Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

MacOS Crash Launch Client

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Camro, Oct 26, 2018.

Thread Status:
Not open for further replies.
  1. Camro

    Camro Avatar

    Messages:
    28
    Likes Received:
    42
    Trophy Points:
    3
    Had this issue with Release 58 too and still present in Release 59. Sorry I didn't report it before now.

    10/26/2018 19:09
    Title: MacOS Crash Launch Client
    Reproduction Rate: 100%
    Blocker?
    Details: When launching the client from a secondary attached monitor (not retina) the client always crashes with a weird display. Attached photo of the issue as a screenshot doesn't show it correctly - note the overlapping words at the bottom right. The forum shown in the background is just kept on display in the "client", the web browser was already closed but anything that moves over the front is captured in the "client" window.
    Steps to Reproduce: Have a second monitor set up on MacOS Mojave. Set the monitor resolution to 1080p and have the monitor arranged as the "main" display. Open the launcher on the monitor and click play - this crash happens every single time. Only way around it is to disconnect the monitor and launch it directly from the laptop.
    User Specs:
    OS: Mac OS X 10.14.0
    CPU: Intel(R) Core(TM) i7-6920HQ CPU @ 2.90GHz (8) System RAM: 16384
    GPU: AMD Radeon Pro 460 GPU RAM: 4096
    SotA.OSX.64.852.Date.10.25.18
    Area: POT_island_metropolis_01_template/Oceania
    Area Display Name: Oceania
    Loc: (140.7, 93.7, -44.2)
    Debug: UE9UX2lzbGFuZF9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfE9jZWFuaWF8KDE0MC42OTksIDkzLjY4NiwgLTQ0LjIxMil8KDAsIC0wLjgxMiwgMCwgLTAuNTgzKXwxMDguNjQ0OHwxMHwzLjY2NTQ2Ng==

    screenshot:
    https://1drv.ms/u/s!AtYzWMBpOJ88jpUxX1YNGWk6KBGsOA
     
    Camro, Oct 26, 2018
    #1
Thread Status:
Not open for further replies.