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Crashing while recalling and zoning

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Cryodacry, Dec 16, 2017.

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  1. Cryodacry

    Cryodacry Avatar

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    1. Title: Crashing while recalling and zoning
    2. Reproduction Rate: not sure
    3. Blocker? yes
    4. Details: attached drop box of crash reports
    5. Steps to Reproduce: not sure?
    6. User Specs: https://www.dropbox.com/s/o6ws93jgmudkfr6/DxDiag.txt?dl=0
    https://www.dropbox.com/sh/h4sa7rlozhyd87t/AADOPMrk8zq7dw6T1J_Y7kAna?dl=0
    https://www.dropbox.com/sh/g9fysa2kpgbnhb1/AADtPqfSLj2Lvvgu8cgE8ObFa?dl=0
    https://www.dropbox.com/sh/n1lfgkbnrfnx4yk/AABT7755Mh6EjE46J2ONfSwMa?dl=0
    https://www.dropbox.com/sh/m3b7fiesyqj6aiw/AAARDHsInBWTmCSLA60Djcksa?dl=0
    https://www.dropbox.com/sh/bo146mgpduy2ji6/AABn38AZOb6lBTly1LBySKrYa?dl=0
    https://www.dropbox.com/sh/jw64utcu27jsyp9/AAB0vEAdBt7Qr-hKQuchgvOJa?dl=0
    https://www.dropbox.com/sh/0s9hmkckdjf2ayy/AAAhIYg3GBCFfkb4yFWbsK04a?dl=0
    https://www.dropbox.com/sh/ahnmqbmm206sxt0/AACyUxlbsHx6SL8GV6Z_wNIMa?dl=0
    https://www.dropbox.com/sh/4vwfsf4titm7l3z/AAAVV0EJdOAGTo-nUTa7893ya?dl=0
     
    Cryodacry, Dec 16, 2017
    #1
  2. Mum47

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    I can’t log in to any zone, gets stuck at 8-9%, then crashes
    ****Problem resolved!**** Had 2 Sota's installed, 1 steam and 1 non-steam, uninstalled non-steam and played thru Steam without the hangups
     
    Last edited: Dec 18, 2017
    Mum47, Dec 17, 2017
    #2
  3. stile

    stile Avatar

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    Same issue.

    Locks up when I teleport, I have to end Task to shut SotA down.
     
    stile, Dec 17, 2017
    #3
  4. Cryodacry

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    I am still getting a C++ runtime error when ever i try to use two clients at the same time.
     
    Cryodacry, Dec 21, 2017
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  5. Lexie

    Lexie Bear Queen Emeritus

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    @Cryodacry
    What is the runtime error you are getting? Your issue sounds rare.
    @Sir Stile Teckel Have you attempted to re-install in case there is some file corruption?
     
    Lexie, Dec 21, 2017
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  6. SynthMusic

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    Me too same thing started happening after the last update had not happened at all before it. It says the program has made an unusual runtime request.
     
    SynthMusic, Dec 21, 2017
    #6
  7. Cryodacry

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    It's a C++ runtime error. My game crashes every now and then after a while in the game. If i run two clients at the same time the game instantly crashes.

    It causes a full Video driver crash and everything. Most of the times i am un-able to retrieve the error. I'll check the Widows Crashlog to see if i can devine some more informatoin for you Lexie.
     
    Cryodacry, Dec 22, 2017
    #7
  8. Cryodacry

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    @Lexie i am posting some of the crash logs from windows.

    Source
    Shroud of the Avatar.exe

    Summary
    Stopped working

    Date
    ‎12/‎14/‎2017 7:18 PM

    Status
    Report sent

    Description
    Faulting Application Path: D:\Program Files (x86)\Steam\steamapps\common\SotA\Shroud of the Avatar.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Shroud of the Avatar.exe
    Application Version: 0.0.0.0
    Application Timestamp: 5a213b81
    Fault Module Name: UnityPlayer.dll
    Fault Module Version: 2017.2.0.14954
    Fault Module Timestamp: 5a213e60
    Exception Code: c0000005
    Exception Offset: 00000000004ee81d
    OS Version: 10.0.16299.2.0.0.768.101
    Locale ID: 1033
    Additional Information 1: 6aec
    Additional Information 2: 6aec781e64c9f4f441252ea5d7d93496
    Additional Information 3: 20a3
    Additional Information 4: 20a39e28c68b8e18f92181e59b9bd885

    Extra information about the problem
    Bucket ID: f4fa2647716b9ab29f340bca4feac1a3 (2248435077516804515)
     
    Cryodacry, Dec 22, 2017
    #8
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