Donation - overcharged

Discussion in 'General Discussion' started by Meniketti, Sep 3, 2014.

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  1. Meniketti

    Meniketti Avatar

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    Hey there.

    I recently fulfilled my pledge for Navigator (made back in the Kickstarter days) for $350. Last month I had $4 left to go, but this month, I was charged the standard $14 again. The result, I have contributed $360 for a pledge of $350.

    Now, this isn't going to break me, and I don't even necessarily want it back, but I was wondering if I could take that $10 above and beyond my pledge and use it in the store.

    Thanks.
     
  2. Sir Frank

    Sir Frank Master of the Mint

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  3. Duffrey Blake

    Duffrey Blake Avatar

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    Portalarium informed about that on their Monthly Payment Plan site:

     
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  4. Lord Tachys al`Fahn

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    That didn't actually address what the OP was asking.

    Monthly Pledge payment: $14, Month 1: $4 under, Month 2: $10 over.

    It wasn't anything to do with cancelling the pledge, but rather whether or not the amount over the pledge target could possibly be applied in a different fashion.

    I noticed my own pledge payment would do much the same thing, and bought a $15 store credit and asked them to convert it and add it to my pledge, putting me $3 over instead of a lot more. I canceled my payment plan, and all was well with the world.

    On topic, yes... they offered to be able to convert the amount over the pledge amount to store credit so I could use it in other ways. I imagine they would do much the same for you, just send them an email at the address Sir Frank provided.
     
  5. Duffrey Blake

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    You are right Tachys. This did not exactly address the OP's question. And I have to agree that this


    is correct math.
     
  6. Lord Tachys al`Fahn

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    Just something to illustrate the point... nothing more.
     
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  7. Meniketti

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    Thanks all!
     
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  8. Mata

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    Welcome Meniketti!
     
  9. Beaumaris

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    Welcome to the forums!
     
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