[Info Needed]Unable to load scenes on beautiful video setting - hangs 98 or 99%

I play exclusively in Beautiful video setting, and had been remarking to people how few issues I have had with crashing lately...

These are the only cases where I have hung, I have been able to enter quite a lot of scenes, including Central Brit and Blood Bay on beautiful settings.

1/28/2017 - Beautiful settings - hung loading at 99% while attempt to enter Verdantis shardfall 2x (Friends mode)

Entering from the overland: loading screen stuck at 99% with spinning Windows wheel, had to terminate game after waiting quite a long time.

Upon attempt to log in again, the game said I was in Verdantis, click resume, loading screen stuck at 99% with spinning Windows wheel, had to terminate game after waiting quite a long time.

I changed video options to fastest and was able to resume in Verdantis Shardfall.


1/30/2017 build 547 - Beautiful settings - hung loading at 98% while attempt to enter Owls Head (Friends mode)

Entering from the overland: loading screen stuck at 98% with spinning Windows wheel, had to terminate game after waiting quite a long time.

I changed video options to fastest, upon attempt to log in again, the game said I was in Owls Head and I was able to resume.

OS: Windows 10 (10.0.0) 64bit
CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8) System RAM: 32706
GPU: NVIDIA GeForce GTX 780 Ti GPU RAM: 3038
SotA.EarlyAccess.Win.64.547.Date.01.29.17

 

I can attest to the Owl's Head occurrence. When I checked my Output_Log.TXT file, I found that I'd made it into Owl's Head and the program hung at "Hiding the Loading Screen" or similar statement. I've been sending those Output_Log.TXT files to the rromero e-mail address whenever it happens.

 

How regular of an occurrence is this? 100% repeatable on your machines? We are automatically collecting crash logs, but reports of hanging loading into scenes have been remarkably rare.

 

It does not happen every time I go into Owl's Head. It started with R37. I've had one occurrence with R38. I sent the e-mail Saturday night.

Speaking of crashes, I had a real game crash yesterday morning. This is the first real crash in months. Do you want the crash info sent to the rromero e-mail address?

 

That information is collected automatically now. You'll notice that the Crash dump folders don't take snapshots of the log files anymore. : /

 

3 Crashes in as many days is fairly regular, after weeks/months without a crash. On the other hand, as mentioned in OP, I always play in beautiful, so most of the time entering scenes works. The OP lists the times it did hang, listed below are times it did not hang, with "fastest" video options highlighted in green. As you can see, Owls Head appears on the list below as successfully loaded more than once (in Beautiful mode).

