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[Fixed] Game crashes

Discussion in '*** Bug Report Archive (After R75) ***' started by BovineStarfish, Feb 9, 2020.

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  1. BovineStarfish

    BovineStarfish Avatar

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    02/09/2020 14:04
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD Ryzen 3 2200G with Radeon Vega Graphics (4) System RAM: 16332
    GPU: Radeon RX 580 Series GPU RAM: 8172
    SotA.Win.64.1118.Date.02.07.20
    Area: Novia
    Area Display Name: Novia
    Loc: (336.7, 12.4, -397.0)
    Debug: Tm92aWF8fCgzMzYuNjU3LCAxMi40MDEsIC0zOTcpfCgwLjAwMiwgLTAuODQ2LCAtMC4wMDgsIC0wLjUzMyl8MTE1LjU5MTh8NDV8MjA=

    game keeps crashing trying to enter Ardoris. Its stopping me from working on the main quest line. Ive entered the town before with no issue until recently.
     
  2. Anpu

    Anpu Avatar

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    @BovineStarfish how are you trying to enter Ardoris? Scroll, from the overland, teleporter?

    Also what specific AMD driver number version are you using?
     
  3. Anpu

    Anpu Avatar

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    I'm not able to get any crashing entering into Ardoris (for my system) doing the following:

    Teleport to Friend scroll (from Dragomir Mori to Ardoris): No crash
    Enter from the overland map into Ardoris, enter in the default entrance): No crash
    Teleport to Zone scroll (from Soltown to Ardoris, enter in default entrance): No crash

    02/10/2020 14:55
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1118.Date.02.07.20
    Area: Ardoris
    Area Display Name: Ardoris
    Loc: (156.1, 56.0, 193.4)
    Debug: QXJkb3Jpc3x8KDE1Ni4xMTksIDU2LjAxNiwgMTkzLjQzNil8KDAsIC0xLCAwLCAwLjAyMil8MTgyLjQ2NjR8MTB8My42NzQxMTU=

    They could possibly have some outdated AMD (or incorrect) drivers? Or some other issue?
     
  4. AoiBlue

    AoiBlue Avatar

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    Also, have you tried loading the game with the either -force-glcore, -force-vulkan or -force-gles
     
  5. BovineStarfish

    BovineStarfish Avatar

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    @Anpu ive tried entering from the overworld and using a zone scroll.
    Teleport to friend scroll from redmill to Ardoris (crash)
    Teleport to zone from bladewyke to Ardoris (crash)
    Teleport to friend Soltown to Ardoris (crash)
    it just keeps getting to 43% and crashes
    i did a little windows update and driver update version is 20.2.1
    im using alot of scrolls trying to teleport all over and try to get in
     
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  6. Anpu

    Anpu Avatar

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    @BovineStarfish at this point it seems to be some issue with your setup (?). Since this is actually preventing you from doing part of the main quest I’d recommend you contact support: mailto:support@portalarium.com

    They now have several people monitoring CS reports now.
     
  7. Toular

    Toular Avatar

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    If I remember right there was crash bug a while ago about entering some zones - including I think Ardoris - where a workaround was to change to "open" multi-player, or was it change *from* multi to private ....
     
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  8. Feeyo

    Feeyo Avatar

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    On windows those options are disabled as far as I know. We on GNU/Linux "luckily" have the option to use the one we prefer.
     
    AoiBlue likes this.
  9. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    When Entering Ardoris, do you have choices for the entry point? and if so, have you tried any other than the default.

    and to confirm, when you crash, this is a crash to desktop, correct?
     
  10. BovineStarfish

    BovineStarfish Avatar

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    Its been fixed since, all i had to do was scan the files on steam and it found a bad file. Before i had no choices to enter Ardoris it just crashed to desktop on loading with both characters. I got a unity crash screen.
     
    AoiBlue, Anpu and Ravalox like this.
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