Hospitallers -- Players Helping Players

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  1. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Hospitaller Meeting Minutes
    ALL ARE WELCOME TO ATTEND!
    19 November 2017, Sunday 11am Central Time

    Discord Text Chat: https://discord.gg/RhXb7qp
    Discord Voice Chat: https://discord.gg/CRz8Bpn


    Main Topics:
    • New Attendees:
      • Johnnyo: New player! Welcome!!
    • Top 5 Questions for presentation during Berek's Weekly Livestream:
      • How to use the agriculture skill: A common set of questions is how to use this skill line mechanics and methods.
      • Multiple Entry points: The player does not have to exit the scene from each exit to "discover" it. Just walking near enough to the exit so it shows on the compass will mark it as discovered.
      • "Going Dark": Portalarium will stop updating the live server and will be concentrating on updating the QA server. The live Server will remain up, just no new software updates.
    • New Player Experiences:
      • Free Trial Test: The next Free Trial: (Nov 22 – Dec 13, 2017)
        Hospitallers should keep an eye out for visitors!!
        Popultation spike ... seeing visitors everywhere.
      • Lots of Visitors in Soltown: - The usual questions are being asked by the Visitors. The most common questions are quest related.
      • Visitors are reporting having the Vermillion Lens Quest in their journal even though they haven't started any of the mainline quests.
      • In Solace Bridge Outskirts Kinsey is to give a report to take to Stanley in Soltown (report is underlined, but clicking on it gets no response, you have to type in "Kinsey" to get the report.)
    • New Tech Suggestions (for Forums, Discord, Game which might assist new players):
      • None this meeting
    • In-Game Support Locations or Concepts or Events:
      • Stryker Sparhawk's happy hour: Every Wednesday at 8pm CT Visit new places in game ...
        RP Event hosted by Stryker Sparhawk
        Otherwise known as "Spend Sparhawk's Gold" - Stryker will open a bar tab at one of a many New Britannian taverns for an hour or so for drinks, stories, news, critique of the arts, dancing, and otherwise unplanned mayhem each Wednesday! Come relax and enjoy the camaraderie of the community and newcomers are most welcome!
        Date/Time: Wednesdays @ 8:00pm to 9:00pm
        https://www.shroudoftheavatar.com/f...ing-for-fall-at-a-novian-pub-near-you.101210/


      • @Rosemourne - Welcome new player party: Next party date/time: TBD

      • A Rose from Sequanna - Services for new and returning players:
        All services are available free of charge. While I only offer starting equipment and tax-free homes to players who don't already have equipment or a home, any Avatar is welcome to take advantage of the recipe teaching and apprenticeship. Simply contact @Rosemourne game or PM me on this forum. The posts below provide more details on the services offered. New Brittania thrives or falls based on the community.

      • * A tax-free row home to live and claim as your own in Shadow's Rest
        * Complementary starting equipment to assist in early adventuring
        * Free recipe teaching, to save coins for the hungry crafter
        * Apprenticeship services for Avatars looking to increase their skills more quickly​

        For more details, check out this thread:
        https://www.shroudoftheavatar.com/f...services-for-new-and-returning-players.77148/
    • Website/Out-of-Game Projects/Events:
      • Portalarium Holiday Party: January 12th @ 5pm In Game, Online and In person, see this thread: https://www.shroudoftheavatar.com/forum/index.php?threads/portalarium-studio-grand-holiday-party-january-12-2018-hosted-by-players.104152/
      • SotA Streamers: Areius is working with Berek to help organize a list of SotA Streamers; this will help new players find SotA streams. Ravalox is working with Berek and Kor to create a way for Streamers to enter info into their website profile which will in turn populate a Streamers Schedule page. Lazarus brought up adding a Twitch URL that lists all "Shroud of the Avatar" tagged streams that are currently live (Ravalox will send details to Berek and Kor).
      • Hospitaller PSAs: We are still collecting ideas and verbiage for 30 second - 60 second Public service announcements (advertising the Sunday meetings, remind players that Hospitallers can assist them in game and in Discord, and tips on game mechanics). Please send any verbiage or ideas to @Ravalox. The ideas will be discussed during meetings, and if the originator does not want to record the audio, @Justyn04 has offered to record them!

      • Quests+: @Elgarion - A player created quest system using in-game triggers Umuri and I are working on. I've already got the prototype design interface built as of this weekend, untested... to become involved, join us in the RPOTA chat room created for the brainstorming discussion. https://discord.gg/s35t675
        We are calling it Quests+ tentatively, though that is likely to change.

      • Next SotA Telethon: The next monthly mini-telethon will be on the 1st of December.
      • Lazarus – Community Calendar: http://www.nbnn.info/calendar.html or Download the NBNN App from your phone's app store.
      • Scar Face – Lots of Tutorial videos: https://www.youtube.com/channel/UCHaJtTffuLWz33z6OBtbhhA
    • Topics for further discussion/action:
      • The following items have been brought up and require further discussion/research. Each of thee items will be brought up as "old business" at each meeting until the topics have been closed.

        These items are being held until we get closer to launch. We review the items periodically to ensure anything actionable is addressed.
      • Meeting date/time: We discussed the possibility of shifting the date and time of the weekly meeting to increase attendance and better serve the global community including a possibility of having separate meetings for each region (centering around 11am regional time EG: Saturday 8pm CT is AUS Sunday 11am and Saturday 5am CT is 11am UK)

        This item is tabled for the moment, but should be re-visited closer to or just post launch.
        (Tabled items will remain in this section)

      • Stream the meeting: Would show the Discord screen with the Hospitaller chat in focus. Possibly also use the Discord video call? Also proposed is to create a Twitch channel and link the archived video in the meeting minutes. Can be hosted by various SotA streamers to get more visibility. Possibly have NBNN and Avatars Radio simulcast the meetings as well.

