[Known] Client keeps running in the background after quitting

06/29/2017 16:45
Title:
Reproduction Rate:
Blocker?
Details: After quitting (waiting 20 seconds to quit or not) the client UI closes, but the process is still running in the background. I have to force quit the process to get it to die.
Steps to Reproduce: Launch from non-steam launcher, login, play, quit.
User Specs:
OS: Mac OS X 10.12.5
CPU: Intel(R) Core(TM) i7-6920HQ CPU @ 2.90GHz (8) System RAM: 16384
GPU: AMD Radeon Pro 460 OpenGL Engine GPU RAM: 4096
SotA.EarlyAccess.LIVE.OSX.64.616.Date.06.28.17
Area: POT_forest_metropolis_02_template/Crossroads
Area Display Name: Crossroads
Loc: (75.9, 36.0, -273.3)

 

Also happening to me last about 50% of the time last release and 100% of the time this release. I am on Mac also, but a different version of OS X.

OS: Mac OS X 10.11.6
CPU: Intel(R) Xeon(R) CPU E5-1650 v2 @ 3.50GHz (12) System RAM: 65536
GPU: AMD Radeon HD - FirePro D500 OpenGL Engine GPU RAM: 3072

 

This also occurs for me on R43 when quitting the Linux client, but my client UI doesn't even close, it just hangs the entire OS with continuous hard drive activity (as if swapping memory). I can't even open another console to kill the process, so I have to hard reset.

SotA.EarlyAccess.Linux.64.617.Date.06.29.17
OS: Ubuntu Gnome 17.04
CPU: Intel Core i3 540, 8 GB RAM
GPU: Nvidia GTX 750 Ti

 

Same here - on WIN 10 PC though

7 times out of 10 I have to force end/ crash logout.

 

I've created a bug for this so we can investigate further. Bug #: 47769. Thank you.

 

I've seen similar on Linux, though I've always been able to kill the client from a console. Remember that you can switch to a different TTY with Ctrl + Alt + function key, that might work better than trying to get at a terminal in the same X session as the game.

Also if you did anything in game which launched another process (e.g. typed /bug or clicked on a link which caused a browser window to open) try closing out that other process (e.g. the browser) before quitting the game.

 

it might not even need a seperate tty: i have a keyboard shorcut for xkill.

 

Yes, I tried that but my PC was so busy it wouldn't respond, sometimes it works, sometimes not. The only times in my personal experience that I've seen the virtual console/TTY not respond is when the OS runs out of memory, coupled with a slow CPU. It's possible that it would respond if I waited long enough (but then one often get cases where the login times out before they can type in the password...) Anyway, I experimented again, running into Central Brittany and Brittany Estates and then hitting Novia (and watched the CPU/memory usage using top, and my CPU is usually pegged between 150 to 200 % (my dual core i3 540 is rather old) but it runs well enough. Then, when I quit the game, the hard drive activity went way up, but the CPU eventually dropped down under 50% utilization. The available swap memory then started tanking over several minutes and almost dropped under 20 megs, and then about 4 minutes later the UI closed, the process ended, and the available swap went back up to 7+ gigs. Whatever the client is doing after you click Quit, who knows, but it is very memory intensive.

 

This is also plaguing my system.