serious problem here unable to play at all after last update

Discussion in 'General Discussion' started by Holger, Jun 1, 2019.

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  1. Holger

    Holger Avatar

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    (Bzzt. Please provide any additional info to the following linked thread! Thank you. https://www.shroudoftheavatar.com/f...-scenes-stuck-on-loading-screen-at-50.155845/)

    Hello
    I dont see bug thread so i posted it here,move if its wrong place pls.
    We got serious problem,any adventure area we try to enter ,or city loads few seconds to 50%
    then stucks forever on "coordinating data".
    Ive tried verify files ,enter different areas ,its everywhere same thing solo player mode iveno tried online .
    Please work on it asap .
     
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  2. Gia2

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    Hi are you playing under windows or linux? Can you verify updates of:
    -SO
    -GPU Drivers
    -Antivirus (if present)

    Also verify Shroud of the avatar.exe has network permission enabled.

    Assuming Hardware is ok, try this and report please
     
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  3. Holger

    Holger Avatar

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    Hardware and software on my pc is ok,i played game before update without any serious problems .
    Nothing changed from time i played last time on my pc except SOTA update .
    It seems some more ppl on steam have exactly same problem.
     
  4. rebbieforever

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    Steam generally sucks, for many mmos, so I suggest you play directly.
     
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  5. majoria70

    majoria70 Avatar

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    Did you try re-logging? I don't play on steam so I am not sure what is happening with others who do or if you do either.
     
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  6. Holger

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    Yes i relogged ,verified files nothing helps .
    ' Steam generally sucks, for many mmos, so I suggest you play directly."
    I played alot MMOs on steam and never got problems just cause steam.
     
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  7. Scanphor

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    Try downloading the game outwith steam? Might fix the issue.
     
  8. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    erm... i am always happy to see people stop using steam, but in this one case i'm not so sure it's to blame. a new full install is likely to fix the problem whether or not you do it through steam.
     
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  9. Browncoat Jayson

    Browncoat Jayson Legend of the Hearth

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    You might use the validation option in Steam to check for a bad file. It's possible the patch actually failed. Right click on the game and select Properties, then Validate files.
     
  10. rebbieforever

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    If you want to make a clean re-install dont forget steam lets a leftover folder inside steamapps->common that doesnt get deleted automatically

    One last thing, on General you are almost guaranteed none in Port will see that. You need to post your problem in bugs

    I hope your problem gets solved - I would personally just stop using steam but you can try a truelly clean install by removing the leftover files too
     
  11. Holger

    Holger Avatar

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    Folks i bought it on steam and imho it should work thru steam ,i know you all want help,
    and i appreciate it ,but i rather wont download full game once more ...especially so fault isn't on my side..
    Game was working flawlesly(i talk about load times and such .) before update and nothing on my side changed
    both hardware as softwarewise.
    Yes i validated game files ,restarted game it not fixed nothing ,still same effect.
    I reported it ,to bug thread anyway.
    Ive reinstalled now...still same thing.
    Game is loading up to 50% when i enter area quickly then stops at coordinating data
    i try install outa steam but i must say im kinda sick of it ,it shouldn't happen :/
     
    Last edited: Jun 1, 2019
  12. oplek

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    It's unlikely to be a steam issue (never had a problem with it here). It's the same game files whether steam downloads them or Port's launcher. "Coordinating data" is a network task for resolving what's happening in a shared scene, I believe... not a loading-something-from-disk issue. So it'll be a problem between connectivity, and poor logic in the game.
     
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  13. Holger

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    Can be ,but connection on my side works fine ive tried other online games and all its ok ,also no changes was made to firewall or router settings,and up to update i was able to play both online and offline versions of SOTA w/o problem :(
    well im downloading it out of steam now ,but i have rather little hopes it will fix things .
    also another person on steam confirmed ,he have exactly same problem .
     
  14. Gia2

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    Hey Holger, we will find the issue! After triing the fresh client, if that doesnt work. Try clean the appData folder of sota, it's under Drive/Users/%YourUser/AppData/Roaming/Portalarium.
    Try put that in the desktop and relaunch the game.
    Nvidia or Amd ?
     
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  15. Holger

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    ive reinstalled outa steam version just i dont have my old saves /characters from steam version there ,how can i replace em to outsteam version ?
    or should i just start fresh character and try if game let me enter any area ?
    and its Nvidia Vcard here here cpu amd fx 8300 8 thread 3.30
     
  16. CrandalltheFoole

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    They are saved under the sign in and password that you used with Steam.
     
  17. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Holger, I think this was suggested earlier, if you haven't already, please try disabling your Anti-Virus and Firewall, or add an exception/white list entry for the Shroud client (and launcher). This is something to eliminate as a possibility. Every month, when SotA updates, I have to re-add SotA to my exception list.
     
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  18. Holger

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    hmm one moment ,we talk bout outa steam version right? i start launcher i press play and it sends me to starting menu where i got nothing about logging to choose just offline or online play i got no option log in thru steam or so .
    and when i choose any option it sent me to character creation window .
     
  19. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    have you linked your port account to steam?

    https://www.shroudoftheavatar.com/?page_id=4557&port_evt=login#tab-client
     
  20. Holger

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    all my steamapps/common folder is added to whitelist so i think any file wchich run from there is whitelisted .
     
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