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[Info needed] House Decoration Log Empty

Discussion in 'Items & Inventory' started by Amber Raine, Jun 7, 2018.

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  1. Amber Raine

    Amber Raine Community Ambassador (FR)

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    After a period of being away from game my friend brought me over to his lot as he screamed "Everything is missing".. I told him to check the logs... He responded with "there is nothing here, the log is empty".

    Checking the deco log file myself it is indeed empty. Nothing is showing.

    I put something into the house, that showed up.
    I took something away, that showed up.

    But nothing prior to 5 minutes ago is showing up.

    Is there a way to get back logs or is this working as intended that we should not be seeing activity that happened in the past?

    We are trying to figure out where his stuff went.
     
  2. Lexie

    Lexie Bear Queen Emeritus

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    What is he missing, and what is the /bug information when that command is used at the house? I'm sorry I'll need more specifics to review.
    If his stuff is still gone we may have to go through support@portalarium.com I would get him to report through that email with what is missing. Also get him to check the local bank first please.
    @Amber Raine
     
  3. Amber Raine

    Amber Raine Community Ambassador (FR)

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    There was no "command" used, there was the log that is in every persons house. The deco log is empty. Things were placed previously, things were removed and nothing remained in the deco log.

    We had placed items Thursday and removed them and they entered the deco log, but go back today, it is empty.

    This 1) seemed like a bug to me so thought I would bring it here..

    Nothing was in the bank and the building was still standing but the items were not there. Again, no record in the deco log as to where they disappeared to so figured best post here.

    Thank you Lexie, quandary escalated forward :)
     
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