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[Dev Review] Game Crashes in Crafters Town by Blue Dragon Statue at Dock

Discussion in '*** Bug Report Archive (After R75) ***' started by addrox, Apr 20, 2020.

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  1. addrox

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    1. Title: Game Crashes 100% of the Time Entering Crafter's Town (unable to enter at all)
    2. Reproducible? 100% of the Time. I know I'm not the only one.
    3. Blocker? Yes. Unable to access the best player vendor town to buy stuff.
    4. Details: Teleport or walk in, Client Crashes Its been like this for over a month maybe 2+.
    5. Steps to Reproduce: Just try to access and Client crashes.
    6. User Specs: (RAM, CPU, GPU and Operating System only) AMD 2700 CPU 32 GB mem Vega56 8GB Video Card Samsung 960 Pro m.2 SSD
     
  2. Anpu

    Anpu Avatar

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    Out of sheer curiosity, when was the last time you did a fresh install of the game?
     
  3. addrox

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    I'll do it today and let u know my findings.
     
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  4. addrox

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    I always heard there were more players having this issue. Unsure why or how I am the first.

    Uninstalled, deleted folder, reinstalled, issue persists.

    The Error in the Unity crash box is as such: Unity 2018.4.19f1_459f70f82ea4
     
  5. Anpu

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    I'm not getting any crashing here when entering on my computer:

    04/21/2020 08:22
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1181.Date.04.20.20
    Area: POT_forest_metropolis_01b_template/Crafters Town
    Area Display Name: Crafters Town
    Loc: (134.5, 38.9, 127.1)
    Debug: UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAxYl90ZW1wbGF0ZXxDcmFmdGVycyBUb3dufCgxMzQuNTM3LCAzOC44NTUsIDEyNy4xMzUpfCgwLCAtMC43MjksIDAsIDAuNjg0KXwyNzUuNDQ5NXwxOS42NzkwNnw5LjA5ODA0Mg==

    Geforce 445.87 drivers
     
  6. liz_the_wiz

    liz_the_wiz Avatar

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    @addrox - in your folders sota program files area under the shroud of the avatar_data folder should be a sota log.txt, can you post the file perhaps, or dig out the errors before the crash dump?
     
  7. addrox

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    Checked sota dir for any .txt files nothing like u mentioned.
     
  8. addrox

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    Someone IG told me this is only happening to AMD cards.
     
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  9. liz_the_wiz

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    @addrox it depends which sota folder you looked in - it needs to be the one with the program files not your data files. if you did not see a "shroud of the avatar_data" folder and didnt go in it you were in the wrong place.

    Try changing your driver to either a newer or older version if its specific to amd
     
  10. AoiBlue

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    Since I've been getting crashing issues elsewhere should I try to replicate this.

    Is there anything of note I should do, such as which entrance to use?

    Are you using a recall scroll to go there? (Probably a bad idea in such a crowded PoT).
     
  11. addrox

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    I reverted my driver back to a time where i was able to access crafter's town ... no mas ... still crash

    I tried to recall in, teleport in, and just enter from by running there.
     
  12. Lathiari

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    Same issue here, AMD card and I tried everything you mentioned as well.
     
  13. addrox

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    Bump ... im not the only one ... SEE! get your AMD riggs and test please

    Also Lathiari ... I crash in the city of Krabnevir when im looking around Crowquills Crowquillz house
     
  14. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    i'm not crashing, but i do get 48 copies of the same warning when entering crafter's town:

    Area: Crafters Town (POT_forest_metropolis_01b_template/Crafters Town) Loc: (165.833, 45.46, 123.655) DBG: UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAxYl90ZW1wbGF0ZXxDcmFmdGVycyBUb3dufCgxNjUuODMzLCA0NS40NiwgMTIzLjY1NSl8KDAsIC0wLjYxNiwgMCwgMC43ODgpfDI3OC40NjcyfDE2LjI3OTM2fDE4

    Object Path:

    Time: 10:36:40.921

    Category: CONSOLE

    Message: BoxColliders does not support negative scale or size.
    The effective box size has been forced positive and is likely to give unexpected collision geometry.
    If you absolutely need to use negative scaling you can use the convex MeshCollider. Scene hierarchy path "PlayerTownPlot001/DynamicPlotRowDecoItem(Clone)/PlotDynamicRow/DynamicPlotParentObject/port_paverSet_darkStarr_2m(Clone)/port_tavern_counter_B(Clone)/port_tavern_counter"

