.

    For anyone that experienced hair difficulties as part of the fallout for our fix, please submit a ticket to support@portalarium.com requesting us to fix it for you. We will be able to manually adjust your hair case-by-case.

    Please be sure to let us know your character's name, and which hairstyle/color you would like it to be.

    We will process this free of charge. For those that already spent COTOs to do this, we will reimburse you similarly through a support ticket.

    We apologize for the inconvenience this has caused.

    Thanks!
     
    Last edited: Aug 2, 2016
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  17. Paston Bane

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    So how do we fix it if we still have the ugly pageboy hair. Allso is the isue going to be fixed when you put anything on your head your facial hair vanishes
     
  18. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    We are aware of the disappearing facial hair issue. That's still in our queue.

    Right now the options for resolving the hair issue would be either to reroll your character, or use a New You vendor which can be found several scenes like Ardoris or Central Brittany, where you can purchase the new hairstyle you desire.
     
  19. Paston Bane

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    Why should we have to spend 5 crowns on a server mistake?
     
  20. ThurisazSheol

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    honestly i do not think it is that big of a deal at this point. from my understanding, once it is resolved, our hairstyles will revert back to what we initially chose.. but until then just zoom out in 3rd person, or stick to 1st person view :)
     
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