        More details surrounding the implementation of this idea need to be gathered. If we move forward with streaming the meetings, we would need to be consistent (IE: every meeting should be streamed, requiring sufficient alternates with ability to do the stream) . The idea of having some of the SotA streamers host the stream would bring more visibility to the group as well.

        When streaming, the meeting would begin with a standardized statement of expectations for the participants. (what Hospitallers and the meeting is about, civil discussion etc.) The streams, even if hosted by others should be archived on a Hospitaller Youtube/Twitch channel.

      • Create an in game Hospitaller radio channel: Tie it to the discord channel? (possibly in the future, around launch?)

        There may not be enough content to fill a radio channel (even if the content was looped) at this time.
        A suggestion to Make Public service Announcements (PSA), which would be distributed to the in game radio stations such as WRFB and Avatars Radio (and maybe SotA streamers) was made. These would be one line announcements. Discussion of who should record the PSAs resulted in an agreement that there should be diversity in the the voice s used in the recordings (Hospitallers and Devs).

        Once we have an outline and content, we will approach some of the Devs to possibly participate. suggestions, included items from Scottie, Lum, Lord British and Darkstarr in the form of soundbites from mini-interviews on specific new player related topics. Over the next couple of meetings we will discuss in greater detail content for this. A suggestion was made that we hold a contest for the PSA recordings from players. Player created PSAs would be an important aspect of this campaign.
    Round the Room:

    * @Berek : (tagged in case you'd like to review)
    * @dallas : (tagged in case you'd like to review)
    * @Winfield : (tagged in case you'd like to review)

    * @Grimace2 : Good to be back!
    * Johnnyo : <attended>
    * @Kron Caledon : Yay Meeting!
    * @Lazarus Long : Yay Meeting!
    * @Merrik : Woot Meeting!
    * @Rada Torment : Hurra! (spanish yay) meeting
    * @Ravalox : Yay Meeting!
    * @skeggy Media : Yay Meeting! (in English)
    * @Solazur : Yippee!
    * @Stryker Sparhawk : Eggcellent Meeting!
    * @Temujin2 : Yay Vaping!
     
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  2. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Hospitaller Meeting Minutes
    ALL ARE WELCOME TO ATTEND!
    17 December 2017, Sunday 11am Central Time

    Discord Text Chat: https://discord.gg/RhXb7qp
    Discord Voice Chat: https://discord.gg/CRz8Bpn


    Over the last few months we have added items to the meeting preparing for discussions on what we (Hospitallers) may need to do to prepare for the commercial launch to increase our visibility. Now, with the announcement of the March 27 RC build, we have a more defined time frame with which we have to get ready. So, for this time frame we will be suspending our normal meeting structure as seen in the past minutes.

    The goal for the meetings will be to refine and expand methods to bring visibility to the Hospitallers and what we do. This includes Public Service Announcements (PSAs) both recorded and written as well as adjustments to the SotA website text and (possibly) in game events along with other ideas as discussed during the meetings.

    Of course we will still bring up and post New Player Experiences as reported by the Hospitallers and post them in the minutes. These interactions are helpful fro the Devs as well as other players who may read the minutes.

    A large portion of the meeting will be going around the room for input and status updates. Once the goal of implementing the ideas and methods we discuss are completed, we will revive more of the past (departmental) structure in the meeting and minutes.

    New Player Experiences:
    • COTOs: when we talk about Crowns Of The Obsidians (COTOs) with new players they often ask if they can get them in game (with In Game Gold (IGG)). We should explain how they could get COTOs (via store, from other players in game, or from loot drops). The COTO drop rate in loot still super low, we understand this can/will change with server population (as per @Chris).
    • Trainers: A player asking a trainer in Aerie for the Skeleton Skill got no response from the trainer. This is a skill that can only be obtained from the correct type of master trainer (Death Magic). The lack of response should be submitted as a bug, the trainers should point the player to the correct Master Trainer for any Advanced Technique.

    Open Projects:
    • Public Service Announcements
      • Need verbiage for announcements. (can be up to 30 seconds long)
      • Target of six announcements
      • Topics to include:
        • Where to find a Hospitaller and how to identify
        • Hospitaller meetings on Sunday 11am - all are free to join in
        • How to be a Hospitaller
      • Please send any suggested topics or verbiage to @Ravalox. Ideas and scripts will be discussed at the next meeting in detail.
    • Meeting date/time: We discussed the possibility of shifting the date and time of the weekly meeting to increase attendance and better serve the global community including a possibility of having separate meetings for each region (centering around 11am regional time EG: Saturday 8pm CT is AUS Sunday 11am and Saturday 5am CT is 11am UK)
      • This item is tabled for the moment, but may become relevant after Commercial Launch.
    • Stream the meeting: Would show the Discord screen with the Hospitaller chat in focus. Possibly also use the Discord video call? Also proposed is to create a Twitch channel and link the archived video in the meeting minutes. Can be hosted by various SotA streamers to get more visibility. Possibly have NBNN and Avatars Radio simulcast the meetings as well.

      More details surrounding the implementation of this idea need to be gathered. If we move forward with streaming the meetings, we would need to be consistent (IE: every meeting should be streamed, requiring sufficient alternates with ability to do the stream) . The idea of having some of the SotA streamers host the stream would bring more visibility to the group as well.

      When streaming, the meeting would begin with a standardized statement of expectations for the participants. (what Hospitallers and the meeting is about, civil discussion etc.) The streams, even if hosted by others should be archived on a Hospitaller Youtube/Twitch channel.

