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[Need Info] Fatal Error to many Heap Sections in HC

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Xee, Apr 22, 2019.

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  1. Xee

    Xee Bug Hunter

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    1. Title:Fatal Error to many Heap Sections in HC
    2. Reproduction Rate:Unknown
    3. Blocker?Yes
    4. Details: Had a Fatal Error to many Heap Sections in HC popup and then crashed the game. I was unable to do a /devbug
    5. Steps to Reproduce: Unknown.
    6. User Specs:
    Faulting application name: Shroud of the Avatar.exe, version: 2018.3.11.25377, time stamp: 0x5c9500b5
    Faulting module name: GameAssembly.dll, version: 0.0.0.0, time stamp: 0x5cbab257
    Exception code: 0x80000003
    Fault offset: 0x0000000000326146
    Faulting process id: 0x1ef4
    Faulting application start time: 0x01d4f912c141391c
    Faulting application path: D:\Program Files\Portalarium\Shroud of the Avatar(QA)\Shroud of the Avatar.exe
    Faulting module path: D:\Program Files\Portalarium\Shroud of the Avatar(QA)\GameAssembly.dll
    Report Id: 6c4d3d52-0f9c-4d64-ad68-5f7a3f89be9d
    Faulting package full name:
    Faulting package-relative application ID:
     
  2. Xee

    Xee Bug Hunter

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    I was just walking around Silverdale Market when it happened.
     
  3. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    Thanks for the post. Please repost if you find that this issue is repeatable.
     
  4. Xee

    Xee Bug Hunter

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    will do I will play some more on the client and see if it happens again. will keep my snipping tool handy
     
  5. Rhunen

    Rhunen Avatar

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    I also had this happen loading from Solania to the Catacombs (Though mine was GC rather than HC). Here's the popup I received:

    [​IMG]
     
  6. Xee

    Xee Bug Hunter

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    yep that was the error not HC.
     
  7. jiirc

    jiirc Avatar

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    I can't say it reproducaible, hard to reproduce a gc error on the heap stack. But I have had it happen to me twice today. Once when zonging and once when just running around. A quick google search points to it having something to do with your coding, heap allocations, memory use, and garbage collection.

    Since the game crashed, there should be crash reports that you can look into as well.
     
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