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FIXED: Blank Journal Issue (quests, tasks, etc.) Blocking Quest Progress (updated)

Discussion in 'Announcements' started by DarkStarr, Apr 29, 2017.

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  1. DarkStarr

    DarkStarr Executive Producer SOTA Developer

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    As of midday Saturday April 29 we discovered that the data on the server that contains the information for everyone's Journals (quests, tasks, etc) is not loading properly. This means your Journal is suddenly blank and you cannot progress through your quests.

    Our deepest apologies that this has happened and we are working as fast as we can to address it.

    UPDATE (8 PM): Patch #599 implemented to fix blank journal issue. New song file issue with Patch #599 not allowing some songs to play, will fix this in another patch.
    UPDATE (6 PM): We have found the issue and made a fix. The good news is no data has been lost. We will get a patch out as soon as we can.
     
    Last edited by a moderator: Apr 29, 2017
    DarkStarr, Apr 29, 2017
    #1
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  2. Brass Knuckles

    Brass Knuckles Avatar

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    Nbd dont worry about it, early access and all cheers.


    When the game goes to live launch, we should get a plaque "survived early access" stamped on it.
     
    Last edited: Apr 29, 2017
    Brass Knuckles, Apr 29, 2017
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  3. Kitty2

    Kitty2 Avatar

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    ... I just figured R41 had a Full Wipe? ;)

    Ah, the good ol' days.
     
    Kitty2, Apr 29, 2017
    #3
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  4. Viveric_Besc

    Viveric_Besc Avatar

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    These things happen. Thanks for the info and the work that will be put into resolving this. Take care.
     
    Viveric_Besc, Apr 29, 2017
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  5. Berek

    Berek Portalarian Emeritus Dev Emeritus

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    We've released Patch #599 that should fix this issue. Thanks everyone for your patience while we got this resolved!
     
    Berek, Apr 29, 2017
    #5
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  6. Asclepius

    Asclepius Avatar

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    You poor sods working on weekends AGAIN?? Full marks for dedication, communication and prompt resolution. And I love the idea of a "survived Early Access" plaque
     
    Asclepius, Apr 29, 2017
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  7. Kabalyero Kidd

    Kabalyero Kidd Avatar

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    I like this idea... :D
     
    Kabalyero Kidd, Apr 29, 2017
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