    New ideas from this meeting:
    • SotA main website: Possibility of shifting the Hospitallers information currently under resources to a "Hospitallers" menu item on the Community menu with updated information including the forum section for new players
    • Sotahelp website: Sotahelp.org lists links to player support sites. Suggestion to add info pointing players where to find Hospitallers (Discord and Forums) (maybe above the site listing?) - verbiage to be discussed next Sunday.

    Around the room and input from attendees:
    * @Berek : (tagged in case you'd like to review)
    * @dallas : (tagged in case you'd like to review)
    * @Winfield : (tagged in case you'd like to review)

    * @Antrax Artek : <attended>
    * @Elgarion : Will send Twitter posts daily with "did you know" items from the game.
    * @Kron Caledon : 1) seems like a good idea overall. unclear right now what "preparing for launch" may mean specifically for Hospitallers - but i'm sure we'll come up with good ideas. 2) feedback - the new COTO vendors are amazing! esp. including POT deeds on the COTO vendors, which is a great thing for new players, which before now had to jump through hoops to get lot deeds
    * @Lazarus Long : Yay Meeting!
    * @Rada Torment : COTOS : when we talk about cotos to new players they ask if they can get them in game, like igg so we must explain now how they could get cotos (via store or from other players in game)
    the drop rate still super low, maybe could change
    * @Ravalox : <Meeting Chair> I was out sick with Pneumonia for the last three weeks or so; finally recovered and now have a cold. :/ Great to be back!
    * @Saladid : Keep It Simple Stupid (KISS) - Concentrate on Discord and the forums for visibility, otherwise too many avenues to maintain.
    * @Stryker Sparhawk : Maybe a monthly activity for refreshing the links on the Sotahelp site
    * @Temujin2 : A ton of new and returning players in game.
     
  3. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Hospitaller Meeting Minutes
    ALL ARE WELCOME TO ATTEND!
    24 December 2017, Sunday 11am Central Time

    Discord Text Chat: https://discord.gg/RhXb7qp
    Discord Voice Chat: https://discord.gg/CRz8Bpn
    This week and next week's meetings are postponed due to the holidays. We will meet next on January 7th.

    [​IMG]
     
  4. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Just a reminder that this week's Hospitaller meeting is postponed until next Sunday at 11am CT.

    All players who are, or, who want to help new players are welcome (and encouraged) to attend these meetings!

    Join us on January 7th at 11AM CT and find out:

    * What is a Hospitaller?
    * Who can be a Hospitaller?
    * Where do players go to find Hospitallers?
    * Why would being a Hospitaller help the game, not just the new players?
    * When? Sunday at 11am CT !

    * How can I become a Hospitaller?

    All these questions (and more) will be answered next Sunday ...
     
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  5. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Hospitaller Meeting Minutes
    ALL ARE WELCOME TO ATTEND!
    7 January 2018, Sunday 11am Central Time

    Discord Text Chat: https://discord.gg/RhXb7qp
    Discord Voice Chat: https://discord.gg/CRz8Bpn

    Welcome back from the Holidays! We will continue our push to get more visibility to the Hospitaller role and what we do.

    As a reminder, *anyone* can be a Hospitaller! The Hospitallers are not a guild, nor do we recruit for guilds. We offer assistance to any player who has questions in the game, the forums, or in Discord. Any player can wear the Hospitaller title and offer assistance to others.

    We have a weekly meeting on Sundays at 11am, which anyone may attend. whether you are a Hospitaller, want to be one, or have a question you haven't been able to find an answer for.

    With the impending March 27 RC build, we will be suspending our normal meeting structure as seen in the past posts of our meeting minutes.

    The goal for the meetings now will be to refine and expand methods to bring visibility to the Hospitallers and what we do. This includes Public Service Announcements (PSAs) both recorded and written as well as adjustments to the SotA website text and (possibly) in game events along with other ideas as discussed during the meetings.

    Of course we will still bring up and post New Player Experiences as reported by the Hospitallers and post them in the minutes. These interactions are helpful for the Devs as well as other players who may read the minutes.


    New Player Experiences:
    • No specific items this meeting

    Public Service Announcements and Visibility Project:

    • PSA: To get the word out about the Hospitallers and let the community know who and what we are.
      • Need verbiage for announcements. (can be up to 30 seconds long)
      • Target of six announcements
      • Topics to include:
        • Where to find a Hospitaller and how to identify
        • Hospitaller meetings on Sunday 11am - all are free to join in
        • How to be a Hospitaller
      • Please send any suggested topics or verbiage to @Ravalox. Ideas and scripts will be discussed at the next meeting in detail.
    • SotA main website: Possibility of shifting the Hospitallers information currently under resources to a "Hospitallers" menu item on the Community menu with updated information including the forum section for new players
    • Sotahelp website: Sotahelp.org lists links to player support sites. Suggestion to add info pointing players where to find Hospitallers (Discord and Forums) (maybe above the site listing?) - verbiage to be discussed next Sunday.

    New ideas from this meeting:

    • Forum Threads:
      • Start a public thread asking for input and suggestions on Hospitaller PSA announcements.
      • Start a Private thread to collate and refine PSA verbiage. (anyone with input is welcome in this thread)
      • Start a public thread "Who are the Hospitallers?" to bring more visibility to the group.

    Tabled Projects:

    • Meeting date/time: We discussed the possibility of shifting the date and time of the weekly meeting to increase attendance and better serve the global community including a possibility of having separate meetings for each region (centering around 11am regional time EG: Saturday 8pm CT is AUS Sunday 11am and Saturday 5am CT is 11am UK)
      • This item is tabled for the moment, but may become relevant after Commercial Launch.
    • Stream the meeting: Would show the Discord screen with the Hospitaller chat in focus. Possibly also use the Discord video call? Also proposed is to create a Twitch channel and link the archived video in the meeting minutes. Can be hosted by various SotA streamers to get more visibility. Possibly have NBNN and Avatars Radio simulcast the meetings as well.

