[Known] Memory Leak In Elysium Mines (and Everywhere)

11/23/2017 10:46 AM
Title: Memory Leak In Elysium Mines
Reproduction Rate: 100%
Blocker? N/A
Details: Memory usage grew to almost 7GB while mining in Elysium Mines.
Steps to Reproduce: I logged in, resumed in Elysium Mines, started mining and after a few hours the game was lagging and SotA's memory usage was almost 7GB. Happened every time in R48. Never happened in R47.
User Specs:
OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
SotA.EarlyAccess.LIVE.Win.64.705.Date.11.22.17
Area: Novia_R11_Hills01_ElysiumMines
Area Display Name: Elysium Mines
Loc: (-16.9, -9.8, 23.3)
Debug: Tm92aWFfUjExX0hpbGxzMDFfRWx5c2l1bU1pbmVzfHwoLTE2Ljg1MywgLTkuODM3LCAyMy4zMTgpfCgwLCAwLCAwLCAxKXwwfDEwfDMuODcxNDk0

 

Its not only Elysium mines

 

I can confirm the memory leak is every where, it consumes all your memory and then it starts to consume all your swap space and once its all used up it will lock up your computer forcing you to reboot.

I have 16GB of Ram and a 6GB Swap partition.

Code:

head -n 1 /proc/meminfo
MemTotal:       16329928 kB

Here Shroud is using 14GB of memory and about 3GB of swap, both will continue to go up and if I do not restart the client(simply relogging does not fix it), once all resources are consumed your computer freezes.

Code:

Tasks: 266 total,   3 running, 262 sleeping,   0 stopped,   1 zombie
%Cpu(s): 35.1 us,  4.3 sy,  0.0 ni, 60.6 id,  0.0 wa,  0.0 hi,  0.0 si,  0.0 st
KiB Mem : 16329928 total,   224744 free, 15643216 used,   461968 buff/cache
KiB Swap:  7169020 total,  2975624 free,  4193396 used.   268320 avail Mem

  PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND                            SWAP
15429 jacob     20   0 20.544g 0.013t 132952 R 297.7 83.8 626:33.83 Shroud of the A                  2.658g
 1218 root      20   0  557344 172020  30540 S  19.2  1.1 186:40.37 Xorg                              77396
23590 jacob     20   0  537144  21388   9032 S   4.3  0.1  37:17.05 gnome-system-mo                    9432
 2970 jacob      9 -11  633248   7364   4608 S   3.3  0.0  41:37.51 pulseaudio                         1800
 9395 jacob     20   0 10.060g 975404  63868 S   2.6  6.0  62:22.72 firefox                          442500
 3717 jacob     20   0  447300  43812  26116 S   2.3  0.3  20:41.33 steam                             45592

Regards, Jake.

 

well, yes. this has been going on for ages. i actually have a scheduled task to check the size and pop up a warning when it hits 12.

 

Bug # for memory leak is 50318. Interesting that it just started happening to you. Does it happen to you when the client has been opened for a long time, as in gradually? Or does it spike up pretty dang quickly?
@Kabalyero

 

I have an 8GB RAM... around 2 to 3 hours... never happened in R47... I could mine for 8 to 12 hours straight without running out of memory...

I also asked other players in-game and they are also having the same issue... they had to exit the game every now and then just to clear SotA's memory usage...

thank you for looking into this...

 

It spike up quickly on rate of order of single MB/s

 

Hm, seems possibly worse on Linux than on Windows? I'm on Linux and it gets to 11+ GB and performance suffers horribly due to excess swapping (I have 16 GB). Entering and exiting scenes seems to cause a big jump in RAM usage, but it gradually grows just sitting in town. Also, the longer I play, the longer it takes to exit, to the point where it seems to never exit if I really leave it too long. Been playing a bit over a week, and this has been the biggest issue for me by far. Glad it's known and being looked into.

If there's anything I can do to help test/localise this issue, please don't hesitate to ask.

 

I am not sure if it is worse on Windows as I also play on Linux but from what other players have told me the memory leaks on Windows are just as bad and they have to sometimes exit using task manager.

Once game starts consuming swap, I do not even bother to try to exit the game normally as it may not exit at all, instead I just force quit using

Code:

kill -9 $(pidof Shroud\ of\ the\ Avatar.x86_64)

 

I've always experienced this on Windows, but I'll say that with the performance improvements int he last few releases, it takes longer to happen (after a few hours of gameplay, with 8GB memory)

The more scenes I load into, the worse the problem gets... particularly for complex scenes like cities. It seems to be centered around scene-loading.

 

For me with 16GB of RAM, it only takes about 30 minutes for shroud to start consuming swap space, this is just from standing in town.

 

Since R48 the game after a very short time is not playable at all the memory just get eaten up within seconds, I have to reboot my iMac. The game was playing very well in R47 what has happened????? at this rate it's not going to be ready for release it's going backwards.

WithEve Online I can play 4 characters with the graphics set high with no problem with Shroud it's set on the lowest setting and unplayable

 

Was this fixed in this release? @Lexie

I also noticed when entering the game, my memory usage increased from 60% to 80%...