1. Here you will find official announcements and updates. These announcements are also linked in the Official SotA Discord server.
    We encourage comments from the community! To keep the announcements official, we ask that comment threads be created in the General forums for player input.

                                                 Thanks!

Collector's Boxes Shipping Phase 2 (and printed book update)

Discussion in 'Announcements' started by DarkStarr, Sep 11, 2018.

Thread Status:
Not open for further replies.
  1. Birko

    Birko Avatar

    Messages:
    556
    Likes Received:
    2,563
    Trophy Points:
    75
    Gender:
    Male
    Location:
    Magnetic Island, Australia
    I am now complaining. I hope I have Themo's luck.
    It is September 23 and I am out of patience. I pledged in March 2013.
    The excuses are piling up and no longer acceptable.
    "Support" have my email, and I want to have a tracking number soon.
    Phase 2 is not good enough.
     
    Verit, Cordelayne and Lord Stein like this.
  2. Lord Stein

    Lord Stein Avatar

    Messages:
    222
    Likes Received:
    595
    Trophy Points:
    30
    Gender:
    Male
    Location:
    Owl's Head
    I was verifying my address the day they said to do it. Everytime I relogged it said verify address. I did figure out the password field clearing thing eventually. I don't remember when but months ago.
    Still no box or e-mail. I know they just moved and I'm not gonna email till at least next week..but Im annoyed. lets leave it at that.
     
    Meridyn and Verit like this.
  3. Adnor

    Adnor Avatar

    Messages:
    1
    Likes Received:
    2
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Home is where the heart is
    I fell into #3 where the address kept becoming unauthorized loop of hell ;) I have sent my email to Port. I'm not sure what information they require so I sent as much information to identify me, my account and my address. With any luck I'll have my boxes without too much more incident. Is it frustrating?, of course it is but I know it's not something anyone set out to do. Patience is one of the virtues <3
     
    Cordelayne and Verit like this.
  4. Verit

    Verit Avatar

    Messages:
    378
    Likes Received:
    1,044
    Trophy Points:
    43
    Recieved email stating
    it should :rolleyes: ship in phase 2.
     
    Cordelayne and Jaesun like this.
  5. Duke Olahorand

    Duke Olahorand Localization Team

    Messages:
    1,287
    Likes Received:
    2,465
    Trophy Points:
    125
    Gender:
    Male
    Location:
    North Germany
    No address problem, but on one address only two of three boxes which were to expect arrived.
    From two accounts with the same pledge level one got his box, the other one not. But how to figure out, which one is still waiting?
    *Salute*
    Olahorand
     
    Verit likes this.
  6. Lady Addy

    Lady Addy Avatar

    Messages:
    275
    Likes Received:
    1,167
    Trophy Points:
    40
    Gender:
    Female
    I received the emails now as well stating my address is confirmed and it should be sent with phase 2 which is scheduled for Q4. YAY.. I hope I didn't miss out on the signed maps though, that would be a bit of a bummer.
    Anyway, glad to see I'm finally back on the radar :)
     
    Cordelayne and Verit like this.
  7. Elwyn

    Elwyn Avatar

    Messages:
    3,617
    Likes Received:
    4,783
    Trophy Points:
    153
    Gender:
    Male
    Location:
    San Antonio, TX
    Okay, my address just went un-verified again. I already sent an e-mail to support, but I want to give a heads-up to everyone. (And I know I should be getting one because I had an Edelmann pledge by the end of 2015, and I already have extra character slots on that account.)

    I had two things which probably triggered it:
    - I bought something from the store with a credit card
    - I had no Address Line 2 in my address
    - afterward I got a "Your Mailing Address has been updated" e-mail
    - when I went to re-verify the address, the only difference was that the "original" address had a blank line between my Address Line 1 and my city/state, and the "suggested address" didn't.

    Basically, if you get an address change confirmation e-mail, you need to re-verify your mailing address!

    Since they now have the extras available in the store (for $notcheap), they should have enough for everyone who gets one as a pledge reward.
     
    Last edited: Sep 29, 2018
    Cordelayne and Verit like this.
  8. languard

    languard Avatar

    Messages:
    269
    Likes Received:
    467
    Trophy Points:
    28
    Gender:
    Male
    Location:
    Overland Park, KS USA
    OK, you guys really need to send out emails to people with unconfirmed addresses! Given that I've already received a physical item, I thought I was all set. Good thing I was thinking it was odd I hadn't heard anything about the physical rewards and checked the website, as I as well was hit with the 'unconfirmed address' glitch.
     
