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[Known]Owl's Head Load Stops at 98% Complete

Discussion in 'Release 37 Bug Forum' started by Traveller13, Dec 28, 2016.

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  1. Traveller13

    Traveller13 Bug Hunter

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    1. Title: Owl's Head Load Stops at 98% Complete
    2. Reproduction Rate: 1 time for sure, possibly a 2nd time
    3. Blocker? Sort of. Have to Windows Task Manager/ End Task for SotA
    4. Details: I tried to enter Owl's Head one time this past weekend (real time). The loading screen stopped at 98% complete. I waited a couple of minutes. It still didn't complete. I eventually had to go to the Windows Task Manager to end the SotA Task. I successfully entered Owl's Head after restarting the game. Fast forward to today (Tuesday). I again tried to enter Owl's Head. I was not successful. I allowed several minutes to pass by. However, I do not know how far along the process was, as SotA had pseudo minimized when I clicked on one of my outside monitors, as I've reported in the past. Anyway, I ended the SotA task after several minutes. As before, I successfully entered Owl's Head after restarting the game.
    5. Steps to Reproduce: I don't know. Try to enter Owl's Head. Maybe something inside Owl's Head is causing the issue. I successfully enter Owl's Head up to several times a day. It also takes less than a minute for Owl's Head to load.
    6. User Specs:
      OS: Windows 10 (10.0.0) 64bit
      CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32689
      GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8144
      SotA.EarlyAccess.Win.64.521.Date.12.15.16
     
    Last edited: Dec 28, 2016
    Traveller13, Dec 28, 2016
    #1
    majoria70 and Datendrache like this.
  2. Traveller13

    Traveller13 Bug Hunter

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    It happened again this morning, around 8:30AM EST. I waited about 40 minutes before closing the program. It was still at 98% complete-- "equipping avatars"-- at that time. I tried to take a screen shot via the F12 key. It did not work.
     
    Traveller13, Jan 1, 2017
    #2
  3. Turk Key

    Turk Key Avatar

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    This has happened to me a couple of times too. Not reproducible here though.
     
    Turk Key, Jan 1, 2017
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  4. Datendrache

    Datendrache Avatar

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    This happens to me frequently, I was going to post this since one of the other members of the guild complained. However, since its already here, I'd like to say that this happens quite frequently. > 30% reproduction just by entering.
     
    Datendrache, Jan 5, 2017
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  5. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Thank you for reporting. We will continue to look into crash reports as they come in, and are still working on performance optimizations.
     
    Attenwood, Jan 6, 2017
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  6. Traveller13

    Traveller13 Bug Hunter

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    It happened again. This time at the beginning of a session. Logged into the Hidden Vale just outside Kingsport, and headed straight to Owl's Head. The other occurrences happened deeper into a session, after I'd been on for a few hours. I've sent an e-mail with the Output_Log.TXT to the rromero e-mail address.
     
    Traveller13, Jan 13, 2017
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  7. Traveller13

    Traveller13 Bug Hunter

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    Another instance. Another e-mail.
     
    Traveller13, Jan 15, 2017
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  8. Traveller13

    Traveller13 Bug Hunter

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    Another occurrence. Instead of an e-mail, here is the last bit of the Output_Log.TXT:

    3:44:16 PM: Equipping Avatars...
    SceneServer: OnStatusChanged:Connect
    SceneServer: OnStatusChanged:EncryptionEstablished
    Starting Initializing Plots
    Spawning local player at (109.021, 63.729, -231.205) using spawner PlayerSpawnLocation_Bridge. SnapToGround:True
    Local player equipment load time: 00.1 secs
    ---------PlayerLoadTime:1.89367
    3:44:20 PM: Equipment load complete. Loop Counter:100
    QueuedOutgoingCommands: 1
    3:44:22 PM: Hiding Loading Screen...
    TimeToLoadLevel, SceneName=OwlsHead, TimeToAvatar=13.38, TimeToFadeIn=18.32, SystemMemory=32689
     
    Traveller13, Jan 15, 2017
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  9. majoria70

    majoria70 Avatar

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    It was happening to me as well even just yesterday. 1/15/17
    Microsoft Windows 10 Home - 64-bit - OEM

    Graphics Card: EVGA GeForce GTX 1060 GDDR5 6GB DirectX 12 ASUS GeForce GTX 1060 6GB ROG STRIX VR Ready HDMI 2.0 DP 1.4 Auto-extreme Graphics Card

    Ram: 32 GB G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z170 Platform Desktop Memory Model F4-3200C16D-16GVK

    Motherboard: ASUS Z170-A LGA 1151 Intel Z170 HDMI SATA 6Gb/s USB 3.1 USB 3.0 ATX Intel Motherboard

    Hard Drive: SAMSUNG 850 EVO 2.5" 500GB SATA III 3-D Vertical Internal Solid State Drive (SSD) MZ-75E500B/AM

    Case: Cooler Master HAF 932 Advanced - High Air Flow Full Tower Computer Case with USB 3.0 and All-Black Interior

    Power Supply: EVGA 220-G2-0650-Y1 80 PLUS GOLD 650W ECO Mode Fully Modular NVIDIA SLI Ready and Crossfire Support Continuous Power Supply

    CPU Maximum Power: 650W
    Intel Core i7-6700 8M Skylake Quad-Core 3.4 GHz LGA 1151 65W BX80662I76700 Desktop Processor Intel HD Graphics 530
     
    majoria70, Jan 16, 2017
    #9
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