Problems linking Steam account

Discussion in 'New Player Welcome' started by Radamanthys, Apr 13, 2018.

Thread Status:
Not open for further replies.
  1. Radamanthys

    Radamanthys Avatar

    Messages:
    12
    Likes Received:
    10
    Trophy Points:
    3
    Hi All.
    I've tried SotA with the free trial and yesterday I've bought the game via Steam, but now I can't link my game because I've a not the label “…click here to redeem an access key by signing in through Steam!“ on my account page .
    I've tried also a change my password as written in another post, but still not works
    Can anyone help me please?
    Thanks
     
  2. Radamanthys

    Radamanthys Avatar

    Messages:
    12
    Likes Received:
    10
    Trophy Points:
    3
    Yes, I went on this page...I've found the "play sota throug steam", but on my account page I've written :

    Play SotA through Steam
    Steam Access Key included with Game Early Access! More info...



    Note: This Steam access key is permanently attached to your personal Steam account and you will no longer be able to transfer or sell the Steam value from your account.


    Nothing else...

    It's the first time that I use this forum...it's possible to attach a pictures that is in my pc?
     
  3. majoria70

    majoria70 Avatar

    Messages:
    10,347
    Likes Received:
    24,869
    Trophy Points:
    153
    Gender:
    Female
    Location:
    United States
    Ok then hopefully someone will chime in because I don't know how to make it work for you. @Cerus. We can try someone around. It is actually 2:17 am here so Austin TX is asleep most likely. I am truly sorry I clicked on the steam key since now my account is not able to transfer now and the thing is I was not even going to use steam in the first place. We didn't get Steam until a couple of years into development. So lets see if someone can come and help you ok and welcome to the game. I am Majoria in game once you get it working if I can help. Best wishes.
     
    Rear Admiral and Cerus like this.
  4. Radamanthys

    Radamanthys Avatar

    Messages:
    12
    Likes Received:
    10
    Trophy Points:
    3
    TY Majoria...resolved
     
    CrandalltheFoole and Cerus like this.
  5. Luca Xante

    Luca Xante Avatar

    Messages:
    886
    Likes Received:
    2,356
    Trophy Points:
    93
    Gender:
    Male
  6. Radamanthys

    Radamanthys Avatar

    Messages:
    12
    Likes Received:
    10
    Trophy Points:
    3
    Thanks...this is my new drug :D
     
  7. Lained

    Lained Avatar

    Messages:
    2,786
    Likes Received:
    4,772
    Trophy Points:
    165
    Location:
    Yeovil, England
    For anyone else with a trial account that's bought via Steam:

    1. Logout of your SotA account.
    2. Use the Steam button to login with your Steam credentials.

      [​IMG]

    3. Link using your SotA credentials on the Game Client / Steam tab.

    @Berek can you add this to the FAQ?
     
  8. Berek

    Berek Portalarian Emeritus Dev Emeritus

    Messages:
    3,957
    Likes Received:
    12,761
    Trophy Points:
    165
    Gender:
    Male
    Location:
    Austin, TX
    Great outline, will do!
     
    CrandalltheFoole and Lained like this.
  9. Serafina

    Serafina Portalarian Emeritus

    Messages:
    1,302
    Likes Received:
    1,658
    Trophy Points:
    113
    @Radamanthys Welcome to New Britannia!

    If you have a free trial account, you would not be able to link your SotA account to a Steam account from the Account page because there is name value on the account.

    Sorry for the confusion! We'll clear it up on the FAQ.
     
    Jaesun and CrandalltheFoole like this.
  10. Radamanthys

    Radamanthys Avatar

    Messages:
    12
    Likes Received:
    10
    Trophy Points:
    3
    Yes...It's better...I was going crazy for enter on the full version of the game... :D :D :D
    Every time I was searching that damned label :D :D :D
    Ty all for the assistance.
     
  11. Thantoss

    Thantoss Avatar

    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
     
  12. skeggy Media

    skeggy Media Avatar

    Messages:
    706
    Likes Received:
    820
    Trophy Points:
    93
    Gender:
    Male
    Location:
    UK or in-game crossroads
    hi Radamanthys
    welcome to the world of Novia
    if you need help please contact me and I will help you in the game I have created videos that can be found on youtube https://www.youtube.com/c/skeggymedia and I stream on Twitch https://www.twitch.tv/skeggy_media and happy adventuring in this World full of Adventure. in the ingame chat box you can send me a friend request by typing /friend skeggy media I accept all friends requests.
     
  13. Tsproggy

    Tsproggy Avatar

    Messages:
    1
    Likes Received:
    3
    Trophy Points:
    3
    Gender:
    Male
    Location:
    USA
    Hey, I was having the same issues. Played on a trial account before buying on Steam. I was logged into the website with my trial account under the account settings trying to link it but the, "login with Steam" button wasn't showing. I had to logout of my trial account and instead click, "login with Steam" for the main login of the website, from there I was able to go into my account settings and link my trial account to it.
     
    Elwyn, Beaumaris and Jaesun like this.
  14. Beaumaris

    Beaumaris Avatar

    Messages:
    4,289
    Likes Received:
    7,415
    Trophy Points:
    165
    Gender:
    Male
    Location:
    Caladruin
    Welcome to SOTA, Tsproggy and Radamanthys! Great to have you join our community.
     
  15. xenovore

    xenovore Avatar

    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Hi, trying to link to Steam account, but everything I try fails: I've read the FAQ, read this forum post... this sure seems way harder than it should be to just make the account and play.

    I can successfully login to this web site with Steam, but the “…click here to redeem an access key by signing in through Steam!“ never shows up. Not sure at all what I'm missing; any help would be appreciated.
     
  16. tphilipp

    tphilipp SotA Dev Moderator SOTA Developer

    Messages:
    535
    Likes Received:
    1,747
    Trophy Points:
    63
    If you are a new player that doesn't have any pledge, bundle or game access item, then this won't show up for you. The steam access key is merely a way for you to be able to use the steam client for a copy of the game previously bought on our site. That said, for brand new players this is meaningless, because SotA is free now.

    So, if this applies to you, then in order to play through Steam, just get the (free) game from Steam, and start it (alternatively, log into this website by selecting "login with steam"). Then follow the instructions.

    We will update the account page section and FAQs accordingly, as this is indeed confusing.
     
    Jaesun and Elwyn like this.
Thread Status:
Not open for further replies.