[Fixed] White screen and 'Screen position out of view frustum' error messages in Resolute

2/21/2018 2:12 PM
Title: White screen and 'Screen position out of view frustum' error messages in Resolute
Reproduction Rate: 4/4
Blocker? Yes
Details:
White screen in Resolute.

'Screen position out of view frustum' error messages.

'Infinity or NaN floating point numbers appear when calculating the transform matrix for a Collider. Scene hierarchy path "ELENE SALI/TriggerCollider"' error messages.

/loc coords disappeared from the User Specs.

White screen reappeared in Resolute upon Client Restart.

White screen reappeared in Resolute upon restarting the PC.

Screenshot (Memory usage while in the white screen state after the Client Restart):

Spoiler: Video Settings

output_log.txt here

Steps to Reproduce:
1) Enter Resolute from the Overland Map
2) Go inside the bank of the Resolute
3) Buy few merchant patterns from a merchant upstairs
4) Leave the bank by opening the entrance door of the bank

User Specs:
OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8) System RAM: 12244
GPU: Radeon(TM) RX 460 Graphics GPU RAM: 4038
Radeon Software Version - 18.2.2
Radeon Software Edition - Adrenalin
Driver Date: 2/6/2018
Driver Version: 23.20.15017.4003
SotA.EarlyAccess.QA.Win.64.638.Date.02.20.18
Area: Novia_R6_City_Resolute
Area Display Name: Resolute
Loc: (NaN, NaN, NaN)
Debug: Tm92aWFfUjZfQ2l0eV9SZXNvbHV0ZXx8KE5hTiwgTmFOLCBOYU4pfCgwLCAtMC4zMjksIDAsIDAuOTQ0KXw2NzEuMzY1fDE5Ljc2MzI4fDMuMzY5NzE2

Screenshot #1:


Screenshot #2:

After Client restart.

 

Known (#56066)

@Mischievous Dragon

 

Fixed in 639.

2/21/2018 7:39 PM
Reproduction Rate: 0/2, 0%

User Specs:
OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8) System RAM: 12244
GPU: Radeon(TM) RX 460 Graphics GPU RAM: 4038
SotA.EarlyAccess.QA.Win.64.639.Date.02.21.18
Area: Novia_R6_City_Resolute
Area Display Name: Resolute
Loc: (9.7, 77.4, -261.8)
Debug: Tm92aWFfUjZfQ2l0eV9SZXNvbHV0ZXx8KDkuNzQ3LCA3Ny4zODgsIC0yNjEuODEzKXwoMCwgMC43MzQsIDAsIDAuNjc5KXw4My4xOTI1NHwxMS4yMTMwMnwyLjYyMzc3Mw==

 

Fixed in 640.

2/22/2018 6:07 AM
Reproduction Rate: 0/2, 0%

User Specs:
OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8) System RAM: 12244
GPU: Radeon(TM) RX 460 Graphics GPU RAM: 4038
SotA.EarlyAccess.QA.Win.64.640.Date.02.21.18
Area: Novia_R6_City_Resolute
Area Display Name: Resolute
Loc: (13.5, 77.6, -263.1)
Debug: Tm92aWFfUjZfQ2l0eV9SZXNvbHV0ZXx8KDEzLjUyNSwgNzcuNTc2LCAtMjYzLjExNCl8KDAsIDAuNjcxLCAwLCAtMC43NDIpfDI3MS40NzUyfDI3LjM2NDExfDExLjUwMzc2