[1/26/2017 8:29:23 AM] Entering Kingsport from Central Brittany
[1/26/2017 8:30:40 AM] Entering Hidden Vale from Kingsport
[1/26/2017 8:31:37 AM] Entering Owl's Head from Hidden Vale
[1/26/2017 8:34:36 AM] Entering Hidden Vale from Owl's Head
[1/26/2017 8:35:44 AM] Entering Novia from Hidden Vale
[1/26/2017 8:36:08 AM] Entering Central Brittany from Novia
[1/26/2017 3:44:27 PM] Entering Novia from Central Brittany
[1/26/2017 3:46:17 PM] Entering Blood Bay from Novia
[1/26/2017 3:53:12 PM] Entering Novia from Blood Bay
[1/26/2017 3:54:43 PM] Entering Hidden Vale from Novia
[1/26/2017 3:55:42 PM] Entering Deep Ravenswood from Hidden Vale
[1/27/2017 4:28:49 PM] Entering Brittany Wharfs from Novia
[1/27/2017 4:29:55 PM] Entering Novia from Brittany Wharfs
[1/27/2017 4:30:36 PM] Entering Central Brittany from Novia
[1/27/2017 5:00:59 PM] Entering Novia from Central Brittany
[1/27/2017 5:11:59 PM] Entering Nightshade Pass from Novia
[1/27/2017 5:33:06 PM] Entering Novia from Nightshade Pass
[1/27/2017 5:40:47 PM] Entering PaxLair from Novia
[1/27/2017 5:46:36 PM] Entering Novia from PaxLair
[1/27/2017 5:48:30 PM] Entering Nightshade Pass from Novia
[1/27/2017 7:55:29 PM] Entering Novia from Nightshade Pass
[1/27/2017 7:57:32 PM] Entering Hidden Vale from Novia
[1/27/2017 7:58:20 PM] Entering Owl's Head from Hidden Vale
[1/27/2017 8:07:18 PM] Entering Hidden Vale from Owl's Head
[1/27/2017 8:08:30 PM] Entering Novia from Hidden Vale
[1/27/2017 8:09:33 PM] Entering Central Brittany from Novia
[1/27/2017 8:24:29 PM] Entering Novia from Central Brittany
[1/27/2017 8:28:26 PM] Entering Plains Road Encounter from Novia
[1/27/2017 8:28:55 PM] Entering Novia from Plains Road Encounter
[1/27/2017 8:30:18 PM] Entering Plains Road Encounter from Novia
[1/27/2017 8:30:48 PM] Entering Novia from Plains Road Encounter
[1/27/2017 8:31:34 PM] Entering Eastreach Gap from Novia
[1/27/2017 8:33:11 PM] Entering Novia from Eastreach Gap
[1/27/2017 8:36:37 PM] Entering Solania from Novia
[1/27/2017 8:45:02 PM] Entering Solania Catacombs from Solania
[1/28/2017 7:48:46 AM] Entering Eastreach Gap from Novia
[1/28/2017 8:32:58 AM] Entering Novia from Eastreach Gap
[1/28/2017 8:34:15 AM] Entering Forest Road Encounter from Novia
[1/28/2017 8:35:00 AM] Entering Novia from Forest Road Encounter
[1/28/2017 9:48:03 AM] Entering Nightshade Pass from Novia
[1/28/2017 10:23:04 AM] Entering Westend from Nightshade Pass
[1/28/2017 10:24:26 AM] Entering Novia from Westend
[1/28/2017 10:26:06 AM] Entering Verdantis Shardfall from Novia
[1/28/2017 12:21:35 PM] Entering Novia from Verdantis Shardfall
[1/28/2017 12:26:13 PM] Entering Central Brittany from Novia
[1/28/2017 12:34:12 PM] Entering Novia from Central Brittany
[1/28/2017 12:35:45 PM] Entering Blood Bay from Novia
[1/29/2017 9:06:40 AM] Entering Plains Encounter from Novia
[1/29/2017 9:08:38 AM] Entering Novia from Plains Encounter
[1/29/2017 9:10:35 AM] Entering Vauban Pass from Novia
[1/29/2017 2:44:31 PM] Entering Westend from Novia
[1/30/2017 12:57:02 PM] Entering Hidden Vale from Novia
[1/30/2017 12:57:56 PM] Entering Owl's Head from Hidden Vale
[1/30/2017 1:10:28 PM] Entering Hidden Vale from Owl's Head
[1/30/2017 1:10:52 PM] Entering Owl's Head from Hidden Vale
[1/30/2017 1:21:54 PM] Entering Hidden Vale from Owl's Head
[1/30/2017 1:24:01 PM] Entering Kingsport from Hidden Vale
[1/30/2017 1:25:24 PM] Entering Central Brittany from Kingsport

 

Unable to reproduce after complete reinstall on 1/30

 

Give it time.

I had it happen a couple of nights ago. Maybe Sunday night. Then again just now. The tail end of the output log is:

Spoiler

Code:

7:56:40 PM: Level and prefabs load completed. loopCounter:0
7:56:40 PM: Scenario init completed. Scenario:
Checksum for OwlsHead: 2809391129
PhotonNetwork: StatusChange Disconnect, State=DisconnectingFromMasterserver
Network storage reset
NetworkingPeer: Connecting to "208.81.240.51:5056"
PhotonNetwork: StatusChange Connect, State=ConnectingToGameserver
PhotonNetwork: StatusChange EncryptionEstablished, State=ConnectedToGameserver
OpAuthenticate: Requesting authentication on game server for UserId=52fe8ce738ca220ce4488f96
PhotonNetwork: StatusChange QueueOutgoingAcksWarning, State=Joined
NetworkPerformance: QueueOutgoingAcksWarning, Incoming=108,Outgoing=0,MaxIncoming=1,fps=61.0,NumPlayers=14,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

PhotonNetwork: StatusChange QueueIncomingReliableWarning, State=Joined
NetworkPerformance: QueueIncomingReliableWarning, Incoming=300,Outgoing=0,MaxIncoming=1,fps=61.0,NumPlayers=14,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

PhotonNetwork: StatusChange QueueOutgoingAcksWarning, State=Joined
NetworkPerformance: QueueOutgoingAcksWarning, Incoming=336,Outgoing=0,MaxIncoming=1,fps=61.0,NumPlayers=14,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

PhotonNetwork: StatusChange QueueIncomingReliableWarning, State=Joined
NetworkPerformance: QueueIncomingReliableWarning, Incoming=329,Outgoing=0,MaxIncoming=1,fps=61.0,NumPlayers=14,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

PhotonNetwork: StatusChange QueueOutgoingAcksWarning, State=Joined
NetworkPerformance: QueueOutgoingAcksWarning, Incoming=297,Outgoing=0,MaxIncoming=1,fps=61.0,NumPlayers=14,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

