"Enchanted" Black Sun Publishing user experience for Baltic countries

Discussion in 'General Discussion' started by Snikorts, Mar 27, 2018.

Tags:
Thread Status:
Not open for further replies.
Page 2 of 2
  1. Luca Xante

    Luca Xante Avatar

    Messages:
    886
    Likes Received:
    2,356
    Trophy Points:
    93
    Gender:
    Male
    I fear that it was not recorded as it was more or less kind of private conversation through Teamspeak.
     
    Luca Xante, Mar 31, 2018
    #21
    ChavaiotH and Snikorts like this.
  2. Snikorts

    Snikorts Avatar

    Messages:
    294
    Likes Received:
    484
    Trophy Points:
    40
    Gender:
    Male
    Location:
    Latvia
    :(
     
    Snikorts, Mar 31, 2018
    #22
  3. ChavaiotH

    ChavaiotH Avatar

    Messages:
    85
    Likes Received:
    230
    Trophy Points:
    8
    Gender:
    Male
    I mailed bs 2 times and they havent fixed my account until now. Last answer was from 20 march. They wrote, we are working on your problem.
    The problem exist since accounts were redirected to bs.
     
    ChavaiotH, Mar 31, 2018
    #23
  4. Koss

    Koss Avatar

    Messages:
    221
    Likes Received:
    269
    Trophy Points:
    30
    Gender:
    Male
    LB needs to Vas Corp Por these outside companies for slacking on the job!
     
    Koss, Mar 31, 2018
    #24
    Royou, Snikorts, ChavaiotH and 1 other person like this.
  5. Grympfly

    Grympfly Avatar

    Messages:
    10
    Likes Received:
    2
    Trophy Points:
    3
    from Estonia the identity is the same crap! I can not go, wrote on the forum (silence) .... if i open vpn ->
    Access Denied
    You are seeing this message because you are a user from the CIS countries or Baltic States or Georgia, and are either using a proxy server or have left the CIS / Baltic States / Georgia.

    You must disable the proxy server or return to the territory of the CIS / Baltic States / Georgia to continue.

    If you do not plan to return to the CIS / Baltic States / Georgia, contact technical support at support@portalarium.com in order to get access to this site.
     
    Grympfly, Apr 2, 2018
    #25
    Royou and Helvig Ingvildsdottir like this.
  6. Grympfly

    Grympfly Avatar

    Messages:
    10
    Likes Received:
    2
    Trophy Points:
    3
    bought the game on April 7, 2015, why do they treat me like a beginner? [​IMG]
     
    Grympfly, Apr 2, 2018
    #26
  7. Berek

    Berek Portalarian Emeritus Dev Emeritus

    Messages:
    3,957
    Likes Received:
    12,761
    Trophy Points:
    165
    Gender:
    Male
    Location:
    Austin, TX
    Hi @Snikorts,

    Our sincere apologies about the continued issues. While we work with our partners to improve support, please note that companies may have customer support for specific territories. We understand the personal concerns some of you have and will absolutely do what we can to get you the support you deserve. If there are any issues with support you are receiving with a particular partner, please feel free to reach out to our support channels. Here is the latest information and answers to player questions, and how you can reach out to us:

    https://www.shroudoftheavatar.com/f...site-and-user-migration-travian-games.114679/
     
    Berek, Apr 2, 2018
    #27
    Snikorts and Numa like this.
Page 2 of 2
Thread Status:
Not open for further replies.