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Frequent Crashes - No Pattern (+ Possible Resolution)

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Dalamar, Mar 31, 2018.

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  1. Dalamar

    Dalamar Avatar

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    Title: - Frequent Crashes - No Pattern (+ Possible Resolution)

    Reproduction Rate: 100%

    Blocker? No - Can re-launch game and continue

    Details: Multiple times per hour have experienced a CTD. Sometimes an error message is caugfht by the in game debugger and a crash report saved, othertimes program is non-responsive and has to be killed via Task Manager.

    This has occurred for the past 4 days when I started playing just before 52 was released.

    Steps to Reproduce:
    1. Log into Shroud of the Avatar, Any Game Mode
    2. Play for 10-60 minutes until CTD.
    3. Repeat

    User Specs: PC running Windows 10, 64 bit OS, i7-3770K CPU (relevant for fix below) Latest version


    Resolution & Diagnostics:

    Checking Windows event viewer, saw lots of WHEA-Logger errors, Event Code 19



    A corrected hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 6

    The details view of this entry contains further information.



    Browsing through some resources online this is caused by the Intel Meltdown patch.

    Downloaded software called InSpectre and disabled the Meltdown CPU fix. - https://www.grc.com/inspectre.htm

    Played today for 6 hours straight, no crashes at all.


    I understand that this is not the ideal solution as the Meltdown fix is important, but this fixed the game for me and my CPU (Intel i7 3770K) - and the warnings in event viewer have creased.
     
  2. liz_the_wiz

    liz_the_wiz Avatar

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    next time you're in game can you add a /bug report just paste the details in here so the spec and some details can be registered
     
  3. Lazarus Long

    Lazarus Long Avatar

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    Steve Gibson Rides Again!


    I'll report back.

    UPDATE:

    Well I have been running crash free since using this solution.


    UPDATE #2

    And yet another update .. this did NOT actually work ... went for a day or so without a crash then the problems returned.

    This IS NOT A Solution.

    Laz
     
    Last edited: Apr 8, 2018
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