  9. Edward Newgate

    Edward Newgate Avatar

    Messages:
    802
    Likes Received:
    1,801
    Trophy Points:
    105
    Gender:
    Male
    Location:
    Austria Vienna
    still waiting also on my box
     
    Verit likes this.
  10. Blake Blackstone

    Blake Blackstone Avatar

    Messages:
    1,019
    Likes Received:
    2,979
    Trophy Points:
    113
    Location:
    Interweb
    Excited about receiving mine this go round!
     
    Fionwyn Wyldemane likes this.
  11. Floors

    Floors Avatar

    Messages:
    4,265
    Likes Received:
    6,621
    Trophy Points:
    165
    Are you supposed to be here ? lol
     
    Verit and Blake Blackstone like this.
  12. Blake Blackstone

    Blake Blackstone Avatar

    Messages:
    1,019
    Likes Received:
    2,979
    Trophy Points:
    113
    Location:
    Interweb
    Who knows.
     
  13. Saxonisc

    Saxonisc Avatar

    Messages:
    2
    Likes Received:
    2
    Trophy Points:
    3
    This is my first post in a forum except for Kickstarter since I stopped using newsgroups many, many years ago. It took a bit to figure it out too!
    I emailed about not getting anything in the mail the old fashioned way but got no response, then I finally found my Gmail password and have done that too.
    It almost seems as though they are making it hard for us oldies. I just want to play another Ultima type game. I hope they didn't change the plan too much like that rip off agent did for my new Wing Commander that I'm not sure I will get now. Thanks to him and a few others I will never use Kickstarter again especially now my company shut down local operations and went overseas.
    I have not received anything in the mail yet but am hopeful.

    ps.
    Sorry about the rant.
     
    Verit and majoria70 like this.
  14. unicornslady

    unicornslady Avatar

    Messages:
    473
    Likes Received:
    1,116
    Trophy Points:
    55
    Gender:
    Female
    Location:
    NB:Lux Sanctuary; RL: Colorado
    Pout!! Even though my info has stayed verified for over a week, still no email. Sigh.....

    Well, I guess I'll double check it after the telethon this evening since I plan to buy something and that's evidently what dumps me back to unverified.


    Congrats to everyone who has gotten their rewards!!! :cool:
     
    Verit likes this.
  15. Terrence Phillip

    Terrence Phillip Avatar

    Messages:
    342
    Likes Received:
    742
    Trophy Points:
    43
    Gender:
    Male
    I ve received an email confirming my box was shipped the 30th of August, but still haven t received my box :(
     
    Verit likes this.
  16. Saxonisc

    Saxonisc Avatar

    Messages:
    2
    Likes Received:
    2
    Trophy Points:
    3
    So here is my second post.
    I have just entered my shipping address which could explain no delivery. In my defence I would like to add.
    1. That I was sure I had already done this.... maybe.... I think.
    2. No, I did not do drugs in high school. It was the 70's but I was a good boy, alcohol maybe, but no Mary Jane and no the draggin lines etc (great song
    but I was young).
    3. I like the old internet when things were simple, like me.
    4. Amiga still rules man!

    Still ranting.... sorry about that.
    Saxonisc
     
  17. Serafina

    Serafina Portalarian Emeritus

    Messages:
    1,302
    Likes Received:
    1,658
    Trophy Points:
    113
    Jaesun, Sean Silverfoot and Sir Frank like this.
  18. High Baron O`Sullivan

    High Baron O`Sullivan Avatar

    Messages:
    3,478
    Likes Received:
    8,062
    Trophy Points:
    165
    Gender:
    Male
    Location:
    is everything.
    sigh....looks at calendar.
     
    Last edited: Oct 8, 2018
    Verit and Lord Stein like this.
  19. Lord Stein

    Lord Stein Avatar

    Messages:
    222
    Likes Received:
    595
    Trophy Points:
    30
    Gender:
    Male
    Location:
    Owl's Head
    I emailed. my address is and has been confirmed months ago, no response, email or delivery. :(
     
    Verit and High Baron O`Sullivan like this.
  20. High Baron O`Sullivan

    High Baron O`Sullivan Avatar

    Messages:
    3,478
    Likes Received:
    8,062
    Trophy Points:
    165
    Gender:
    Male
    Location:
    is everything.
    Same here.
     
    Verit and Lord Stein like this.
Thread Status:
Not open for further replies.