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Missing several pledge reward items/etc

Discussion in 'Release 32 Bug Forum' started by Hicks_206, Jul 28, 2016.

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  1. Hicks_206

    Hicks_206 Avatar

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    Missing crafting tables
    Missing crafting tools
    Missing *some* of the titles (Baron level it appears mostly)

    Does not appear to be rhyme or reason to it - some of the pledge items for my level show up, some do not.

    No big worry - I know you guys are under a decent amount of stress with the release. Will check back in a few days. Good luck!
     
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  2. Tristano Visconti

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    Location:
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    Same missing items
     
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  3. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Tools and tables is a known issue that we are resolving asap.

    If possible, please provide an itemized list of what rewards you appear to be missing for us to investigate fully. The more detail we have, the faster we can provide a fix.
     
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  4. Tristano Visconti

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    Location:
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    Baron Benefactor and Founder Baron house (no problem with founder baron water houses)
     
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  5. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Also, which titles are you expecting? Note that a Benefactor Baron level receives the Viscount title, not the Baron titles.
     
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  6. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Will look into this. Thank you for reporting.
     
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  7. Gwenn

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    Also besides the tools and tables the only benefactor armor I received was the cloth tunic and cloak all the rest is missing :)
     
  8. Hicks_206

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    Odd - I had the Baron title in 31. The one issue I'm having is I don't have an itemized list of everything I should be receiving - as at this level, it is a decent amount. I'm going off of memory of what I've had in previous builds.

    By chance is there somewhere I can look at a list and compare, so I can provide detailed info?
     
  9. Hicks_206

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    In lieu of a complete list I can compare against - I went ahead and indexed everything in my bank (minus a few recipes I already used)

    Ornate Public Cache Chest
    Gold Crown of the Obsidian x 65
    2015 Fireworks 45 Piece Gift Reward
    Aether Vibration Amplifier
    Ancestor's Cloak
    Ankh of Virtue Necklace
    Artisan Box of Plenty
    Automaton
    Automaton Decoration Pet
    Baron Benefactor (City Home)
    Benefactor's Cloak
    Benefactor's Cloth Tunic
    Benefactor's Vanduul Polearm
    Bucket of Water x5
    Checkered Cloak
    Citizen Benefactor (Village Home)
    City Stone 2-Story Basement (Addon Purchased)
    City Stone Arena Basement (Addon Purchased)
    Coconut (Left)
    Coconut (Right)
    Commision-Free Vendor
    Corner Rough Stone Fence (8)
    Domesday Certificate
    Dark Elven Kinsman Buckler
    Edelmann Benefactor (Village Home)
    Edelmann Birdbath
    Fyndoro's Tablet
    Gated Rough Stone Fence (2)
    Great Dane Decoration Pet
    Hatch (Basement Entrance) x13
    Hoe
    Immortality Fruit Seed
    lolo's Lute
    Knight Benefactor (Village Home)
    Knight Marshal Benefactor (Village Home)
    Knight Marshal's Winged Helm
    Lord Marshal's Helm
    Long Rough Stone Fence x8
    Lord Benefactor (Town Home)
    Lord Marshal Benefactor (Town Home)
    Lord Marshal Benefactor Throne
    Lord Marshal's Drinking Horn
    Lord Marshal's Great Hearth
    Magic Printing Press
    Medium Rough Stone Fence x16
    Non Combat Clockwork Pet Reward x3
    Non Combat Pet Reward x3
    Novia Map Atlas Reward Pack
    Phonograph
    Plain Carnival Mask
    Planting Pot
    Puzzle Box
    Replenishing Snowball Box
    Row Stone & Timber 1 Story Basement
    Row Stone & Timber 2 Story Basement
    Row Stone & Timber 5 Story Basement
    Steampunk Tophat
    Stone Four-Story (Row Home)
    Stone Three-Story (Row Home)
    Stone Two-Story (Row Home)
    Striped Cloak
    Tax Free City Lot Deed
    Tax Free Village Lot Deed
    Tinkerer Certificate
    Town Stone 2-Story Basement
    Town Stone 3-Story Basement
    Town Stone 5-Story Basement
    Village Stone & Timber 5 Story Basement
    Village Stone 1-Story Basement
    Village Stone 2-Story Basement
    Village Stone 2-Story Basement
    Wax Cylinder - Death
    Wax Cylinder - Karelia's Song
    Wax Cylinder - Sword of Midras Audio
    White Stone Castle Wall Parts (Misc - Addon Purchased)

    Looking at the list above and comparing against the store..

    Missing:

    Baron's Bed
    Benefactor Plaque
    400 Bank Slots (130ish currently)
    Baron's Cloak
    Talking Mirror
    Tax Free Town Deed
    Lord Marshall's Great Hall
    Crafting Stations & Artisan Tools
    Lord's Cloak
    Noble's Magical Discourse Orb
    Royal Sceptre
    Royal Orb
    Reagent Plants
    Lord's Throne
    Knight's Round Table
    Sword of Ba'Heer
    Knight's Cloak
    Birdbath
    Wind Power Decoration
    Piano

    I didn't bother to keep going - I hope this helps!

    Edit: Also - the Viscount title is not present.
     
    Last edited: Jul 28, 2016
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  10. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    This thread was generated with the belief that missing things were observed. We can respond to reports of what is believed to be missing, if they are specified. You can use the pledges page of our website (https://www.shroudoftheavatar.com/?page_id=35139) to review what you should be receiving at your level, and for each previous level you were eligible for.
     
  11. Hicks_206

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    Attenwood, I updated my post above this one with that data.
     
  12. Hicks_206

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    I'm assuming the above info is what you were looking for Attenwood?
     
  13. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Submitted issue to our tech team for review. Thank you.
     
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  14. Tristano Visconti

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    Location:
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    Missing Founder's Plaque also
     
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  15. Hicks_206

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    @Attenwood

    Update on this - while I have received the crafting tools and stations - I am still missing a large amount of rewards.

    Missing:

    Baron's Bed
    Benefactor Plaque
    400 Bank Slots (130 currently)
    Baron's Cloak
    Talking Mirror
    Tax Free Town Deed
    Lord's Cloak
    Noble's Magical Discourse Orb
    Royal Sceptre
    Royal Orb
    Reagent Plants
    Lord's Throne
    Knight's Round Table
    Sword of Ba'Heer
    Knight's Cloak
    Birdbath
    Wind Power Decoration
    Piano

    I didn't bother to keep going - I hope this helps!

    Edit: Also - the Viscount title is not present.
     
  16. Ythak

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    Exactly the same for me. I'm missing the Baron Benefactor and Founder Baron house and the Founder Plaque.
     
  17. Hicks_206

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    No movement yet on getting any of these rewards, FYI @Attenwood
     
  18. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    I believe we have discovered the cause of this unique edge case tied to some account action we did earlier this year. It should now be resolved for you. Any other users still observing difficulties or missing items should continue to message support@portalarium.com
     
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  19. Hicks_206

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    Resolved!
     
  20. digriz

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    All of my items are missing from my rewards. Deed, everything.
     
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