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[Known] Getting Stuck @ 94% Loading Decorations

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Kabalyero Kidd, Dec 14, 2017.

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  1. Kabalyero Kidd

    Kabalyero Kidd Avatar

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    Title: Getting Stuck @ 94% Loading Decorations
    Reproduction Rate: 100%
    Blocker?
    Details: Whenever I try to teleport to someone, the loading screen appears and it will get stuck at 94% Loading Decorations.
    Steps to Reproduce: Just teleport to someone who is in a player owned town. Haven't tried it with NPC towns.
    User Specs:
     
    Kabalyero Kidd, Dec 14, 2017
    #1
  2. Duke Ezekiel Cooper

    Duke Ezekiel Cooper Avatar

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    Yea, there's a problem going on here. Poor load time, getting stuck at 94%, disconnect icon stays on...

    Feels like a memory leak, not sure.
     
    Duke Ezekiel Cooper, Dec 14, 2017
    #2
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  3. Duke Ezekiel Cooper

    Duke Ezekiel Cooper Avatar

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    Duke Ezekiel Cooper, Dec 14, 2017
    #3
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  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    We are aware of a related issue, which should be fixed with this morning's Live build 711. If you could retest once that patch is released and confirm if this issue is still occurring once patched.
     
    Attenwood, Dec 15, 2017
    #4
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  5. Joe Zhudarak

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    same here!!stuck at 94% - steam account
     
    Last edited: Dec 15, 2017
    Joe Zhudarak, Dec 15, 2017
    #5
  6. Alrik Doom

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    12/15/2017 6:33 PM
    Title: Same Problem!!!! Obviously NOT fixed for 711!!!!
    Reproduction Rate: As of Build 713
    Blocker?
    Details: Same as OP, Teleported from Site to Novia Market, hung at 94%, had to shut down game via task manager, then couldn't relaunch game without restarting computer as another instance was running!!!!!
    Steps to Reproduce: See Above!!!
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8) System RAM: 16301
    GPU: NVIDIA GeForce GTX 960M GPU RAM: 2019
    SotA.EarlyAccess.LIVE.Win.64.713.Date.12.15.17
    Area: Novia_R5_City_Spite
    Area Display Name: Spite
    Loc: (127.4, 39.2, 241.6)
    Debug: Tm92aWFfUjVfQ2l0eV9TcGl0ZXx8KDEyNy4zNjEsIDM5LjE5MiwgMjQxLjYwOCl8KDAsIDAuOTI5LCAwLCAwLjM3MSl8MTM2LjQ2MXwxMHwyLjc5NDk5
     
    Alrik Doom, Dec 15, 2017
    #6
  7. Weins201

    Weins201 Avatar

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    same here 94% tele to Novia Markets
     
    Weins201, Dec 16, 2017
    #7
  8. Elnoth

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    I'm still getting stuck at 94% loading into PoT as well
     
    Elnoth, Dec 16, 2017
    #8
  9. oplek

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    I'm stuck at 94% loading into a POT. I took a screencap of my performance. It doesn't look like it's trying particularly hard at anything.. it's like it's caught in an infinite loop.

    [​IMG]
     
    oplek, Dec 16, 2017
    #9
  10. Addle

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    Just had it happen again while loading the game. Had logged out in my inn room. In case it helps, here's the Player.log file: https://hastebin.com/uzihupemox.coffeescript

    I've loaded into that same location before just fine, so I guess it's not a consistent thing.

    EDIT: Next time I tried to get back into the game, it crashed with this: https://hastebin.com/zetoqokabi.coffeescript . Looks like a file got corrupted. Third time I tried, I got in just fine. Perhaps the file it messed up will give some useful clue.
     
    Last edited: Dec 17, 2017
    Addle, Dec 17, 2017
    #10
  11. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    We're not able to reproduce this issue internally. If you see this issue re-occur, please post the time it happened and your system specs.
     
    Lord Subtleton, Dec 19, 2017
    #11
  12. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Any information about players continuing to get stuck loading into scenes at 94% is appreciated.
     
    Attenwood, Dec 19, 2017
    #12
  13. Margaritte

    Margaritte Avatar

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    This happened to me today, loading into Wizard's Rest around 1:30 pm server time. The game never went unresponsive, ie spinning wheel, but I let it sit for about 10 minutes at 94% before I gave up and killed the game.

    User Specs:
    OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
    CPU: AMD Phenom(tm) II X6 1100T Processor (6) System RAM: 16354
    GPU: NVIDIA GeForce GTX 1060 3GB GPU RAM: 2986
    SotA.EarlyAccess.LIVE.Win.64.716.Date.12.19.17
    Area: POT_alpine_metropolis_01_template/Wizards Rest
    Area Display Name: Wizards Rest
    Debug: UE9UX2FscGluZV9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfFdpemFyZHMgUmVzdHwoNTIuMDI4LCAzOS40NzcsIDIxNC42NzYpfCgwLCAtMC43MDcsIDAsIDAuNzA3KXwtMTEyLjA5MXwzNS45NTk0OXw2LjU3MDcyOA==
     
    Margaritte, Jan 1, 2018
    #13
  14. Jaanelle DeJure

    Jaanelle DeJure Avatar

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    Stuck right now entering Elementum from Storm's Reach. When I went to kill the task it looked like there was more than once instance of the game running..?

    Second time paused at 94%... then SFX started.. then completed the load.

    1/1/2018 9:05 PM
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8) System RAM: 16274
    GPU: NVIDIA GeForce GTX 1060 GPU RAM: 6084
    SotA.EarlyAccess.LIVE.Win.64.716.Date.12.19.17
    Area: Novia_R6_City_StormsReach
    Area Display Name: Storms Reach
    Loc: (140.9, 36.1, 283.3)
     
    Jaanelle DeJure, Jan 1, 2018
    #14
  15. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    Bug entered, #54508
     
    Lord Subtleton, Jan 2, 2018
    #15
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  16. Jaanelle DeJure

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    Stuck right now entering Aerie from Storm's Reach. (dunno if you still need infos)

    Reloaded the client and stuck again in the same spot. Almost 5GB of memory usage displayed in the TM.
     
    Jaanelle DeJure, Jan 6, 2018
    #16
  17. Gurney2

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    i got that bug too today : stuck at 94% and then game crash
     
    Gurney2, Jan 9, 2018
    #17
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