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Steam client: Content File Locked

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Jack Knyfe, Apr 2, 2018.

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  1. Jack Knyfe

    Jack Knyfe Avatar

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    [​IMG]

    I received this lovely notification after deleting and reinstalling the client after I became stuck in a verification loop.

    Any ideas?

    PS: when I attempt to launch the client, I get this:

    [​IMG]
     
    Jack Knyfe, Apr 2, 2018
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  2. liz_the_wiz

    liz_the_wiz Avatar

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    which anti virus stuff are you running?
     
    liz_the_wiz, Apr 2, 2018
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  3. Jack Knyfe

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    Avast
     
    Jack Knyfe, Apr 3, 2018
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  4. skeggy Media

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    if the game is uninstalled then delete the folder and reinstall the game in steam.
    if folder won't delete see if you can rename the folder so it would then be ignored.
     
    skeggy Media, Apr 3, 2018
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  5. Jack Knyfe

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    Self-resolved

    I poked around in Avast and noticed that both SotA and Steam had been removed from Avast's "Game Mode" whitelist.

    After adding Steam and SotA back, the game was able to finish updating and the "content lock" was removed.

    Thanks @liz_the_wiz for reminding me to think.
     
    Jack Knyfe, Apr 3, 2018
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    Lexie and liz_the_wiz like this.
  6. liz_the_wiz

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    :)

    Anti virus programs are a blessing and a curse. Sometimes the strangest stuff is av related. But when you said locked as long as it’s not running there was little else that would be looking at it.

    Glad to hear you’re back up and running
     
    liz_the_wiz, Apr 3, 2018
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