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Game freeze problem

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Thormuin, Jan 4, 2018.

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  1. Thormuin

    Thormuin Avatar

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    Hi when i play the game i become game freezes from time to time and must close the program and restart it.
    I use Windows 7. Here is the details frome the error message in found but it s in german i hope you can help men to fix that !

    Beschreibung:
    Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.

    Problemsignatur:
    Problemereignisname: AppHangB1
    Anwendungsname: Shroud of the Avatar.exe
    Anwendungsversion: 0.0.0.0
    Anwendungszeitstempel: 5a213b81
    Absturzsignatur: 5660
    Absturztyp: 0
    Betriebsystemversion: 6.1.7601.2.1.0.256.48
    Gebietsschema-ID: 1031
    Zusätzliche Absturzsignatur 1: 566041ac2c094c10c2cb43d7c8afcd35
    Zusätzliche Absturzsignatur 2: 65a1
    Zusätzliche Absturzsignatur 3: 65a1a34f059af92c3ac5da784212485c
    Zusätzliche Absturzsignatur 4: 5660
    Zusätzliche Absturzsignatur 5: 566041ac2c094c10c2cb43d7c8afcd35
    Zusätzliche Absturzsignatur 6: 65a1
    Zusätzliche Absturzsignatur 7: 65a1a34f059af92c3ac5da784212485c

    Lesen Sie unsere Datenschutzbestimmungen online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0407

    Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
    C:\Windows\system32\de-DE\erofflps.txt
     
    Thormuin, Jan 4, 2018
    #1
  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    this should be in the release 49 critical issues forum. it's more likely to get attention there. also useful would be the system information that's automatically generated when you make a bug report: type /bug or click the bug icon in the uppe rright next time you're in game. it will generate a bug report and put it on your clipboard ready to paste, and even open your browser to the right bug forum so you don't have to hunt down the right place yourself.
     
    Alley Oop, Jan 5, 2018
    #2
  3. liz_the_wiz

    liz_the_wiz Avatar

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    As @Alley Oop said, it really needs to be listed in the current version - as well as you should post your computer specs, I appreciate you may not be able to get into sota long enough to post a /bug but, if you can fill out where you were trying to log into, if it matters if you were aiming for a PoT a city or novia/hidden vale eg overworld, do you have any errors in your sota log files
     
    liz_the_wiz, Jan 5, 2018
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  4. Thormuin

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    the problem is that sota stop runing message says "Program does not respond " and in the details i can see what i posted before
     
    Thormuin, Jan 5, 2018
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  5. liz_the_wiz

    liz_the_wiz Avatar

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    I get that sota hangs, but, sota has log files.. you havent answered nearly any of my questions.. it hangs osnt dmough for people to help you.

    Amd posting in this archive wont get you the help you need
     
    liz_the_wiz, Jan 6, 2018
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