      More details surrounding the implementation of this idea need to be gathered. If we move forward with streaming the meetings, we would need to be consistent (IE: every meeting should be streamed, requiring sufficient alternates with ability to do the stream) . The idea of having some of the SotA streamers host the stream would bring more visibility to the group as well.

      When streaming, the meeting would begin with a standardized statement of expectations for the participants. (what Hospitallers and the meeting is about, civil discussion etc.) The streams, even if hosted by others should be archived on a Hospitaller Youtube/Twitch channel.


    Around the room and input from attendees:
    * @Berek : (tagged in case you'd like to review)
    * @dallas : (tagged in case you'd like to review)
    * @Winfield : (tagged in case you'd like to review)

    * @Lord-Galiwyn : Noticing very nice changes. Most players don't know what Hospitallers are. Hoping we will be able to realease on scheduled date.
    * @Justyn04 : An old guildie came back to the game after not playing for years, so may have new player type input for next meeting.
    * @Lazarus Long : Yeah Happy new year meeting! Get us copy for PSAs and we'll get them recorded.
    * @Rada Torment : Spent two last weeks playing in low level areas (outskirts most) and found lot new players. In particular we got 2 new trial players in our guild.
    lots of questions about gear (crafting) and the skill system.
    * @Ravalox : Looking forward to the next few months!
    * @skeggy Media : Always good to here from you guys I look forward to more European players as the game goes forward to release.
    * @Stryker Sparhawk : Congratulations on the new year! @Berek, maybe bring Cerus into the Hospitaller loop?
    * @Temujin2 : Lots of new players and lots of questions.
     
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  6. Elgarion

    Elgarion Dev Emeritus Dev Emeritus

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    Sorry out of town so missed meeting. I do have that info there, but I can ensure the discord entry stays up top by creating a hidden sort order :) I’ll be back in a week to make those changes :)
     
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  7. Winfield

    Winfield Legend of the Hearth

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    PSA ideas:
    • What makes a good Hospitaller - do's and don'ts
    • The Hospitaller career - helping others - how to become well known and well networked to resources and many people
    • Some funny or great real stories about being a Hospitaller
    • Maybe we could invent "Ralph" the Hospitaller or some other name, and he be a fun loving fictional cartoonish character, like ImaNewbie cartoons ... where "Ralph" tries to be a good hospitaller, yet perhaps falls short at times ... "I can help you new player ... let's see, go down that road and look for the NPC that is in front of the alchemy table. Go now, be quick!" ... the player departs ... "oh, I think I left something out about a dragon; I always forget that!"
    • I like PSAs between two or three people, like AR did one "We've got to get to PaxLair!" a long time ago that was funny.
    Thanks for the notes! (I worked today so I can have off next Thurs/Fri for the party)
     
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  8. Grimace2

    Grimace2 Avatar

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    Interesting idea about the archetypal hospital. The Humblie-pie the Hospitaller Guy.

    How would this Hospital "Ralph" be used? In PSAs? In example dialogues for new hospitallers to use in chat while helping Avatars?
     
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  9. Grimace2

    Grimace2 Avatar

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  10. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    We may try to recruit bi-lingual folks to be the leadership in those regions. This would fit into the concept that was raised (and is currently tabled on the minutes) to have multiple meetings based on Regions to allow daytime meeting participation on the other side of the world.
    Lets chat about this on Sunday. :)
     
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  11. Jezebel Caerndow

    Jezebel Caerndow Avatar

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    Google translator, I helped a person who asking me something in Russian, once I said I was English speaking he knew enough to say love barrier. I knew then what he wanted and used google translator to help him out.
     
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  12. Rada Torment

    Rada Torment Community Ambassador (ES)

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    I hope so, I have been doing this with all spanish new players I found ingame :)

    @Ravalox what about new few channels for multi-language in Discord? we could add a few new modeators too. We should talk with admins for this and see what we can do, Discord will get lot of new players at launch and multi-language channels would be helpful.
     
    Last edited: Jan 21, 2018
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  13. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Hospitaller Meeting Minutes
    ALL ARE WELCOME TO ATTEND!
    21 January 2018, Sunday 11am Central Time

    Discord Text Chat: https://discord.gg/RhXb7qp
    Discord Voice Chat: https://discord.gg/CRz8Bpn

    As a reminder, *anyone* can be a Hospitaller! The Hospitallers are not a guild, nor do we recruit for guilds. We offer assistance to any player who has questions in the game, the forums, or in Discord. Any player can wear the Hospitaller title and offer assistance to others.

    We have a weekly meeting on Sundays at 11am, which anyone may attend. whether you are a Hospitaller, want to be one, or have a question you haven't been able to find an answer for.

    With the impending March 27 RC build, we will be suspending our normal meeting structure as seen in the past posts of our meeting minutes.

    The goal for the meetings now will be to refine and expand methods to bring visibility to the Hospitallers and what we do. This includes Public Service Announcements (PSAs) both recorded and written as well as adjustments to the SotA website text and (possibly) in game events along with other ideas as discussed during the meetings.

    Of course we will still bring up and post New Player Experiences as reported by the Hospitallers and post them in the minutes. These interactions are helpful for the Devs as well as other players who may read the minutes.


