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815 - unable to login: gets stuck to "Connecting..."

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Morgana Pendragon, Feb 27, 2019.

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  1. Morgana Pendragon

    Morgana Pendragon Avatar

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    Location:
    Caracas, Venezuela
    Title: 815 - unable to login: gets stuck to "Connecting..."
    Reproduction Rate: 100%
    Blocker? Yes
    Details:
    815 - unable to login: gets stuck to "Connecting..."

    Warning messages:
    User Specs:
    OS: Windows 7 (6.1.0) 64bit
    CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8) System RAM: 12239
    GPU: NVIDIA GeForce GT 730 GPU RAM: 4024
    SotA.QA.Win.64.815.Date.02.27.19

    Screenshot:
    [​IMG]

    Screenshot #2:
    [​IMG]
     
    Last edited: Feb 27, 2019
    Morgana Pendragon, Feb 27, 2019
    #1
    Sentinel2 likes this.
  2. Morgana Pendragon

    Morgana Pendragon Avatar

    Messages:
    194
    Likes Received:
    111
    Trophy Points:
    30
    Gender:
    Female
    Location:
    Caracas, Venezuela
    I was able to login after uninstalling and reinstalling the game on Steam.

    EDIT:
    2/28/2019 12:33
    I am unable to login again.

    Blocker? Yes
    Reproduction Rate: 2/?, intermittent

    output_log.txt
    Initialize engine version: 2018.2.20f1 (cef3e6c0c622)
    GfxDevice: creating device client; threaded=1
    Direct3D:
    Version: Direct3D 11.0 [level 11.0]
    Renderer: NVIDIA GeForce GT 730 (ID=0x1287)
    Vendor:
    VRAM: 4024 MB
    Driver: 25.21.14.1701
    Begin MonoManager ReloadAssembly
    - Completed reload, in 0.322 seconds
    <RI> Initializing input.

    <RI> Input initialized.

    <RI> Initialized touch support.

    UnloadTime: 15.690919 ms
    GameManagerSceneObject.Awake. 28.2.2019 12.27.41
    SystemInfo, graphicsDeviceName=NVIDIA GeForce GT 730, graphicsMemorySize=4024, graphicsDeviceType=Direct3D11, operatingSystem=Windows 7 (6.1.0) 64bit, processorCount=8, processorType=Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, systemMemorySize=12240
    SotA.QA.Win.64.815.Date.02.27.19, LocalTime=28.2.2019 12.27.42, Patch=awkward-lumberroids.5
    LanguageManager, Language=English, Culture=en-US, SystemCulture=fi-FI, Partner=None
    PreviousApplicationExit status=clean systemMemorySize=12240
    Pathfinding: Init
    Steam Initialized: True
    AI Behaviors Preloaded
    NetworkingPeer: Connecting to "38.140.214.156:5055"
    Network storage reset
    OnOperationResponse: UNKNOWN OpCode: 192497709
    (Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)

    PersistenceService, Wait time of 2 seconds exceeded for call to PersistenceService+<UploadInstallChecksumDiagnostic>c__AnonStoreyD. Rtt(variance): 183(7). Ms since last receive: 109. Stats elapsed: 0sec.
    Longest delta between Send: 0ms Dispatch: 0ms. Longest callback OnEv: 0=0ms OnResp: 0=0ms. Calls of Send: 0 Dispatch: 0.
    TotalPacketBytes: 0 TotalCommandBytes: 0 TotalPacketCount: 0 TotalCommandsInPackets: 0
    TotalPacketBytes: 0 TotalCommandBytes: 0 TotalPacketCount: 0 TotalCommandsInPackets: 0
    (Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)

    Shader 'MicroSplat/POT_tropicalisland_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R10_Swamp01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R9_Forest01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R7_Forest01_Bloodriver_After_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_island_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R3_City_Brittany_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_02_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R8_City_Westend_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R3_Hills01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R2_Hills02_Quel_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01a_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain_Northwood': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_alpine_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R5_Hills01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R8_Hills02_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain_Ardoris': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'Particles/FXVille Blood World Lighting': fallback shader 'Paricles/Alpha Blended' not found
    Shader 'MicroSplat/Novia_R1_Forest04_01_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01b_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_swampisland_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/IslandOfStorms_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/PRT_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01c_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_mountain_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/NoviaTerrain1': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    The referenced script on this Behaviour (Game Object '') is missing!
    (Filename: Line: 1775)

    The referenced script (Unknown) on this Behaviour is missing!
    (Filename: Line: 1575)

    The referenced script on this Behaviour (Game Object '<null>') is missing!
    (Filename: Line: 1775)

    The referenced script on this Behaviour (Game Object 'Top_River5') is missing!
    (Filename: Line: 1775)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1405)

    Failed to get pixels of splat texture
    (Filename: Line: 260)

    The referenced script on this Behaviour (Game Object 'Top_River3') is missing!
    (Filename: Line: 1775)

    The referenced script on this Behaviour (Game Object 'Top_River2') is missing!
    (Filename: Line: 1775)

    Shader 'MicroSplat/Novia_R3_Hills01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'Particles/FXVille Blood World Lighting': fallback shader 'Paricles/Alpha Blended' not found
    Shader 'MicroSplat/Terrain_Northwood': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_swampisland_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_mountain_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R2_Hills02_Quel_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain_Ardoris': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R10_Swamp01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R7_Forest01_Bloodriver_After_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_02_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/PRT_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R8_Hills02_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01a_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/NoviaTerrain1': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01b_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01c_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R9_Forest01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_island_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/IslandOfStorms_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R5_Hills01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_tropicalisland_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_alpine_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R1_Forest04_01_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R3_City_Brittany_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R8_City_Westend_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Unloading 5 Unused Serialized files (Serialized files now loaded: 43)

    Unloading 11788 unused Assets to reduce memory usage. Loaded Objects now: 387361.
    Total: 675.899811 ms (FindLiveObjects: 31.672785 ms CreateObjectMapping: 31.510613 ms MarkObjects: 600.750622 ms DeleteObjects: 11.965187 ms)
     
    Last edited: Feb 28, 2019
    Morgana Pendragon, Feb 28, 2019
    #2
  3. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    Thanks for the report. issue #64068
     
    Lord Subtleton, Feb 28, 2019
    #3
  4. Sentinel2

    Sentinel2 Avatar

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    Maybe related to the reported Linux Login issue from this last QA release?
     
    Sentinel2, Feb 28, 2019
    #4
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