[Repro needed]game would not let me log out

Game hung trying to log out and exit.... Got game is not responding, shut down or wait ... I chose wait, and still 30 mins later it is still trying to shut down .... so I told it to shut down, (the windows pop up that is) ... Wonder if logging out with the discord channel still running hung it?????

 

If possible, please attempt to reproduce the issue and let us know any "special sauce" required to get this to happen regularly. Thank you for reporting.

 

Ok this time it looked like it was stuck again, took awhile, but then it logged me out....

 

Got hit with this tonight. Using Steam linked client on Windows 7.

In Braemar, quit game, clicked leave now instead of waiting 20 seconds:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Shroud of the Avatar.exe
Application Version: 5.6.3.37608
Application Timestamp: 5994868e
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.23864
Fault Module Timestamp: 595fa942
Exception Code: c0000005
Exception Offset: 000000000004da56
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 5832
Additional Information 2: 58328ec258fd022b1d5d59f7d1ec2dd7
Additional Information 3: df2f
Additional Information 4: df2f1b578613507a8335fd57669423a4

(if any files are needed I can grab and email to you tomorrow)

 

I got hit with the same on Steam. This morning it showed I was still in game even though it wasn't running according to task manager. So I was credited with 8 or so hours of play time I wasn't playing. Might be a Steam bug.

 

not a steam bug, unless there's a seperate one for me. this happens often. it seems to happen MORE often when i'm quitting specifically because the process has gotten so large it's starrting to stutter, but still often even when it's still a reasonable size.

 

Could this possibly be a memory issue, if the game is exited while memory usage is high?

 

@Attenwood nope 3;8gb for me when it crashed - i wonder if it is the discord portion not disconnecting?

 

After this last patch, and all the crashes in Artifice, I exited the client as normal when I was in my house. It did the not responding thing, I checked the memory before and during exiting. Before about 5.6GB of 16, during it kept climbing to almost 7GB. After clicking to Wait on the not responding window, it took about 15-20 seconds for the memory to start dropping and closed around 2 or so GB being used. Steam did not say I was still running the game.

 

Crashed again for me. I don't use discord so don't have that running or as a possible link. Did force quit again (didn't wait for the 20 second count down timer) though. Might be memory leak, I was sitting around 13 GB out of 16 GB per task manager (only 3/4 mem usage, so not horrible, but game itself normally sits around 6-8 when actively playing).

 

This happens to me every time "regularly" when I attempt to exit game since day after release. The few people I have mentioned it to have had similar occurrence.

EDIT - Now it is also happening on my original account as well.
Hope this helps track down the issue.

https://cdn.discordapp.com/attachments/183440394397286400/353594933308817409/unknown.png