    New Player Experiences:
    • No specific items this meeting

    Public Service Announcements and Visibility Project:

    • PSA: To get the word out about the Hospitallers and let the community know who and what we are.
      • Need verbiage for announcements. (can be up to 30 seconds long)
      • Target of six announcements
      • Topics to include:
        • Where to find a Hospitaller and how to identify
        • Hospitaller meetings on Sunday 11am - all are free to join in
        • How to be a Hospitaller
      • Please send any suggested topics or verbiage to @Ravalox. Ideas and scripts will be discussed at the next meeting in detail.
    • SotA main website: Possibility of shifting the Hospitallers information currently under resources to a "Hospitallers" menu item on the Community menu with updated information including the forum section for new players
    • Sotahelp website: Sotahelp.org lists links to player support sites. Suggestion to add info pointing players where to find Hospitallers (Discord and Forums) (maybe above the site listing?) - verbiage to be discussed next Sunday.

    New items this meeting:
    • Live Stream Hijack:
      • @Ravalox has discussed with @Berek taking over a portion of a weekly Portalarium Livestream (on Fridays @ 4pm CT) to bring visibility to Hospitallers and some tryout some other things... :) More on this in weeks to come.
    • PSA Project:
      • We will contact @Elgarion to make sure we can use content from his twitter and other Hospitaller related posts for the PSA project.

    Outstanding tasks after this meeting:

    • Forum Threads:
      • Start a public thread asking for input and suggestions on Hospitaller PSA announcements.
      • Start a Private thread to collate and refine PSA verbiage. (anyone with input is welcome in this thread)
      • Start a public thread "Who are the Hospitallers?" to bring more visibility to the group.

    Tabled Projects:

    • Meeting date/time: We discussed the possibility of shifting the date and time of the weekly meeting to increase attendance and better serve the global community including a possibility of having separate meetings for each region (centering around 11am regional time EG: Saturday 8pm CT is AUS Sunday 11am and Saturday 5am CT is 11am UK)
      • This item is tabled for the moment, but may become relevant after Commercial Launch.
    • Stream the meeting: Would show the Discord screen with the Hospitaller chat in focus. Possibly also use the Discord video call? Also proposed is to create a Twitch channel and link the archived video in the meeting minutes. Can be hosted by various SotA streamers to get more visibility. Possibly have NBNN and Avatars Radio simulcast the meetings as well.

      More details surrounding the implementation of this idea need to be gathered. If we move forward with streaming the meetings, we would need to be consistent (IE: every meeting should be streamed, requiring sufficient alternates with ability to do the stream) . The idea of having some of the SotA streamers host the stream would bring more visibility to the group as well.

      When streaming, the meeting would begin with a standardized statement of expectations for the participants. (what Hospitallers and the meeting is about, civil discussion etc.) The streams, even if hosted by others should be archived on a Hospitaller Youtube/Twitch channel.


    Around the room and input from attendees:
    @Berek - (Tagged for review)
    @dallas - (Tagged for review)
    @Winfield - (Tagged for review)
    @Kron Caledon - Yay Meeting!
    @Lazarus Long - Yay Meeting! Great Ideas, need to touch base with @Elgarion for permission to use his PSA fodder.
    @Lightiger8 - This is awesome, Hospitallers are something we need for the game's success.
    @Merrik - Woohoo Meeting!
    @Rada Torment - good meeting!
    @Ravalox - Making progress!
     
    Last edited: Jan 28, 2018
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  14. Elgarion

    Elgarion Dev Emeritus Dev Emeritus

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    Please do! I believe @Justyn04 might be doing something with them soon for radio, but please make any use of them that you can. And be sure to correct my grammar on occassion. I write these each night while in my neighborhood pub. The tweet quality degrades with each beer haha!
     
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  15. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Hospitaller Meeting Minutes
    ALL ARE WELCOME TO ATTEND!
    28 January 2018, Sunday 11am Central Time

    Discord Text Chat: https://discord.gg/RhXb7qp
    Discord Voice Chat: https://discord.gg/CRz8Bpn

    As a reminder, *anyone* can be a Hospitaller! The Hospitallers are not a guild, nor do we recruit for guilds. We offer assistance to any player who has questions in the game, the forums, or in Discord. Any player can wear the Hospitaller title and offer assistance to others.

    We have a weekly meeting on Sundays at 11am, which anyone may attend. whether you are a Hospitaller, want to be one, or have a question you haven't been able to find an answer for.

    With the impending March 27 RC build, we will be suspending our normal meeting structure as seen in the past posts of our meeting minutes.

    The goal for the meetings now will be to refine and expand methods to bring visibility to the Hospitallers and what we do. This includes Public Service Announcements (PSAs) both recorded and written as well as adjustments to the SotA website text and (possibly) in game events along with other ideas as discussed during the meetings.

    Of course we will still bring up and post New Player Experiences as reported by the Hospitallers and post them in the minutes. These interactions are helpful for the Devs as well as other players who may read the minutes.


    New Player Experiences:
    • No specific items this meeting

    Public Service Announcements and Visibility Project:

    • PSA: To get the word out about the Hospitallers and let the community know who and what we are.
      • Need verbiage for announcements. (can be up to 30 seconds long)
      • Target of six announcements
      • Topics to include:
        • Where to find a Hospitaller and how to identify
        • Hospitaller meetings on Sunday 11am - all are free to join in
        • How to be a Hospitaller
      • Please send any suggested topics or verbiage to @Ravalox. Ideas and scripts will be discussed at the next meeting in detail.
    • SotA main website: Possibility of shifting the Hospitallers information currently under resources to a "Hospitallers" menu item on the Community menu with updated information including the forum section for new players
    • Sotahelp website: Sotahelp.org lists links to player support sites. Suggestion to add info pointing players where to find Hospitallers (Discord and Forums) (maybe above the site listing?) - verbiage to be discussed next Sunday.

