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[Responded] Many light source lost texture and display purple color

Discussion in 'Player Owned Towns & Player Housing' started by Chiasma, Nov 16, 2019.

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  1. Chiasma

    Chiasma Bug Hunter

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    11/16/2019 20:37
    Title: Many light source lost texture and display purple color
    Reproduction Rate:100%
    Blocker?
    Details:
    Many light source lost texture and display purple color

    [​IMG]

    Steps to Reproduce:
    User Specs:
    OS: Windows 7 (6.1.0) 64bit
    CPU: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4) System RAM: 32715
    GPU: NVIDIA GeForce GTX 950 GPU RAM: 1960
    SotA.QA.Win.64.887.Date.11.15.19
    Area: POT_swamp_metropolis_01a_template/Veritas Sanctuary
    Area Display Name: Veritas Sanctuary
    Loc: (1.1, 44.5, 429.9)
    Debug: UE9UX3N3YW1wX21ldHJvcG9saXNfMDFhX3RlbXBsYXRlfFZlcml0YXMgU2FuY3R1YXJ5fCgxLjA2NiwgNDQuNTA2LCA0MjkuOTA4KXwoMCwgLTAuMTQzLCAwLCAwLjk5KXw3MDMuODc3M3wxNS4wMDM1OXw0LjA4NTMyNA==
     
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  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    i started to make a list of these, but as i tested things from my lighting box, i saw lights around the house that had been showing correctly turn purple, so i don't think it's bugs with the specific items.
     
  3. Chiasma

    Chiasma Bug Hunter

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    The purple texture bug still exist on build 888
     
  4. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    @Chiasma and @Alley Oop, I tried this on both the QA build 888 and matching Dev build ... Not able to reproduce it. Could you check again and make sure it's still bugged?

    If they are still bugged for you both, please list as many of the different lights affected as you can. (give scene/XYZ coords too, if you can)


    [​IMG]
     
  5. Chiasma

    Chiasma Bug Hunter

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    Just found a way to reproduce it:
    1. Place "Geometric Stained Glass Oil Floor Lamp" on a lot
    2. Move "Geometric Stained Glass Oil Floor Lamp" and all the same type light source turn into purple color
    3. Move "Shogun Wall Light" and all the same type of shogun light source turn into purple color

    The light source displays normally after a relog.
     
    Last edited: Nov 17, 2019
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  6. tyorl999

    tyorl999 Avatar

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    @Ravalox
    11/17/2019 09:35
    Title:I am not sure, if this could be the same bug, but the Bank-Sign in Central Brittany at the docks have the same issue, that it is just purple. All other signs at the NPC-Shops nearby are fine
    Reproduction Rate:try different accounts
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz (8) System RAM: 16337
    GPU: NVIDIA GeForce GTX 1070 Ti GPU RAM: 8080
    SotA.QA.Win.64.888.Date.11.16.19
    Area: Novia_R3_City_Brittany
    Area Display Name: Central Brittany
    Loc: (389.1, 25.9, 318.5)
    Debug: Tm92aWFfUjNfQ2l0eV9Ccml0dGFueXx8KDM4OS4wODksIDI1Ljg4NiwgMzE4LjU0Nil8KDAsIDAuMTYxLCAwLCAwLjk4Nyl8MzE2LjY0MTJ8MjIuNjU2Njd8MTg=
     
  7. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    This one I was able to see, and has been logged under issue# 66040 here:
    https://www.shroudoftheavatar.com/f...ed-qa-882-missing-bank-symbol-texture.160093/
     
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  8. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    @tyorl999 Thanks for the steps to repro!

    After placing the lamp to the left
    [​IMG]

    Moving lamp - no change
    Removing lamp - no change

    After exiting and restarting client.
    [​IMG]


    Created issue# 66043
     
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  9. Paladin Michael

    Paladin Michael Bug Hunter

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    Happened with new placed Shogun Light String, Shogun Wall Light and Shogun Streetlamps.
     
  10. Kaffien

    Kaffien Avatar

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    Restarting my client made the textures fine. After placing another winter pattern glass lamp
    all my light sources went the same shade of pink.

    Moving any light makes it pink now.



