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[Resolved] Freeze Screen very frequently

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by krakenvarados, Aug 30, 2019.

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  1. krakenvarados

    krakenvarados Avatar

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    Titolo:Freeze screen very frequently [solved]
    Tasso di riproduzione: 100%
    Blocker? yes
    Dettagli: after the two patches the game continues to freeze for 4-5 seconds. sometimes it happens that it crashes.
    Passaggi da riprodurre: happens randomly, often.
    Specifiche utente: Sistema
    operativo: Windows 10 (10.0.0)
    CPU a 64 bit : Intel (R) Core (TM) CPU i5-4690 @ 3,50 GHz (4) RAM di sistema: 16347
    GPU: GPU NVIDIA GeForce GTX 1050ti RAM: 4096
    HD: SSDCrucial MX500 CT250M500SSD1(Z)
     
    Last edited: Sep 2, 2019
    krakenvarados, Aug 30, 2019
    #1
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  2. Fionwyn Wyldemane

    Fionwyn Wyldemane Avatar

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    I can confirm this - not only did my screen freeze, but I had a CTD that killed both the game and the client.

    08/30/2019 19:58
    Title: Game freezes then crashes
    Reproduction Rate: UNK
    Blocker? Yes
    Details: As stated, the game freezes and then crashes to desktop. Plus the client closes.
    Steps to Reproduce: I have no idea how to reproduce this.
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8) System RAM: 16211
    GPU: NVIDIA GeForce GTX 960M GPU RAM: 4065
    SotA.Win.64.1033.Date.08.30.19
    Area: POT_swampisland_metropolis_01a_template/Serenity Isle
    Area Display Name: Serenity Isle
    Loc: (9.0, 14.0, -58.5)
    Debug: UE9UX3N3YW1waXNsYW5kX21ldHJvcG9saXNfMDFhX3RlbXBsYXRlfFNlcmVuaXR5IElzbGV8KDkuMDI4LCAxNC4wMzQsIC01OC40NzMpfCgwLCAwLjc0OCwgMCwgMC42NjQpfDk2LjgwOTA0fDEwfDYuMjY5OTk5
     
    Fionwyn Wyldemane, Aug 30, 2019
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  3. krakenvarados

    krakenvarados Avatar

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    somebody can help please?is really difficult play like that...
     
    krakenvarados, Aug 31, 2019
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  4. Anpu

    Anpu Avatar

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    Just making sure, do you have those latest windows updates? There were a few new ones recently. And do you have the latest Nvidia drivers for your card?
     
    Anpu, Sep 1, 2019
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  5. Feeyo

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    And while your at it, disable the buggy windows 10 game mode options!
     
    Feeyo, Sep 1, 2019
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  6. Traveller13

    Traveller13 Bug Hunter

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    Yes. Kill the Windows Game Mode. Doing that has put a stop to what were daily CTDs for me.
     
    Traveller13, Sep 1, 2019
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  7. krakenvarados

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    i solved with upgrade of Windows and GPU driver. thanks a lot!
     
    krakenvarados, Sep 2, 2019
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  8. Feeyo

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    Still disable W10 game mode, it will improve performance a lot.
     
    Feeyo, Sep 2, 2019
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  9. krakenvarados

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    i tried for two days and works really better with that! thanks a lot :)
     
    krakenvarados, Sep 3, 2019
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