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[Responded] Opening inventory causes entire client to lock up (v798)

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Hemswal The Descended, Jan 26, 2019.

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  1. Hemswal The Descended

    Hemswal The Descended Avatar

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    01/26/2019 01:54
    Title: Opening inventory causes entire client to lock up (v798)
    Reproduction Rate: 100% 2/2
    Blocker? No
    Details: Open inventory, entire client locks up for 1-2 minutes.
    Steps to Reproduce: Open inventory
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD FX(tm)-8320 Eight-Core Processor (8) System RAM: 16348
    GPU: NVIDIA GeForce GTX 1060 6GB GPU RAM: 6052
    SotA.QA.Win.64.798.Date.01.25.19
    Area: POT_island_metropolis_01a_template/Chao Insula
    Area Display Name: Chao Insula
    Loc: (39.5, 89.8, -54.1)
    Debug: UE9UX2lzbGFuZF9tZXRyb3BvbGlzXzAxYV90ZW1wbGF0ZXxDaGFvIEluc3VsYXwoMzkuNTI0LCA4OS43NjksIC01NC4xMjcpfCgwLCAwLjI1MiwgMCwgLTAuOTY4KXwzNDQuMDgwM3wzNS4yMTg1OHw2LjIyMzQ3
     
    Hemswal The Descended, Jan 26, 2019
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  2. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    Is this still occurring? Sounds like your machine is having some performance issues.
     
    Lord Subtleton, Jan 27, 2019
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  3. Hemswal The Descended

    Hemswal The Descended Avatar

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    I never have this issue on live. I have now tested it on the over world as well as in zones.

    I pressed "I" for inventory and client locked up for a little over a minute this time.

    [​IMG]
     
    Hemswal The Descended, Jan 27, 2019
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  4. Chris

    Chris Tech Lord Moderator Ambassador SOTA Developer

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    Heads up that we will probably log into your account on QA at some point this morning to try and repro locally. Also, thanks for the report!
     
    Chris, Jan 28, 2019
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    Hemswal The Descended likes this.
  5. Chris

    Chris Tech Lord Moderator Ambassador SOTA Developer

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    Also, I Jira'd this and make Burningtoad the owner.
     
    Chris, Jan 28, 2019
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  6. BurningToad

    BurningToad Dev Emeritus Dev Emeritus

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    I tried logging in on your character on QA and did experience about a one second hitch when opening your inventory for the first time, but not any longer. Is this still occurring for you? If so, could you try installing the QA client from scratch again to see if it is an install or file problem?
     
    BurningToad, Jan 30, 2019
    #6
  7. Hemswal The Descended

    Hemswal The Descended Avatar

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    @BurningToad I updated the client today. On 802 now. There is no longer any client lock up or lag from opening the inventory. EDIT: All I did was update, not reinstall.
     
    Hemswal The Descended, Jan 30, 2019
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  8. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    Glad to hear this is resolved. Most likely a corrupted file that was fixed by the patcher.
     
    Lord Subtleton, Jan 30, 2019
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