    New items this meeting:
    • Short Meeting:
      • Short meeting today. Hope to have a good conversation about what topics we can line up for our proposed hijacked community livestream next Sunday.
    • Live Stream Hijack:
      • @Ravalox has discussed with @Berek taking over a portion of a weekly Portalarium Livestream (on Fridays @ 4pm CT) to bring visibility to Hospitallers and some tryout some other things... :) More on this in weeks to come.
    • PSA Project:
      • @Justyn04 has recorded 24 "Did you knows" and 3 Hospitaller commercials; @Wolftam is editing them and the non radio station specific recordings will be sent over to @Ravalox when complete.

    Outstanding tasks after this meeting:

    • Forum Threads:
      • Start a public thread "Who are the Hospitallers?" to bring more visibility to the group.

    Tabled Projects:

    • Meeting date/time: We discussed the possibility of shifting the date and time of the weekly meeting to increase attendance and better serve the global community including a possibility of having separate meetings for each region (centering around 11am regional time EG: Saturday 8pm CT is AUS Sunday 11am and Saturday 5am CT is 11am UK)
      • This item is tabled for the moment, but may become relevant after Commercial Launch.
    • Stream the meeting: Would show the Discord screen with the Hospitaller chat in focus. Possibly also use the Discord video call? Also proposed is to create a Twitch channel and link the archived video in the meeting minutes. Can be hosted by various SotA streamers to get more visibility. Possibly have NBNN and Avatars Radio simulcast the meetings as well.

      More details surrounding the implementation of this idea need to be gathered. If we move forward with streaming the meetings, we would need to be consistent (IE: every meeting should be streamed, requiring sufficient alternates with ability to do the stream) . The idea of having some of the SotA streamers host the stream would bring more visibility to the group as well.

      When streaming, the meeting would begin with a standardized statement of expectations for the participants. (what Hospitallers and the meeting is about, civil discussion etc.) The streams, even if hosted by others should be archived on a Hospitaller Youtube/Twitch channel.


    Around the room and input from attendees:
    @Berek - <attended>
    @Cerus - Community Manager for Eastern Regions
    @dallas - (Tagged for review)
    @Winfield - (Tagged for review)
    @Brazen Spirituality - Long time no see! Feeling better now.
    @Justyn04 Having a great time going back and watching @macnlos (Elaina Strongbow)'s tutorial videos; great for new players!
    @Lazarus Long - Yay Meeting!
    @Merrik - Woohoo Meeting!
    @Rada Torment - yay meeting! with any accent you love :stuck_out_tongue:
    @Ravalox - Looking to test the ransom system this week with @Merrik
    @Stryker Sparhawk - I'm back! Lots of people checking out Yew
    @Temujin2 - Running into a bunch of new players. Went through love and truth with no real issues, but when doing Courage have all sorts of issues. Writing them all down. Yeah Meeting!
     
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  16. Elgarion

    Elgarion Dev Emeritus Dev Emeritus

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    SotAHelp.org links have been reviewed to ensure they're all working and still safe. Added about 5 or 6 new links as well that I discovered on the resources page. Noticed Avatarsradio.info is down, but I'm guessing its just temp down. Leaving it on the list assuming it'll be back up when their host gets back into service.

    Also, added colored ! next to official items.
     
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  17. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Hospitaller Meeting Minutes
    ALL ARE WELCOME TO ATTEND!
    04 February 2018, Sunday 11am Central Time

    Discord Text Chat: https://discord.gg/RhXb7qp
    Discord Voice Chat: https://discord.gg/CRz8Bpn

    As a reminder, *anyone* can be a Hospitaller! The Hospitallers are not a guild, nor do we recruit for guilds. We offer assistance to any player who has questions in the game, the forums, or in Discord. Any player can wear the Hospitaller title and offer assistance to others.

    We have a weekly meeting on Sundays at 11am, which anyone may attend. whether you are a Hospitaller, want to be one, or have a question you haven't been able to find an answer for.

    With the impending March 27 RC build, we will be suspending our normal meeting structure as seen in the past posts of our meeting minutes.

    The goal for the meetings now will be to refine and expand methods to bring visibility to the Hospitallers and what we do. This includes Public Service Announcements (PSAs) both recorded and written as well as adjustments to the SotA website text and (possibly) in game events along with other ideas as discussed during the meetings.

    Of course we will still bring up and post New Player Experiences as reported by the Hospitallers and post them in the minutes. These interactions are helpful for the Devs as well as other players who may read the minutes.


    New Player Experiences:
    • No specific items this meeting

    Public Service Announcements and Visibility Project:

    • PSA: To get the word out about the Hospitallers and let the community know who and what we are.
      • Need verbiage for announcements. (can be up to 30 seconds long)
      • Target of six announcements
      • Topics to include:
        • Where to find a Hospitaller and how to identify
        • Hospitaller meetings on Sunday 11am - all are free to join in
        • How to be a Hospitaller
      • Please send any suggested topics or verbiage to @Ravalox. Ideas and scripts will be discussed at the next meeting in detail.
    • SotA main website: Possibility of shifting the Hospitallers information currently under resources to a "Hospitallers" menu item on the Community menu with updated information including the forum section for new players

    New items this meeting:
    • Audio/verbiage for PSAs:
      • Obtaining the audio/verbiage of the PSA and related Hospitaller recordings from @Justyn04 / @Lazarus Long is still pending. Advised we do not need to have their station tag removed, as this can be done easily by @Ravalox.
    • Live Stream Hijack:
      • @Ravalox has discussed with @Berek taking over a portion of a weekly Portalarium Livestream (on Fridays @ 4pm CT) to bring visibility to Hospitallers and some tryout some other things... Currently planning for about 30 minutes of community based content (have no issues going for the full hour if we have quality topics and content) allotting about 15 minutes for "An Introduction to Hospitallers (Who, How and Where)", including a live in game walk through tutorial.

