Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

Isle of Storm cannot gaze into mirror - Game Crashes

Discussion in 'Release 32 Bug Forum' started by Sinclair, Jul 28, 2016.

Thread Status:
Not open for further replies.
  1. Sinclair

    Sinclair Avatar

    Messages:
    522
    Likes Received:
    840
    Trophy Points:
    75
    Gender:
    Male
    Location:
    Germany
    1. Title: Isle of Storms: Cannot gaze into mirror - Game Crashes
    2. Reproduction Rate: 100% , three attempts to reload the client, enter the scene Isle of Storm again and it crashes again after trying to gaze into the mirror.
    3. Blocker? YES, can't continue to create my char
    4. Details: After talking with Arabella i went to the mirror and double clicked on the mirror. The loading screen appears and then the game crashes.
    5. Steps to Reproduce: see details
    6. User Specs: Intel i3570k, 16 GB RAM, Win 10 Pro, Nvidia 980 GTX 4 GB, Samsung 850 series SSD
     
    Sinclair, Jul 28, 2016
    #1
  2. Saishuuheiki

    Saishuuheiki Avatar

    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Crashed twice here but succeeded on the third try
    (Note on third try I did not use borderless fullscreen mode - unlike first two)
     
    Saishuuheiki, Jul 28, 2016
    #2
  3. randomonium

    randomonium Avatar

    Messages:
    85
    Likes Received:
    103
    Trophy Points:
    8
    Sounds like a similar issue under linux, but we don't even get the scene up that far.
     
    randomonium, Jul 28, 2016
    #3
  4. Sinclair

    Sinclair Avatar

    Messages:
    522
    Likes Received:
    840
    Trophy Points:
    75
    Gender:
    Male
    Location:
    Germany
    Ok, got it now after the fourth attempt.
     
    Sinclair, Jul 28, 2016
    #4
  5. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

    Messages:
    6,910
    Likes Received:
    5,863
    Trophy Points:
    153
    Thank you for reporting. This is a known issue that is being worked on by our tech team for immediate resolution.
     
    Attenwood, Jul 28, 2016
    #5
  6. Chirp

    Chirp Avatar

    Messages:
    239
    Likes Received:
    366
    Trophy Points:
    30
    Gender:
    Male
    Location:
    Düsseldorf
    I had it too, three times. Tried borderless mode or cloth off, no change.

    What it did for me on the fourth try: Single User Online instead of multi player.
    Maybe that helps.
     
    Chirp, Jul 28, 2016
    #6
    Oba Evesor likes this.
  7. Excelsior Lyonne

    Excelsior Lyonne Avatar

    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    I cannot even click on the mirror....
     
    Excelsior Lyonne, Aug 4, 2016
    #7
  8. Wickedocity

    Wickedocity Avatar

    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    I had the same problem. Worked on third try.
     
    Wickedocity, Aug 4, 2016
    #8
  9. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

    Messages:
    6,910
    Likes Received:
    5,863
    Trophy Points:
    153
    We are still aware of and monitoring this issue while working on solutions. Thank you for your patience!
     
    Attenwood, Aug 5, 2016
    #9
  10. keymasterr

    keymasterr Avatar

    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    I was able to create my character and gazed into the mirror a second time before moving on. I lost my cursor and couldn't do anything. Had to kill the game manually and restart. Gazing into the mirror after restart doesn't seem to cause the same problem, so I can't reproduce without creating a new char. Not sure if anyone else clicked on the mirror right after char creation.
     
    keymasterr, Aug 6, 2016
    #10
  11. Aegix

    Aegix Avatar

    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Same here, on mac - colored circle of death every time I click on the mirror, on the loading screen. Gets to 96% - Mirror: Building Map...
     
    Aegix, Dec 19, 2016
    #11
  12. Stalkerous

    Stalkerous Avatar

    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Gender:
    Male
    Still happening, tried it 3 times already after making the character the second time still get the game crash when trying to gaze into the mirror.
     
    Stalkerous, Mar 14, 2017
    #12
Thread Status:
Not open for further replies.