7:56:48 PM: Equipping Avatars...
SceneServer: OnStatusChanged:Connect
SceneServer: OnStatusChanged:EncryptionEstablished
Starting Initializing Plots
IncomingUnreliable: PlayerRcv=37, NpcRcv=22, Lost=0, NumPlayers=14, Master=False, Scene="OwlsHead"
Spawning local player at (109.52, 63.713, -232.768) using spawner PlayerSpawnLocation_Bridge. SnapToGround:True
Local player equipment load time: 00 secs
7:56:54 PM: Equipment load complete. Loop Counter:63
QueuedOutgoingCommands: 0
7:56:55 PM: Hiding Loading Screen...
TimeToLoadLevel, SceneName=OwlsHead, TimeToAvatar=18.6, TimeToFadeIn=26.4, PrefabLoadTime=2.2, ResourceLoadTime=3.8, AvatarLoadTime=6.0, SystemMemory=32689

I was watching the loading screen. The SotA Build line was the last thing to change on the screen-- it popped up near, or at, the 98% mark. I tried to grab a screen shot, but not even the Print Screen key captured anything.

This is not a crash. I can send the output log to the rromero address, if need be.

System Specs:

SotA Build 554 for this one.
OS: Windows 10 (10.0.0) 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32689
GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8144 ---- GeForce Drivers 376.33


EDIT: There is no consistency or repeatable capability for me. It has happened to me as I logged into the Hidden Vale next to Kingsport, then headed to Owl's Head. It has happened to me when I've been in game for two or three hours. It does not happen every time I try to enter Owl's Head, either.

 

And another instance... This time, I logged into the Hidden Vale by the King's Highway and went straight to Owl's Head. The last bit of the output_log is:

Spoiler

Code:

Unloading 6957 unused Assets to reduce memory usage. Loaded Objects now: 247012.
Total: 223.425781 ms (FindLiveObjects: 10.636256 ms CreateObjectMapping: 13.887352 ms MarkObjects: 183.831131 ms  DeleteObjects: 15.071032 ms)

8:16:11 PM: Level and prefabs load completed. loopCounter:0
8:16:11 PM: Scenario init completed. Scenario:
Checksum for OwlsHead: 2809391129
PhotonNetwork: StatusChange Disconnect, State=DisconnectingFromMasterserver
Network storage reset
NetworkingPeer: Connecting to "208.81.240.51:5056"
PhotonNetwork: StatusChange Connect, State=ConnectingToGameserver
PhotonNetwork: StatusChange EncryptionEstablished, State=ConnectedToGameserver
OpAuthenticate: Requesting authentication on game server for UserId=52fe8ce738ca220ce4488f96
PhotonNetwork: StatusChange QueueOutgoingAcksWarning, State=Joined
NetworkPerformance: QueueOutgoingAcksWarning, Incoming=237,Outgoing=0,MaxIncoming=1,fps=60.3,NumPlayers=17,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

PhotonNetwork: StatusChange QueueIncomingReliableWarning, State=Joined
NetworkPerformance: QueueIncomingReliableWarning, Incoming=300,Outgoing=0,MaxIncoming=1,fps=60.3,NumPlayers=17,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

PhotonNetwork: StatusChange QueueOutgoingAcksWarning, State=Joined
NetworkPerformance: QueueOutgoingAcksWarning, Incoming=370,Outgoing=0,MaxIncoming=1,fps=60.3,NumPlayers=17,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

PhotonNetwork: StatusChange QueueOutgoingAcksWarning, State=Joined
NetworkPerformance: QueueOutgoingAcksWarning, Incoming=342,Outgoing=0,MaxIncoming=1,fps=60.3,NumPlayers=17,SceneId=OwlsHead,Room=a1b15c5d-c12d-42fe-9059-9e2e10f4b47c
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

8:16:19 PM: Equipping Avatars...
SceneServer: OnStatusChanged:Connect
SceneServer: OnStatusChanged:EncryptionEstablished
Starting Initializing Plots
Spawning local player at (107.772, 63.686, -231.861) using spawner PlayerSpawnLocation_Bridge. SnapToGround:True
Local player equipment load time: 00 secs
8:16:25 PM: Equipment load complete. Loop Counter:55
QueuedOutgoingCommands: 1
8:16:27 PM: Hiding Loading Screen...
TimeToLoadLevel, SceneName=OwlsHead, TimeToAvatar=19.0, TimeToFadeIn=26.7, PrefabLoadTime=2.7, ResourceLoadTime=3.8, AvatarLoadTime=6.3, SystemMemory=32689