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After update on 9/26/16, no cursor to click for login

Discussion in 'Release 34 Bug Forum' started by Arya Stoneheart, Sep 26, 2016.

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  1. Arya Stoneheart

    Arya Stoneheart Avatar

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    After updating on 9/26/16, I have no cursor so I can click to start login.
     
    Arya Stoneheart, Sep 26, 2016
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  2. Metlore

    Metlore Avatar

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    I am having the same issue. Even after alt tabbing to get a cursor visible, it will not let me click "Play" This just recently happened. Still no opening game music.
     
    Metlore, Sep 26, 2016
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  3. Arya Stoneheart

    Arya Stoneheart Avatar

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    Yes, no game music at login for QA server.
     
    Arya Stoneheart, Sep 27, 2016
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  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    This may be an odd request, but is this issue still visible for you after a restart of your machine?

    Please list your machine specs for us to review further.
     
    Attenwood, Sep 27, 2016
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  5. aldraren

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    Same issue here. Tried restarting and with both normal and borderless window, cursor won't show up.

    I DID get it to work by pressing ALT-F4. Then the "game cursor" shows up , I can press cancel and then Play .

    Specs:
    Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160906-1759)
    Language: Swedish (Regional Setting: Swedish)
    System Manufacturer: MSI
    System Model: MS-7821
    BIOS: BIOS Date: 08/26/13 11:03:05 Ver: 04.06.05
    Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
    Memory: 16384MB RAM
    Available OS Memory: 16324MB RAM
    Page File: 2068MB used, 16688MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: 12
    Card name: NVIDIA GeForce GTX 770
     
    aldraren, Sep 27, 2016
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  6. Metlore

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    Yes. First thing I did is restart. When I switch back to R33, there is no issue. This issue also did not occur until the last patch. If you need my computer specs, please see one of my other bug submissions.
     
    Metlore, Sep 27, 2016
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  7. Lord Dreamo

    Lord Dreamo Avatar

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    Alt + F4 trick worked for me as well.

    ------------------
    System Information
    ------------------
    Time of this report: 9/27/2016, 20:17:35
    Machine name: DESKTOP-0SDCQK0
    Machine Id: {9697BDD9-B27D-4825-91CE-43696B923F10}
    Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160906-1818)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: To be filled by O.E.M.
    BIOS: F2
    Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~4.0GHz
    Memory: 8192MB RAM
    Available OS Memory: 8142MB RAM
    Page File: 5716MB used, 4344MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Not Available
    Microsoft Graphics Hybrid: Not Supported
    DxDiag Version: 10.00.14393.0000 64bit Unicode
     
    Lord Dreamo, Sep 27, 2016
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  8. Lord Dreamo

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    Using the SOTA QA client as well, not Steam if it is relevant. I play live using Steam.
     
    Lord Dreamo, Sep 27, 2016
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  9. Arya Stoneheart

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    Alt and F4 works as well. Thanks for the work around!
     
    Arya Stoneheart, Sep 27, 2016
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  10. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Same here ... alt-F4 bypasses issue ... no music on splash screen


    9/28/2016 3:30 AM
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 62286
    GPU: NVIDIA GeForce GTX 980 Ti GPU RAM: 6102
    SotA.EarlyAccess.Win.64.400.Date.09.26.16

    OS Name Microsoft Windows 10 Pro
    Version 10.0.14393 Build 14393
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name MEGALON
    System Manufacturer System manufacturer
    System Model System Product Name
    System Type x64-based PC
    System SKU SKU
    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 1202, 11/10/2015
    SMBIOS Version 3.0
    Embedded Controller Version 255.255
    BIOS Mode Legacy
    BaseBoard Manufacturer ASUSTeK COMPUTER INC.
    BaseBoard Model Maximus Extreme VIII
    BaseBoard Name Base Board
    Platform Role Desktop
    Secure Boot State Unsupported
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "10.0.14393.0"
    User Name MEGALON\**************
    Time Zone Central Daylight Time
    Installed Physical Memory (RAM) 64.0 GB
    Total Physical Memory 60.8 GB
    Available Physical Memory 52.3 GB
    Total Virtual Memory 69.8 GB
    Available Virtual Memory 59.6 GB
    Page File Space 9.00 GB
    Page File C:\pagefile.sys
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware Yes
    Hyper-V - Data Execution Protection Yes
     
    Ravalox, Sep 28, 2016
    #10
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