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No XP from Quest - Sequanna/Malice

Discussion in 'Release 36 Bug Forum' started by zcundizmond, Dec 2, 2016.

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  1. zcundizmond

    zcundizmond Avatar

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    Reproduction Rate: Unable to test

    Blocker? No

    Details: After completing the quest with Sequanna in Malice, I received the heart of sorrow and the message that I had received 100,000 xp. This experience was not received and is not reflected in my pooled XP, as my experience only changed by a few thousand due to the XP from killing the mobs involved in the quest.

    Steps to Reproduce:

    1. Complete battle with Anapa and talked with Sequanna until Samael told me to ask him about his ring.
    2. Spoke to Samael about his ring, which progressed the quest until I had to talk to Sequanna again.
    3. After speaking with Sequanna, I received notice that I had received 100,000 XP and The heart of sorrow. I did receive the heart of sorrow.

    User Specs: Xeon 1230 V3, 64 GB Ram, Nvidia GTX1070 x2 (one enabled), Win10

    Screenshot of my character at turn in - [​IMG]
     
  2. Raven Swiftbow

    Raven Swiftbow Bug Hunter

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    @zcundizmond

    Well, that bites! (imho) Bug submitted - thank you for reporting!!
     
  3. Baetl

    Baetl Avatar

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    I'm Terry Tebby in this picture, same situation. Did not receive the 100k experience (or at least my pooled exp doesn't show any update)
     
  4. Mytaz E'll

    Mytaz E'll Developer Emeritus

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    Bug submitted. Id. 37958
     
  5. Webberan

    Webberan Avatar

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    Same results for me. Said I receive 100k exp but did not. Wish I would have read this bug a couple days ago.

    On a side note:
    When trying to start a conversation with both Muriel and Sequanna it says they are busy. I was able to start the conversations eventually but after a couple clicks of keywords I did not see the response and the conversation ended. I would have to start the conversation again and again to get through it.
    I could write a separate bug for this if needed.
     
  6. zcundizmond

    zcundizmond Avatar

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    This was true for me as well, but since this happens to me here and there normally with NPCs as well I did not consider it could be related.
     
  7. Paladin Michael

    Paladin Michael Bug Hunter

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    @zcundizmond, @Baetl, @Webberan,

    as you reached Anapa, you made it to go through the Barrier.
    So, maybe you could help me:
    In Malice I fought and received THREE items
    Gem of Loving Compassion
    Gem of Loving Justice
    Gem of Loving Sacrifice
    and as I read in three note entries: 1972, 1973 and 1976 they should help to go through the Barrier.
    But how?
    Now I am infront of the Barrier and I can't enter.

    I would be very glad, if you could bring a little light in the dark :)
     
    Last edited: Dec 12, 2016
  8. Webberan

    Webberan Avatar

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    @Sir_Michael
    Once I had the 3 gems I just walked up to the barrier and it faded away. I did not have to do anything special, at least I do not remember doing anything.

    You probably did this but re-log and see if that works. Maybe waiting 10-15 minutes for the scene to reset but then you would have to fight to the barrier again.
     
  9. Paladin Michael

    Paladin Michael Bug Hunter

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    @Webberan,

    thank you very much. I fought them twice.
    Well, I will try again after a new login.
    Sure, must fight the enemies again, but if it works, it is worth to do :)
     
  10. Mytaz E'll

    Mytaz E'll Developer Emeritus

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    Are you folks still seeing this problem?
     
  11. zcundizmond

    zcundizmond Avatar

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    I completed the quest once, when I made the report for which I didn't receive the exp, and am unable to test/turn in that I can tell.

    It's possible it's now giving exp - I can complete it again if need be if/when that flag for it being complete is removed for me.
     
  12. Paladin Michael

    Paladin Michael Bug Hunter

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  13. Wintermute of CoF

    Wintermute of CoF Avatar

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    Yes.

    I posted here but this seems to be the canonical bug report.

    Some notes: I started the Love quest line in R32; I killed Min Lian Tan before the change to make it a part of the quest; I did not speak to anyone in Spite, was able to get on the ferry then get a key from the undertaker outside Malice without doing any of that.

    I may have time to do the quest again on the dev version, that character will be in the same state regarding the quest as my live character was last night. If I do that is there anything specific you want me to do to investigate the problem while I'm running through the dungeon?
     
  14. Paladin Michael

    Paladin Michael Bug Hunter

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    I have an idea:
    My choice was to do the quest with the disguise of Agathon.
    The necromancer Thetis offers to trap the souls within a soulgem.
    May it be that the quest works only on the second choice with Thetis?

    What was your choice @Wintermute of CoF?
     
    Last edited: Dec 22, 2016
  15. Wintermute of CoF

    Wintermute of CoF Avatar

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    I didn't choose anything. As I said above, I did not speak to anyone in Spite.
     
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  16. Paladin Michael

    Paladin Michael Bug Hunter

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    Thank you for your answer - maybe it was the right way to make NO choice ;)
     
  17. Wintermute of CoF

    Wintermute of CoF Avatar

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    @Mytaz E'll I see these line items in r528 patch notes:
    I have a couple of questions:

    If we've already spoken to Sequanna can we go back now and do it "right" or are we waiting for the plot quest reset option when Ep 1 completes?

    I received the Heart of Sorrow but not the experience, is this covered by the same fix?
     
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  18. Paladin Michael

    Paladin Michael Bug Hunter

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    Very interesting. I wondered, because I was happy to finish the quest NOW.
    But I really can't go through the barrier.
    And I am having 3 gems and 3 notes.
    Well, is there anybody, could tell me what I need or have to do? :)
     
    Last edited: Dec 22, 2016
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