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[Needs More Info] Patcher won't start download

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Jesper Daelin, Mar 24, 2020.

  1. Jesper Daelin

    Jesper Daelin Avatar

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    03/24/2020 09:17
    Title: Patcher won't start download

    Reproduction Rate: 100% after 1135 update

    Blocker? yes

    Details: downloaded 1134-1135 yesterday after applying patch, The patcher started to download 1137. download never starts. My ISP has blocked 50 attempts to connect to my PC on the port assigned to the patcher.
    Steps to Reproduce: try to update from 1135 using stand alone patcher


    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8) System RAM: 16268
    GPU: NVIDIA GeForce GTX 1080 Ti GPU RAM: 11127
    SotA.Win.64.1137.Date.03.23.20
    Area: Novia_R3_City_Brittany_Estates
    Area Display Name: Brittany Estates
    Loc: (191.1, 74.2, 458.6)
    Debug: Tm92aWFfUjNfQ2l0eV9Ccml0dGFueV9Fc3RhdGVzfHwoMTkxLjEwMSwgNzQuMTg1LCA0NTguNjE1KXwoMCwgMC45NiwgMCwgLTAuMjc5KXwtMTQ3LjM1NTJ8OC42Mjg1Nzd8NS40NzkxNTg=
     
  2. liz_the_wiz

    liz_the_wiz Avatar

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    You can uncheck the option for people to pick up what you have downloaded from your pc (or at least you used to I’m not at my pc to check) however this is normal p2p activity. If your isp has now blocked things it would make sense you are having issues. You may need to ge them to unblock what they have done
     
  3. Anpu

    Anpu Avatar

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    Another person was also having this problem. I think some port is getting blocked by firewall or the router. But when they switched to the steam version they were able to update and play just fine.
     
  4. Jesper Daelin

    Jesper Daelin Avatar

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    I don't think it is me or my ISP. #1, I've seen multiple people mention this. #2 never in the years of playing have I had to change firewall settings to get the patcher to work.

    #3 I didn't change anything. it just magically stopped working after 1135 and my ISP started blocking the incoming port for p2p. I changed nothing, and 10 seconds before hand I downloaded a previous patch with the patcher.
     
  5. liz_the_wiz

    liz_the_wiz Avatar

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    Ok. But as you said. Your isp started blocking things. They may have blocked you going outwards too
     
  6. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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  7. illusive_allusion

    illusive_allusion Avatar

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    Same issue here, I assume, although it isn't my ISP. Why do I say that? I have all of the torrents in my Downloads folder. (I didn't manually download them, so the Launcher must have?).

    And yet the launcher still fails to apply the patches and throws an error saying "A newer version of the game is required to play. Please restart the game using the launcher in order to get the latest version."

    Repeat ad infinitum.

    I am at version 1182, according to Multiplayer tab, which means I have four torrents in Downloads waiting to be applied.

    Went to check ports, just to be sure that was OK. The Launcher was blocked (twice) in Windows Defender Firewall. I certainly did not do that, especially not twice! I deleted the offending entries and added rules to allow both Launcher and game. Still no updates happening. Next step: disabled Windows Defender Firewall entirely. No joy. Launcher still fails to patch.

    Hmm.

    Is switching to Steam my only recourse?
     
  8. illusive_allusion

    illusive_allusion Avatar

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    I used a maul when a rapier could have done the trick, if only I had known where to lunge.

    1. Uninstall Shroud of the Avatar. (Boo hoo, goodbye, dear friends!)
    2. No I'm not leaving, really.
    3. Link account to Steam.
    4. Install fresh through Steam.

    Crude, but effective.
     
  9. Echondas

    Echondas Bug Hunter Bug Moderator

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    Anyone still having issues with this? Trying to clean up some old threads. Thanks!