        Looking for more topics to use during the livestream that new players may find useful.

        When? As discussed today, we are thinking the best time to do this would be after Release, targeting mid April. If this is successful, we might want to propose quarterly or monthly community "hi-jacking" of the Port weekly livestream.
    • PSA Project:
      • @Justyn04 has recorded 24 "Did you knows" and 3 Hospitaller commercials; @Wolftam is editing them and the non radio station specific recordings will be sent over to @Ravalox when complete.

    Outstanding tasks after this meeting:

    • Forum Threads:
      • Start a public thread "Who are the Hospitallers?" to bring more visibility to the group.

    Tabled Projects:

    • Meeting date/time: We discussed the possibility of shifting the date and time of the weekly meeting to increase attendance and better serve the global community including a possibility of having separate meetings for each region (centering around 11am regional time EG: Saturday 8pm CT is AUS Sunday 11am and Saturday 5am CT is 11am UK)
      • This item is tabled for the moment, but may become relevant after Commercial Launch.
    • Stream the meeting: Would show the Discord screen with the Hospitaller chat in focus. Possibly also use the Discord video call? Also proposed is to create a Twitch channel and link the archived video in the meeting minutes. Can be hosted by various SotA streamers to get more visibility. Possibly have NBNN and Avatars Radio simulcast the meetings as well.

      More details surrounding the implementation of this idea need to be gathered. If we move forward with streaming the meetings, we would need to be consistent (IE: every meeting should be streamed, requiring sufficient alternates with ability to do the stream) . The idea of having some of the SotA streamers host the stream would bring more visibility to the group as well.

      When streaming, the meeting would begin with a standardized statement of expectations for the participants. (what Hospitallers and the meeting is about, civil discussion etc.) The streams, even if hosted by others should be archived on a Hospitaller Youtube/Twitch channel.


    Around the room and input from attendees:
    @Berek - (Tagged for review)
    @Cerus - (Tagged for review)
    @dallas - (Tagged for review)
    @Winfield - (Tagged for review)
    @Kron Caledon - yowsers meeting :smiley:
    @Lazarus Long - Yay Superbowl!
    @Merrik - Woohoo Meeting!
    @Rada Torment - like always great meeting
    @Ravalox - Looking to test the ransom system this week with @Merrik (again) :p
    @Stryker Sparhawk - Excellent meeting!
     
  18. Spoon

    Spoon Avatar

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    Suggested topics for next meeting:
    • I want to give stuff to newcomers/hospitallers, how do I do that?
      From here click me I'm a link
      Where does one Deposit/Withdraw items for newcomers/hospitallers? (ie where are the location of chests etc)
      Where Spoon's suggestion is that we should have a separate topic in the forum where we update the OP with a list of Public Chests and Deposit Boxes where people who want to help newcomers/hospitallers can drop of things (like the potions nowadays). I can start and maintain such a post in the official forums, but want to have the mandate from a Hospitaller meeting to do it under the Hospitaller tagline. Or if someone has a better idea on how to organise this, like through SOTAHELP or something?
    • Hospitaller friends
      Same as above, I want to start a forum topic where anyone who are OK with newcomers friending them and asking questions etc, can sign up with their avatar names.
      That way a newcomer can simply go there add the list of names and see who is online to ask some questions.
      I'm thinking that I will "reset" the list every 1-2 months or so to keep it current and when I do send out a reminder to posters who was on the last one to sign up again etc.
      But here again I'm looking for mandate or better suggestions.
    • Spoon's "Welcome Outlander" lot in Soltown.
      So I have had a lot in Soltown aimed at newcomer welcome since before persistence. Since I will now do some review/polish work on that before release I would love to get feedback from other Hospitallers on what to keep and what to change etc.
      Also if anyone wants to get added to the lot for hospitaller work so that you can more easily showcase the game, then let me know through Novial Postal Service and I will add you next time I'm by. As well if you think you need something there like specific deco or objects etc feel free to add your input.
      Same thing if anyone wants to help out with the vendors there - they need more newcomer/beginner friendly stuff at low prices.
     
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  19. Elgarion

    Elgarion Dev Emeritus Dev Emeritus

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    Neat idea with advertising places to get free or discounted items. If you guys get a resource built (a site? a forum thread?), let me know. I'll definitely add it to the list of resources at SotAHelp.org.
    Same, if you guys start maintaining a list like this, let me know, I'll link it on SotAHelp.
    I'd love to see folks in those starter towns, who are virtuous, to expend energy, place signage, advertisements etc., to do their best to teach new players about common pricing for the materials they harvest, ESPECIALLY the true value of COTO's. Perhaps linking them to the Marketplace forum to give them a way to research prices on their own. It's sad to see some people, some who even purport to be new player helpers, after closely examining their vendors in new towns, really are just exploiting the new players by offering unreasonable prices to purchase new player resources and COTO's. Anything to help counteract their pathetic behavior, the better, I say ;)

    I'm wondering if all 3 of these topics could be tracked on the same thread/listing. As always, if it looks to be a helpful, safe resource, I'll do my best to link it at SotAHelp. I review those links once per month (during the telethons), so folks can let me know if I've missed something. I have 4-5 more links I'll be adding March 2nd, such as SotADeck.com.
     
