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[Resolved] Unable to go to top level (roof) of my Village house

Discussion in '*** Bug Report Archive (After R75) ***' started by Zigmalion, Dec 16, 2020.

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  1. Zigmalion

    Zigmalion Avatar

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    1. Title: Can't get on the roof of my Village house
    2. Reproducible? Yes, at least for me
    3. Blocker? Yes, to the extent I can't access stuff upstairs
    4. Details: When I try to go to the top level (the rooftop) in my Village home (Knight Founder deed), I can get up about 2-3 steps before some "invisible force" blocks me from going any farther. I've tried logging in and out, leaving the house and coming back, going up from all locations and angles.... nothing is letting me through to get to the roof.
    5. Steps to Reproduce: Just try to go upstairs to the roof of my house
    6. User Specs: (RAM, CPU, GPU and Operating System only) -- 32 GB RAM, i7-7700K CPU, 1080 GTX GPU, Windows 10

      A little extra detail: I took out my lot and wound up on another one nearby. I went to the bank and re-established the lot and the house. Before this, I had no problems going upstairs in this house. So I don't know if that is why, or a new build caused it.
     
    Last edited: Dec 16, 2020
  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    @Zigmalion, we don't know where your house is. go there in game and run the command

    /bug

    and then come back to this thread and hit paste in the response box.
     
  3. Zigmalion

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    OK, thanks. Attached below. I also tried it on the Mac client and it fails the same way.

    -----------------

    12/16/2020 10:45
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8) System RAM: 32687
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1321.Date.12.06.20
    Area: POT_island_metropolis_01_template/Rift's End
    Area Display Name: Rift's End
    Loc: (47.0, 95.6, 53.2)
    Debug: UE9UX2lzbGFuZF9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfFJpZnQncyBFbmR8KDQ2Ljk4OCwgOTUuNTgxLCA1My4xNjYpfCgwLCAtMC43MTUsIDAsIDAuNjk5KXwyNjguNzUxMnwxNy4wNzA2Nnw2LjI4OTk5Ng==
     
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  4. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    okay, @Zigmalion, i see the problem! your house is being interfered with by the branch of the tree next to it, which has a collision box a little larger than the tree itself. if this were in an npc town, it would be up to one of the dev scenebuilders to move the tree or the lot, but since this is a player-owned town, it's up to @Obsidian Tempest or one of his stewards to either remove the tree with one of their special town tree-remover pavers or move your lotstone over a few feet.

    if neither of those options suit, you could pick a different house that doesn't overlap with that particular space in the air, but those founder knight houses are nice houses! ..or pick a different lot in town and leave that one for someone who wants a little one-story house that won't be affected by the branch.

    edit: in fact, you could pick the lot with the tree on it.
     
  5. Zigmalion

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    Got it, thanks. There was an open village lot next to this one, so I just moved to that one. I already confirmed there isn't a problem with movement in the house at this location.
     
  6. Widsith [MGT]

    Widsith [MGT] Avatar

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    I'm a steward for Rift's End, so if you'd like the town's tree crew to do some work, just let me know @Zigmalion
     
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  7. Zigmalion

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    Thanks, but I just decided to move over one lot and redo everything there. I'm good now, but if someone else tries to take the lot next to mine with a house like mine, they'll run into the same thing.
     
  8. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    no, they won't, as long as you're where you are now. when you claimed the lot the tree disappeared.
     
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