[Known]Game hitching when UI opens/closes

12/15/2016 1:46 PM
Title:Game hitching when UI opens/closes
Reproduction Rate:High
Blocker?No
Details:Reported in previous release. Opening inventory/vendors/bank/friends list causes the whole game to pause for a moment while the information is loaded.
Steps to Reproduce:Open different UI windows.
User Specs:
OS: Windows 10 (10.0.0) 64bit
CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12) System RAM: 32604
GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8144
SotA.EarlyAccess.Win.64.519.Date.12.14.16
Area: Novia_R3_City_Brittany_Alley
Area Display Name: Brittany Alleys
Loc: (224.2, 44.5, 199.7)

 

This is a known issue. This is a List UI issue that's been around for quite some time. This will be improved as we continue to do performance passes. Thank you for reporting.

 

I have never experienced so much hitching/lag in any previous release. Not just in cities in the situations described above. I find it worst in the middle of combat, even when I am in a scene with just me and the creature I am fighting (and maybe a rabbit or two). Often have to click on glyphs multiple times to get them to fire.

 

The issue specifically posted is tied to the hitching caused by opening/initializing item list UI.

Please submit a separate report for general performance concerns and specifics. Thanks.

 

Just to clarify, are you referring to the momentary hitch (i.e. a fraction of a second pause) that occurs when opening a List UI window that contains a hundred or more items? If so, that's a known issue that will be addressed in a future release.

 

I went through all windows in the Window Selector just now to double check. FYI the window selector dropdown causes a hitch about 50% of the time.

In my inventory I have about 50 stacks and got the hitch.
In most other windows I got the hitch, some for much less time.
Really bad on recipes.
Small on journal.
Probably not on Titles, could have been miniscule.
Pretty bad on lot deeds, and I had had that open a few minutes earlier so that's another thing to be aware of.
Not bad on nearby players.
Not bad on friends, although sometimes it's one of the worst.
Glyphs was pretty bad. Also hitched upon closing.
Combat decks not, but I had opened it a few seconds earlier to change clothes so it was probably cached. Or it could be because Combat Decks will remain blank until it gets the info, so unlike the others, it's not causing everything else to wait while it loads.
Noticeable but not terrible on character.

And it's often happening when both opening and closing bank windows and vendors (why on closing? Something to look into)