Missing Crowns from Subscription?

Discussion in 'General Discussion' started by Malakie, Sep 4, 2019.

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  1. Malakie

    Malakie Avatar

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    Anyone else open their subscription packs to find there were not crowns? Just opened my latest but no crowns were in the pack...

    Want to know if it is just me or if others see the same.
     
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  2. Lained

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    The subscription rewards don't come in a pack the items are just in your rewards list, the login rewards come in a pack that you open maybe it was that? This months is a fire breathing dragon statue.
     
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  3. Violet Ronso

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    My crowns are usually just sitting there in my rewards box when my payment goes through, not in any bag of some sort!
     
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  4. Malakie

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    Yea I mispoke... I had my other awards also which were in packs., But no crowns etc. showed up for some reason. Login rewards also showed up.. I wonder if something broke because there was a processing problem with last months sub and I was not aware of it until a couple weeks later... I will wait to see what happens with SEPT and if it occurs again, will have to contact support.. (or try to.. am STILL waiting nearly a year later for my last support request)
     
  5. Belladonna Rose

    Belladonna Rose Bug Hunter

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    If you had payment option changes just go into your account and change your payment info or update it. Then your monthly reward thing will kick back into gear. You dont lose anything when changing payment info.
     
  6. Traveller13

    Traveller13 Bug Hunter

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    You get the crowns on the day your payment is made. Mine is the 20th of the month, for example. So I won't get them this month for another couple plus weeks.
     
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  7. Grimbone

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    I got mine this month.
     
  8. Godra

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    I didn't yet, but should in a few days when my payment hits.
     
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  9. Earl Atogrim von Draken

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    Takes extra long if you use paypal with bank withdrawl like me.
    I usually pay around 29/30th and get them on the 5/6.
     
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