Explore Artifice Quest Broken

Discussion in 'New Player Welcome' started by johirchert, Jun 5, 2020.

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  1. johirchert

    johirchert Avatar

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    I have traveled to Artifice 4 times now. Collected 4 sets of keys from three rooms, and spoken to everyone within the Halls of Artifice. Every time I try to open the Ornate door with the three locks, it says "This door is locked! You will need to find a key to open it. Use the key on the nearby lock to unlock this door."

    Every time I have come here I have tried to open the door and I get the same freaking error message! I have gone to the quest thread, and have done everything that it says I need to do, but I cannot get past this stupid door. I have clicked the "Report a Problem" and have received no response. Seeing as this is the main quest line of the game, I am extremely disappointed that this does not work. I have even asked other players and they have told me that I am doing what I am supposed to do. It is also frustrating that since this door will not open for me, I have to use a teleport scroll to leave the area.
     
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  2. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    Hi @johirchert . I'm sorry about the problem you ran into. It's already been reported and a fix was put in late yesterday. It can take a day or so for some fixes to make their way through our process to the live server, so if the locks still aren't working when you read this message then it's likely they'll be fixed soon.
     
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  3. Cora Cuz'avich

    Cora Cuz'avich Avatar

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    Did you try double clicking on the lock itself, and not the door? That one always gets me. You'd think just trying the door would work if you had the key in your inventory, but no, you have to unlock the lock first. It doesn't come up often, so I always forget. (And apologies if you did try that. It has been a few years since I did that quest. I just had the problem with some locked chests in Tenebris Harbor, so I thought of it when I read this.)
     
  4. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    it's actually broken.
     
  5. Cora Cuz'avich

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    Ah. I half remembered having some difficulty getting the door open, thought maybe it was the same issue.
     
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  6. Glantor Edge

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    Just tried and it's still not working. Will give it another day. Still broken for me.
     
    Last edited: Jun 7, 2020
  7. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    The fix was submitted at the end of last week and is still working its way through the update chain.
     
  8. Glantor Edge

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    Update: It's fixed in the recent patch! Thank you @Sannio

    Please remember to click specifically at the 3 locks on the door, that'll work now. Have fun Avatars!
     
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  9. Cinder Sear

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    Yup, this is fixed for me as well. Thanks!
     
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  10. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    Yay! Thanks for the updates!
     
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  11. Ysold

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    I did the quest last weekend and it worked for me. Btw, thanks for the nightmares...

    ;)
     
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