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Crashing constantly

Discussion in 'Release 31 Dev+' started by amaasing, Jun 25, 2016.

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  1. amaasing

    amaasing Avatar

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    Game continues to crash WAY TOO FREQUENTLY. I attempted to enter Solace Bridge 5 times and had 5 crashes Friday evening. Decided to stroll over to Soltown - nope, crashed when entering there as well. Gave up and tried to play again Saturday. Restarted with a new character and am having very similar crashes entering Eastreach Gap and now Desolis. I spend more time logging back into the game after a crash than I do being in the game and trying to test.
     
    Last edited: Jun 25, 2016
  2. smack

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    I crashed just standing still in Solace Bridge...
     
  3. Daxxe Diggler

    Daxxe Diggler Avatar

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    Crashing a lot also. Usually when leaving a scene (almost every one) but occasionally just running around and/or fighting. I know that doesn't help with narrowing down the bugs, but not sure how to post the crash logs here.
     
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  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Thank you for reporting. Escalating this thread to our tech team for review. Resolving the issues with crashing is our highest priority.
     
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  5. amaasing

    amaasing Avatar

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    Thank you so much.
     
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  6. Miracle Dragon

    Miracle Dragon Legend of the Hearth

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    I'm crashing too. It's making crash files, but I'm not sure if it's worth sending them in. I think many people are having crashes right now, and maybe i should wait and see if the next release clears them up before reporting? Like you guys, it seems fairly random to me when it happens.. it maybe just a memory leak crash, so after a certain amount of time it kicks me out? not really sure.
     
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  7. Miracle Dragon

    Miracle Dragon Legend of the Hearth

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    Oh, and I can't update the QA client. it says it needs more space, but I have over 21 gigabytes free on my C drive.. so what's up with that? (It's installed on C. D drive has over 60 gigs free)
     
  8. Furious Farmer

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    I am crashing to desktop entering or leaving scenes with build Win.64.367.
     
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  9. Duffrey Blake

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    Me too.
     
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  10. Elnoth

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    I'm crashing so much it's basically unplayable to test
     
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  11. Cirsee

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    I am also crashing to desktop very frequently after playing only for a few minutes. It happens when moving on the overland map and just moving in Soltown. Note there was also a video glitch with the elven mage robe (lower skirt part rather pushes up past the thighs and shows that I have invisible upper thighs..lol), not sure if the video glitch is part of the issue.
     
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  12. Furious Farmer

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    With build 368 It seems that it only crashes if I try entering a city/town, such as Soltown and Ardoris. I haven't tried any other towns, I was able to enter East Perennial Trail.
     
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  13. Acred

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    I was able to start a new Avatar with QA Build 368 in my morning (just after midnight SotA time) and play through getting the first quests in Soltown.

    Back at the computer now from about 10 a.m. SotA time, I've tried getting characters from both accounts off the Overworld Map, one into Soltown and the other into East Perennial Trail. They load Novia 100%, but then both get to about 62 or 64% of the next scene and crash.

    Do I need to send in crash reports (to where/whom) or does this happen automatically?
     
  14. Cairo Hayden

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    What concerns me most about this is R31 I believe is tomorrow and if these additional crashes come right along with it then that's not going to be very good
     
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  15. Beli

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    I just took off my cloak and I no longer crash
     
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  16. Violation Clauth

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    Figured I'd add some system details to this because I'm crashing constantly as well...

    ------------------
    System Information
    ------------------
    Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834)
    Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz (Skylake 6.5E.R0)
    Memory: 64GB RAM (4x DDR4-2133 @ 1.2v)
    DirectX Version: 12
    Card name: NVIDIA GeForce GTX 970
    Dedicated Memory: 4007 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Card name: Intel(R) HD Graphics 530
    Dedicated Memory: 128 MB
    Current Mode: 1920 x 1080 (32 bit) (59Hz)
    (yes, that's 5 monitors, 4 on the graphics card and one on the integrated mobo display)
    Logitech HD Webcam C310
    Logitech G602 Gaming Mouse
    daskeyboard Ultimate
    Logitech G930 Gaming Headset
    Logitech X-530 Surround Sound

    edit: I'll add my older system later tonight, it's crashing as well.
     
  17. Drocis the Devious

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    I'm wearing a cloak and no longer crashing at all, anywhere.
     
  18. Margaritte

    Margaritte Avatar

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    I was excited to hear that the crashing was better as I have not been able to test on QA at all because of constant crashes. I got the latest patch and loaded in only to immediately crash on the overworld map. Some have said that taking off cloaks helped for whatever reason, so I did that and was able to actually load into Ardoris. I made it to the oracle building before crashing again, haha. These aren't kind crashes, either. My whole system freezes and I have to reboot each time when it happens inside a zone.

    I will give it another try, but if this is how it goes live tomorrow, well, I'm terrified!
     
    Last edited: Jun 29, 2016
  19. Furious Farmer

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    While wearing a cloak, I haven't crashed entering or exiting scenes with build 369 so far!!
     
  20. Violation Clauth

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    w00t, latest patch has me not crashing anymore. Excellent!
     
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