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  20. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Hospitaller Meeting Minutes
    ALL ARE WELCOME TO ATTEND!
    18 February 2018, Sunday 11am Central Time

    Discord Text Chat: https://discord.gg/RhXb7qp
    Discord Voice Chat: https://discord.gg/CRz8Bpn

    (Note: These minutes were posted a week late because @Ravalox had RL issues that prevented a timely posting.)


    As a reminder, *anyone* can be a Hospitaller! The Hospitallers (pronounced hos pit ell er) are not a guild, nor do we recruit for guilds. We offer assistance to any player who has questions in the game, the forums, or in Discord. Any player can wear the Hospitaller title and offer assistance to others.

    Anyone who participates as a Hospitaller is to be doing so for the benefit of players and not for themselves; meaning Hospitallers will not use their title to recruit for their guild or for in game/RMT financial benefit. Anyone who creates, participates, or is involved in Hospitaller related projects as a result of these meetings understands the results will be available for all Hospitallers to use related to the New Player Experience.

    This post is a summary of the discussions held during the weekly meeting we hold on Sundays at 11am, which anyone may attend. Whether you are a Hospitaller, want to be one, or have a question you haven't been able to find an answer for, all are welcome.

    With the impending March 27 RC build, we will be suspending our normal meeting structure as seen in the past posts of our meeting minutes.

    The goal for the meetings now will be to refine and expand methods to bring visibility to the Hospitallers and what we do. This includes Public Service Announcements (PSAs) both recorded and written as well as adjustments to the SotA website text and (possibly) in game events along with other ideas as discussed during the meetings.

    Of course we will still bring up and post New Player Experiences as reported by the Hospitallers and post them in the minutes. These interactions are helpful for the Devs as well as other players who may read them.


    New Player Experiences:
    • Jack Of Diamonds Air Ship: This is a black market and safe haven for those Outlanders who do not follow the virtues to congregate and fence stolen items. Known access points are the Aerie or Brittany Alleys Docks. @Merrik found that Outlanders who do not meet the criteria for entry can teleport to him while he is on the ship (he "smuggled them in"). This in itself, is not an issue; but the guards and other NPCs on board do not react in a negative manner towards those who are more lawful. Since Merrik's negative standing impacts his interactions with NPCs throughout Novia, he expected that NPCs in a location where he was a touted as a hero would then treat Outlanders on the opposite side of the spectrum with disdain. (a white shrouded player is being saluted in a thieves den)
    • Visitors can choose path but can't change path: @Merrik said that "With Release 50, Free Trial users can now choose any of the three paths (Truth, Love, or Courage) to start; but after selection, their path is locked to that one single path." Hospitallers need to make sure they know about this when visitors ask about changing paths ... Everyone should keep up to date!!!
    • New Player Mining Locations: @Merrik said that new players have been asking where to go to mine and fight where they have a chance at surviving. There are four new player friendly mines in the game; @Merrik will compile a chart to assist Hospitallers in advising new players of where to go for what types of ore etc. We will re-visit this next week.

    Public Service Announcements and Visibility Project:

    • SotA main website: Possibility of shifting the Hospitallers information currently under resources to a "Hospitallers" menu item on the Community menu with updated information including the forum section for new players.
    • Audio/verbiage for PSAs: @Ravalox will work to finalize generic audio for Hospitaller use.
    • Live Stream Hijack:
      • No new info this meeting.
      • @Ravalox has discussed with @Berek taking over a portion of a weekly Portalarium Livestream (on Fridays @ 4pm CT) to bring visibility to Hospitallers and some tryout some other things... Currently planning for about 30 minutes of community based content (have no issues going for the full hour if we have quality topics and content) allotting about 15 minutes for "An Introduction to Hospitallers (Who, How and Where)", including a live in game walk through tutorial.

        Looking for more topics to use during the livestream that new players may find useful.

        When? As discussed, we are thinking the best time to do this would be after Release, targeting mid April. If this is successful, we might want to propose quarterly or monthly community "hi-jacking" of the Port weekly livestream.

    New items this meeting:
    • None this meeting

    Outstanding tasks after this meeting:

    • Forum Threads:
      • Start a public thread "Who are the Hospitallers?" to bring more visibility to the group.

    Tabled Projects:

    • Meeting date/time: We discussed the possibility of shifting the date and time of the weekly meeting to increase attendance and better serve the global community including a possibility of having separate meetings for each region (centering around 11am regional time EG: Saturday 8pm CT is AUS Sunday 11am and Saturday 5am CT is 11am UK)
      • This item is tabled for the moment, but may become relevant after Commercial Launch.
    • Stream the meeting: Would show the Discord screen with the Hospitaller chat in focus. Possibly also use the Discord video call? Also proposed is to create a Twitch channel and link the archived video in the meeting minutes. Can be hosted by various SotA streamers to get more visibility. Possibly have NBNN and Avatars Radio simulcast the meetings as well.

      More details surrounding the implementation of this idea need to be gathered. If we move forward with streaming the meetings, we would need to be consistent (IE: every meeting should be streamed, requiring sufficient alternates with ability to do the stream) . The idea of having some of the SotA streamers host the stream would bring more visibility to the group as well.

      When streaming, the meeting would begin with a standardized statement of expectations for the participants. (what Hospitallers and the meeting is about, civil discussion etc.) The streams, even if hosted by others should be archived on a Hospitaller Youtube/Twitch channel.


    Around the room and input from attendees:
    @Berek - (Tagged for review)
    @Cerus - (Tagged for review)
    @dallas - (Tagged for review)
    @Winfield - (Tagged for review)
    @Elgarion - great meeting :smiley:
    @Merrik - Yay Meeting!
    @Rada Torment - great meeting
    @Ravalox - Good meeting, great info!
     
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