1. We have a QA initiative where we work with the community more closely than ever to get your bug reports into the hands of the developers. Please use this forum for LIVE Server bug reporting. Do follow the format below, because it will help us out greatly in responding. If you do not, it's possible your bug report will be misinterpreted, or worse, lost!

    Read BEFORE submitting your first bug: Reporting Bugs… QA 101 Document
    • Search for your bug before posting in order to avoid duplicate reports.
    • Only reply to an existing thread if you have additional information for the reported bug. ALL extraneous commentary will be deleted to avoid cluttering the reports.
    • Keep your bug report short and factual.
    • There is no need to submit crash logs. Crash data we require is automatically logged.
    Bug Report Template
    1. Title:
    2. Reproduction Rate:
    3. Blocker?
    4. Details:
    5. Steps to Reproduce:
    6. User Specs:
    To get started, use /bug in-game (/devbug if on QA) to auto-create this template. It will even auto-fill some of the required information and open the browser for you. Then take the information that was just saved to your system's clipboard and paste it into a new QA forum post. Thank you bug hunters!
Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

Game Disconnection all over again

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by CatherineRose, Oct 6, 2018.

  1. CatherineRose

    CatherineRose Avatar

    Messages:
    826
    Likes Received:
    2,945
    Trophy Points:
    93
    Gender:
    Female
    Location:
    Dragomir Mori just North of Aerie
    I keep getting disconnected from game.
    win. 8.1, nvidea , 16gb memory, ssd, i7 processor

    Many , many times disconnected in the last 4 days. 4 times so far today.
    reboot, updated pc
    CatherineRose
     
  2. Rentier

    Rentier Avatar

    Messages:
    884
    Likes Received:
    1,214
    Trophy Points:
    105
    Location:
    Dragomir Mori
    2 times were server outing's
    - Saturday not intended and Atos drove to them to rrconnect/boot them)
    - thursday, i think , they switched some faulty tech...
     
  3. Chatele

    Chatele Avatar

    Messages:
    1,437
    Likes Received:
    2,847
    Trophy Points:
    113
    Gender:
    Female
    Location:
    USA
    well game crashed again today
     
  4. Chatele

    Chatele Avatar

    Messages:
    1,437
    Likes Received:
    2,847
    Trophy Points:
    113
    Gender:
    Female
    Location:
    USA
    Got (Pelican) Network congestion caused a disconnect from the game server. I seem to get this every day …. aggravating already ….
     
  5. Chatele

    Chatele Avatar

    Messages:
    1,437
    Likes Received:
    2,847
    Trophy Points:
    113
    Gender:
    Female
    Location:
    USA
    Got (Pelican) again, crashed 4 times today, not good
     
  6. Magnus Zarwaddim

    Magnus Zarwaddim Avatar

    Messages:
    820
    Likes Received:
    1,640
    Trophy Points:
    93
    @CatherineRose and @Chatele, would you mind posting your specs?

    I have been getting multiple crashes since August release. Around that time I had an update to my AMD GPU's. I suspect it is AMD that is causing my crashes, but I cannot verify. I'll admit I have not looked at the crash dumps. I'll try to do so and update.

    SPECS:
    OS: Windows 10 Pro (10.0.17134) 64-bit
    CPU: Intel Core i7-7820x @ 3.6GHz, 3601 Mhz, 8 Cores, 16 Logical Processors
    GPU: 2 x R9 Fury (AMD Driver Version 25.20.14003.1010; Radeon Version 18.10.1); 4GBx2=8GB
    RAM: 32GB

    Edit: I can't find any logs at all, and the game seems to be running in the background but I can't access it. I recall this happened a year ago to me and I cannot remember the fix. :(
     
    Last edited: Oct 14, 2018
  7. Chatele

    Chatele Avatar

    Messages:
    1,437
    Likes Received:
    2,847
    Trophy Points:
    113
    Gender:
    Female
    Location:
    USA
    OS Name Microsoft Windows 10 Pro 64 bit
    Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 32.0 GB
    NVIDIA GeForce GTX 745
     
  8. Chatele

    Chatele Avatar

    Messages:
    1,437
    Likes Received:
    2,847
    Trophy Points:
    113
    Gender:
    Female
    Location:
    USA
    pelican crash again today, when the heck will this get fixed????????????????? :mad::(:eek::rolleyes:
     
  9. Jaesun

    Jaesun Avatar

    Messages:
    2,348
    Likes Received:
    2,525
    Trophy Points:
    153
    I have not been getting any disconnected sessions. Could this possibly be a specific carrier?