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Can not login to latest QA version after QA client update to 789

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Anendrue, Jan 18, 2019.

  1. Anendrue

    Anendrue Avatar

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    1. Title: Can not login to latest QA version after QA client update to 789
    2. Reproduction Rate:100%
    3. Blocker? YES
    4. Details:Updated QA client. tried to login. Hung on login. Queue advance after a few seconds from 1 to 2 and later back to 1
    5. Steps to Reproduce:Update QA client and try to login.
    6. User Specs:
    OS: Windows 10 Pro 64bit
    MB: Z170-WS
    CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8)
    RAM: Corsair Dominator 16GB (4x4 GB) DDR4 3400 Airflow
    DISPLAY (SLI):
    GPU1: NVIDIA GeForce GTX 1080 GPU RAM: 8GB
    GPU2: NVIDIA GeForce GTX 1080 GPU RAM: 8GB
    Monitor: ASUS ROG PG348Q 34" 21:9 Curved Screen @ 3440x1440 @ 100Hz
    RAID 1:
    SSD1: SAMSUNG 950 PRO M2 2280 512 GB PCIX 4.0
    SSD2: SAMSUNG 950 PRO M2 2280 512 GB PCIX 4.0
    PERIPHERALS:
    Keyboard: Logitech G910
    Mouse: Roccat NYTH
    Headset: Logitech G930 (7.1 )
    Speakers: Generic 5.1
     
  2. Jaesun

    Jaesun Avatar

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    Same here, Windows 10 and GTX 1080.

    Stuck at login queue position:1

    Interestingly, I was able to play earlier with patch 789.

    I did however just update my GTX 1080 driver to the latest 417.71 and then restarted the computer.
     
  3. Anendrue

    Anendrue Avatar

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    Who knows what's going on. Now I can login.
     
  4. FrostII

    FrostII Avatar

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    01/18/2019 13:30
    Title: Follow up on the issues above.
    Reproduction Rate: Could not reproduce.
    Blocker?
    Details: No issues from my perspective, although the "Stuck at login queue position:1" issue that @Jaesun may be simply not waiting long enough, as this is the first time that I have waited for almost 5mins for it to get past the queue in over 4 yrs. (There were 1 or 2 in the queue's each time).
    Hope this helps.
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz (12) System RAM: 16296
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.QA.Win.64.789.Date.01.18.19
    Area: Novia
    Area Display Name: Novia
    Loc: (111.8, 11.8, 108.0)
    Debug: Tm92aWF8fCgxMTEuNzgxLCAxMS44MDIsIDEwNy45OTQpfCgwLCAwLjUyLCAwLCAtMC44NTQpfDI5Ny4yNzEzfDQ1fDQw
     
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  5. Jaesun

    Jaesun Avatar

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    And now I just tried, and logged in immediately.... heh
     
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  6. FrostII

    FrostII Avatar

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    GOOD !
     
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  7. BurningToad

    BurningToad SotA Dev Moderator SOTA Developer

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    This was related to some server configuration issues as we are testing new server hardware. The QA server will be down for maintenance briefly as we work on this.
     
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