    OS: Windows 10 Build 1909 64bit
    CPU: AMD Ryzen 7 1700 Eight-Core Processor (16) System RAM: 32704 3200mhz
    GPU: Radeon RX 580 Series GPU RAM: 8137
    SotA.Win.64.1078.Date.11.21.19
    Area: BasementSceneDungeonVillage_2Floor
    Area Display Name: Village Stone 2-Story Basement
    Loc: (14.5, 5.0, 13.8)
    Debug: QmFzZW1lbnRTY2VuZUR1bmdlb25WaWxsYWdlXzJGbG9vcnx8KDE0LjU0MywgNS4wMDUsIDEzLjc2Mil8KDAsIC0wLjkzOSwgMCwgMC4zNDMpfC0yNjEuMjUwMXwyNC41NDU5N3wyLjkyMTA5
     
    Last edited: Nov 24, 2019
  11. Toular

    Toular Avatar

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    This feels like an old bug that got fixed. I seem to remember this happening perhaps a year or so ago.... Maybe? I think with Chandeliers and candelabras?
     
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  12. Toular

    Toular Avatar

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    Had this happen to me just now when moving a looted candelabra from me inventory to a storage chest in my basement. Iron chandeliers and the different types of candle taken from that same storage chest.

    11/24/2019 03:32

    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4) System RAM: 32735
    GPU: NVIDIA GeForce GTX 560 GPU RAM: 1996
    SotA.Win.64.1078.Date.11.21.19
    Area: BasementSceneDungeonRow_5Floor
    Area Display Name: Row Stone 5-Story Basement
    Loc: (31.3, 4.1, 108.4)
    Debug: QmFzZW1lbnRTY2VuZUR1bmdlb25Sb3dfNUZsb29yfHwoMzEuMjk4LCA0LjA2NSwgMTA4LjM3KXwoMCwgMC43MDMsIDAsIDAuNzExKXw0NDkuNjM4MXwxLjE2MDMzNHwxLjI1
     
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  13. Toadster

    Toadster Avatar

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    11/24/2019 15:54

    Steps to Reproduce: I did figure out that it is when I pickup one light and there are multiple of that light on the property. For example: I have 4 streetlamps and when I put one streetlamp in my pack all streetlamps lose texture on light and turn purple. So I don't think this is an individual light issue but the textures are being unloaded for all items when only one is being removed from lot. Happens with all lights I have tested, candles, table lamps, street lamps.

    Title: Sam issue
    Reproduction Rate: 100%
    Blocker? No
    Details:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD FX(tm)-8350 Eight-Core Processor (8) System RAM: 8140
    GPU: NVIDIA GeForce GTX 960 GPU RAM: 2007
    SotA.Win.64.1078.Date.11.21.19
    Area: POT_forest_metropolis_01a_template/Falling Waters Fortress
    Area Display Name: Falling Waters Fortress
    Loc: (8.0, 37.0, -114.9)
    Debug: UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAxYV90ZW1wbGF0ZXxGYWxsaW5nIFdhdGVycyBGb3J0cmVzc3woOC4wMzQsIDM2Ljk5OSwgLTExNC44OTUpfCgwLCAtMC43OSwgMCwgMC42MTIpfC0yMjI2LjI4OXwxNC41MTU1OXw5Ljg1MTYxMg==
     
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  14. Tardis

    Tardis Avatar

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    I notice it when I add or move lights. It then happens andmost light sorces except for torch based sources seem to have probelm unitl I leave and come back into scene.
     
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  15. Fiero Nord

    Fiero Nord Archived Account

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    I see this when adding or moving lights on my lot, in my basement, in my dungeon, and on POT land, and it persists from scene to scene. I have to log out and restart the client to make everything look normal again.
     
  16. Kaffien

    Kaffien Avatar

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    Still happening, log in, all the lights are fine, place new light or move previously placed light and it turns purple /pink.
     
  17. Anpu

    Anpu Avatar

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    Is there about information we can provide for you to resolve this issue which is still present.
     
  18. Anpu

    Anpu Avatar

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    This issue has happened before. See previous Issue 65615

    Can probably read the notes from that previous issue to see where this breaks.
     
  19. Rhiannon

    Rhiannon Avatar

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    This is happening to me as well which is why I came to report it. Sounds like it's a known issue that was assumed fixed. Since I bought a new house, I've got purple/pink light sources all over the place because I'm moving things, which seems to be what's causing it. All I have to do is move one placed item or pick up a placed item up, and all light sources in the entire house turn pink.
     
  20. Anpu

    Anpu Avatar

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    Rhiannon likes this.
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