    Stack Trace:

    i THINK the darkstarr paver is only listed there because the tavern counters are on top of them. this tavern counter has been previously reported.

    going to krabnevir gets me a few different ones at the entrance:

    Area: Krabnevir (POT_swamp_metropolis_01a_template/Krabnevir) Loc: (158.596, 36.02, 264.202) DBG: UE9UX3N3YW1wX21ldHJvcG9saXNfMDFhX3RlbXBsYXRlfEtyYWJuZXZpcnwoMTU4LjU5NiwgMzYuMDIsIDI2NC4yMDIpfCgtMC4wMTIsIC0wLjcxLCAwLjAxNiwgMC43MDQpfDI2Ny45MDE4fDMxLjc0MTIzfDE4

    Object Path:

    Time: 10:44:52.179

    Category: CONSOLE

    Message: The referenced script on this Behaviour (Game Object 'WaterWaveDistortionCollision3') is missing!

    Stack Trace:


    Object Path:

    Time: 10:44:52.254

    Category: CONSOLE

    Message: The referenced script on this Behaviour (Game Object '<null>') is missing!

    Stack Trace:


    Object Path:

    Time: 10:44:58.083

    Category: CONSOLE

    Message: TileHandler::CutPoly() - 'Pathfinding.Poly2Tri.UnableToProcessException' caught @ POT_swamp_metropolis_01a_template/Krabnevir @ (111.9, 38.0, 228.9)

    Stack Trace:

    i did NOT see an error for darkstarr pavers even though there are plenty in sight, which supports my above theory.

    and just an audio one approaching crow's house

    Area: Krabnevir (POT_swamp_metropolis_01a_template/Krabnevir) Loc: (55.158, 38.027, 240.425) DBG: UE9UX3N3YW1wX21ldHJvcG9saXNfMDFhX3RlbXBsYXRlfEtyYWJuZXZpcnwoNTUuMTU4LCAzOC4wMjcsIDI0MC40MjUpfCgwLCAtMC43MywgMCwgLTAuNjgzKXwtMTY1MS40MzV8MzEuMjcxMjl8Ny4xMjk5OTk=

    Object Path:

    Time: 10:49:06.552

    Category: CONSOLE

    Message: AudioSourceBoneAttachFailure, SoundPrefab=Automaton_SoundController(Clone), AudioSource=HumanAudio, AttachToBone=Bone_Global, ParentPrefab=DecoAI, SceneName=POT_swamp_metropolis_01a_template

    Stack Trace:

    which is odd because, though that's definitely a busy lot, i did not see an automaton on it.

    so there's no console error common to both places.
     
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  15. addrox

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    Good info ... @Devs will u guys be able to fix or look further into this?
     
  16. addrox

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    1. Title: Game Crashes in Crafters Town
    2. Reproducible? 100% of the Time. 3/3 Crashes when my Avatar is in between The blue Dragon at the dock and the colorful wagon.
    3. Blocker? Only when I go there in that spot, some asset is making it crash unknown which one.
    4. Details: Teleport or walk into town run past wagon to blue dragon statue at dock and look around, crash.
    5. Steps to Reproduce: Teleport or walk into town run past wagon to blue dragon statue at dock and look around, crash.
    6. User Specs: (RAM, CPU, GPU and Operating System only) AMD 2700 CPU, 32 GB mem, Vega56 8GB Video, Card Samsung 960 Pro m.2 SSD, WIN10

    Similar previous post:
    https://www.shroudoftheavatar.com/f...ntering-crafters-town-unable-to-enter.163131/
     
  17. Anpu

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    I'm not able to replicate this with my system:

    [​IMG]

    Using Nvidia 456.55 drivers.

    10/02/2020 10:18
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1293.Date.09.30.20
    Area: POT_forest_metropolis_01b_template/Crafters Town
    Area Display Name: Crafters Town
    Loc: (144.6, 36.0, 269.9)
    Debug: UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAxYl90ZW1wbGF0ZXxDcmFmdGVycyBUb3dufCgxNDQuNTU3LCAzNi4wMiwgMjY5LjkxOCl8KDAsIDAuMDQsIDAsIC0wLjk5OSl8MzQyLjY5OTd8LTIuNTA2NjE1fDUuNDg2OTE=
     
  18. addrox

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    Prob Need AMD Vid card to reproduce ... previous post similar to this involved AMD machines.
     
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  19. Anpu

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    What specific AMD drivers are you using?
     
  20. addrox

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    Radeon Settings Version
    2018.1007.2310.39882
     
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