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Verdantis Shardfall: Unable to Log In. Stopped at 99% (Equipping Avatars)

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Traveller13, Mar 4, 2018.

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  1. Traveller13

    Traveller13 Bug Hunter

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    3/4/2018 3:58 PM
    Title: Verdantis Shardfall: Unable to Log In. Stopped at 99% (Equipping Avatars)
    Reproduction Rate: 5 for 5 or so tries.
    Blocker? No. Ultimately logged onto overland map.
    Details: I logged out of the game a little after 2:00PM EST. I was on the dock by the overworld (red sail) boat in Verdantis Shardfall. Approximate location below. When I tried to log back in after 3:00PM EST, the game hung at the 99% load point of the scene, "Equipping Avatars". Similar to the 98% stop with Owl's Head. I tried around 5 times before giving up and logging in to the overworld map. There were no issues that time. Since it is "equipping avatars", could it be something I have? No chat log for time stamps exist, unfortunately. Nothing was recorded during the failed log ins. Bug report generated when I left the scene for the day.
    Steps to Reproduce: Log out while in Verdantis Shardfall. Try to log back in.
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32688
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.EarlyAccess.LIVE.Win.64.743.Date.03.01.18
    Area: Novia_R8_Swamp02_VerdantisShardfall
    Area Display Name: Verdantis Shardfall
    Loc: (16.2, 86.9, -355.8)
    Debug: Tm92aWFfUjhfU3dhbXAwMl9WZXJkYW50aXNTaGFyZGZhbGx8fCgxNi4yMDksIDg2Ljg2MSwgLTM1NS44NSl8KDAsIDAuMTE1LCAwLCAtMC45OTMpfDE0MzUuNTN8MTEuMzQ2MTd8MTEuMDczMDg=
     
  2. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Are you able to reproduce this issue today?
     
  3. Traveller13

    Traveller13 Bug Hunter

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    @Attenwood , yes.

    I logged in over by Kingsport on the Hidden Vale. I made my way to Westend, and used the boat there to zone into Verdantis Shardfall. I logged out at the location below just after the /bug command. I waited about a minute before logging back in. The game hung at 99% load. I waited four to five minutes to be sure the game had hung. I then closed the program. Repeat for three total log in attempts. For the fourth one, I logged into the Overland map, appearing by Westend. I used the boat there to get back into the Verdantis Shardfall.


    3/5/2018 4:06 PM
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32688
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.EarlyAccess.LIVE.Win.64.743.Date.03.01.18
    Area: Novia_R8_Swamp02_VerdantisShardfall
    Area Display Name: Verdantis Shardfall
    Loc: (16.7, 86.9, -355.2)
    Debug: Tm92aWFfUjhfU3dhbXAwMl9WZXJkYW50aXNTaGFyZGZhbGx8fCgxNi42NzMsIDg2Ljg2MSwgLTM1NS4xODYpfCgwLCAtMC4xMTksIDAsIDAuOTkzKXwtMTMuNzU3MDd8MzEuMzc1ODl8Ni45NjkxOTE=
     
  4. Armitage_

    Armitage_ Avatar

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    I've been having a similar issue for the past few days. I could not load into Hidden Vale, it would always get stuck on 99% (Equipping Avatars).

    Updating my Nvidia graphics drivers seems to have resolved the issue for me.
     
  5. Traveller13

    Traveller13 Bug Hunter

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    I'm running the 391.01 drivers.
     
  6. Armitage_

    Armitage_ Avatar

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    It appears that I spoke too soon. The problem did go away for a period of time, but it appears to be back now. I still canot load into the hidden vale :(
    This is a big problem for me, as I live in hidden vale.

    Gets stuck on 99% loading avatars...

    @Attenwood do you want me to create a separate thread for my issues?
     
  7. Varinka

    Varinka Avatar

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    I had the same problems. Did you try windowed mode instead of fullscreen mode? Maybe it helps.
     
  8. Armitage_

    Armitage_ Avatar

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    I play in windowed mode normally, however, I haven't tried running in full screen. Thanks, ill try that next time I llog in
     
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