Computer closes while in game

Discussion in 'Hardware, Software, Tech' started by Wolfrider, Oct 4, 2017.

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  1. Wolfrider

    Wolfrider Avatar

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    In the last 2 weeks before patch 46 I would be in game and suddenly the computer turns off. Never seen this before. Been in game from beginning. Computer is Alienwasre about 3 years old. All original equipment. Anyone else ever experienced this? If so what solution to solve?
     
    Wolfrider, Oct 4, 2017
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  2. majoria70

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    Do you have an alienware x51 I-3. This game atm is very graphic intense since it is not fully optimized yet. I got rid of my alienware last year it was running really hot and struggled with this game. Now with a new computer I have less issues but still the game has moments of stuttering and hitching but not near the issues my alienware had. Can you give your specs so someone can assist you?
     
    majoria70, Oct 4, 2017
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  3. monkeysmack

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    Most bios detect excessive heat and shut down the computer to avoid damage. Could also be a power fluctuation from a component going bad.
     
    monkeysmack, Oct 4, 2017
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  4. LoneStranger

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    Is it turning off, or rebooting?

    My guesses would be: heat on the CPU, heat on the video card, video card drawing too much power from the power supply, motherboard short related to heat

    It might be helpful to run some diag programs from the MB manufacturer to display heat levels. Maybe you can find a correlation.
     
    LoneStranger, Oct 4, 2017
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  5. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    As everyone is saying above ... This is usually related to overheating. If it is actually powering off it could be the CPU or the PSU

    best to monitor with a utility such as MSI afterburner

    If the machine powers down without the temps rising, then it may be a weak power supply.
     
    Ravalox, Oct 4, 2017
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  6. Numa

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    I agree that the shutdowns are most likely heat related. SOTA raises my gaming laptop's temperature more than any other game. To counter that I use a cooling pad and an external fan.
     
    Numa, Oct 5, 2017
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  7. Paladin Michael

    Paladin Michael Bug Hunter

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    I can confirm this, sended my crash log to Portalarium. First time I saw this with using more programms parallel and just with Pre R46 (QA).
    Never had it before this time.

    I will watch it, started tune up to defragment the pc.
    After this It worked for weeks. Yesterday happened again.
    I was informed, there is a patch, if this happens with game start.
    Let's wait for the patch and watch, how it works ...
    Thank you again, Sarah for your fast reaction :)
     
    Last edited: Oct 5, 2017
    Paladin Michael, Oct 5, 2017
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  8. twofoldsilence

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    My computer was having this issue at one point with SotA only, and after some research with MSI Afterburner I found that it was due to CPU heat which I suspected, so I upgraded my CPU fan to a high end fan, and I applied new CPU Thermal Paste, and I haven't had the issue since. New CPU Thermal Paste alone may have worked, but since I had to remove the CPU fan to replace the paste anyway I figured I might as well replace the standard CPU Fan with a high end one too. I paid about 36.00 for the new fan/paste.
     
    twofoldsilence, Oct 5, 2017
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