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[Info needed] In-Game Graphics Issues on MacOS Sierra

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by MiracleQuest, Feb 25, 2018.

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  1. MiracleQuest

    MiracleQuest Avatar

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    Hello, I been experiencing an issue with graphics.while in-game there is a grid of shadows that flow across the assets in the game. I tried changing the video settings and reinstalling the client but nothing seems to work. I would appreciate any help. thanks.

    These are two images on Facebook(SOTA page) illustrating the issue
    1. [​IMG] - as you can see the table near the exchange clerks gets distorted
    2. [​IMG]


    My Computer Specs:
    macOS High Sierra - Version 10.13.3
    Model Name: iMac
    Model Identifier: iMac14,1
    Processor Name: Intel Core i5
    Processor Speed: 2.7 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 4 MB
    Memory: 8 GB
    Boot ROM Version: IM141.0123.B00
    SMC Version (system): 2.14f24
     
  2. null2

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    This is the /bug info here

    2/25/2018 8:50 PM Title:
    Reproduction Rate:
    Blocker? Details: Steps to Reproduce:
    User Specs:OS: Mac OS X 10.13.3CPU:
    Intel(R) Core(TM) i5-4570R CPU @ 2.70GHz (4)
    System RAM: 8192
    GPU: Intel Iris Pro Graphics GPU
    RAM: 1536
    SotA.EarlyAccess.LIVE.OSX.64.735.Date.02.23.18
    Area: Novia_R6_City_Resolute
    Area Display Name: Resolute
    Loc: (-4.3, 77.0, -365.5)
    Debug: Tm92aWFfUjZfQ2l0eV9SZXNvbHV0ZXx8KC00LjI1OSwgNzcuMDI2LCAtMzY1LjQ4NSl8KDAsIDEsIDAsIDAuMDI1KXwxNzcuMTM1OHwxMHwyLjgzNDAxMw==
     
  3. null2

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    liz_the_wiz likes this.
  4. liz_the_wiz

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    The only obvious item is the graphics card as an iris pro. It’s don’t know what that stands in game play in relation to Nvidia or amd in terms of spec or performance or features

    Like Kor I watched this and I really felt for him. What with a form of swirling distortion. Missing wood effects and many many minutes for zoning. 10+ would be a conservative estimate.
     
  5. Rok Yrikk

    Rok Yrikk Developer Emeritus

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    Hey Miracle Quest, can you try following the directions in this thread to add a new option to your game launch settings. https://www.shroudoftheavatar.com/f...-client-not-fully-loading.110881/#post-950361
     
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  6. Lexie

    Lexie Bear Queen Emeritus

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  7. MiracleQuest

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    hello, I added the -force -glcore argument to the launcher options. apparently, this option got rid of the weird graphical swirling distortion and made zoning a bit faster. As mentioned in the thread sourced by @Rok Yrikk it might have to do with SOTAS graphics API(Metal) in relation to apple's graphics API and drivers. I thank you all for your support and community. Power Up!
     
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