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[Known]Game Crash

Discussion in 'Release 42 Bug Forum' started by Elrond, May 25, 2017.

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  1. Elrond

    Elrond Avatar

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    Couple months ago had a problem when rotating camera game would just freeze and crash ..the fix given then was to make another icon which worked and fixed the freeze/crash. Problem now is that icon is no longer working when i initialize i get this error :

    [​IMG]

    If i use the avatar launcher icon game loads/works fine ..but the error is back game freezes after a while when i rotate camera .. like trying to render something but getting stuck .... Already crashed like 4 times in 1 hour.

    Specs : CPU pentium 2.6ghz/8 GB RAM/AMD Radeon 6700.
     
  2. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Unfortunately, Release 42 has discontinued support for DX9. The icon that was made was likely following a workaround method to force DX9 to play the client. We will investigate your report internally. Additional details about the change can be read here on the announcement thread: https://www.shroudoftheavatar.com/f...directx-9-support-ending-at-release-42.89264/
     
  3. Elrond

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    I just checked DX version and is DX 12 so maybe you can make an icon that forces DX 12 to play the client ? Dont know much about this but the freeze ingame is quite constant every 10/15 minutes .
     
  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Could you monitor your task manager to see if it might be associated with running out of RAM? I'd be interested to see if once you load the game, if you see your RAM increasing rapidly to the point of forcing it to crash after 10/15 minutes.
     
  5. Elrond

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    ...right after crash i checked and i had RAM 50% CPU at about 70% DISK at 100 %
     
  6. wmidgard

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    i am running dx 11 and win 7 and i crach whith the same problem at startup
    i hit play in steam .
    then you get the launcher and you have to pick borderless or normal play .
    right after i hit play it craches whith the same window .
    i olso vagelie recall that i made such a launcher becous of problems whith game freezing and craching wile turning .
     
  7. wmidgard

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    anyone remeber how to undo the hotfix for dx9 ?
     
  8. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    Steam:
    1. Right-click on the game title under the Library in Steam and select Properties.
    2. Under the General tab click the Set launch options... button.
    3. Clear the launch options field and click OK.
    4. Close the game's Properties window and launch the game.
     
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  9. wmidgard

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