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Map locks up when zooming

Discussion in 'User Interface (Including Launcher)' started by Parson Barr, Jul 29, 2018.

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  1. Parson Barr

    Parson Barr Avatar

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    Hello...map still locks up on zooming. I narrowed it down to just zooming. All my files are in the right directory so I'm open to suggestions. Click zoom once and the whole map locks up. No scrolling etc.

    07/29/2018 16:12
    Title: Map locks up when zooming
    Reproduction Rate: 98%
    Blocker? Game works, but map doesn't
    Details: Click zooming + sign and it locks up. Restart game to get it to work again. At first release it worked just fine. Thought it was fixed.
    Steps to Reproduce: Open map, click zoom. Use scroll wheel.
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD FX(tm)-8350 Eight-Core Processor (8) System RAM: 16332
    GPU: AMD Radeon (TM) R9 390 Series GPU RAM: 8168
    SotA.Win.64.816.Date.07.27.18
    Area: Novia
    Area Display Name: Novia
    Loc: (287.6, 15.8, -71.6)
    Debug: Tm92aWF8fCgyODcuNjE1LCAxNS44MDgsIC03MS42MTcpfCgwLCAwLjgyMSwgMCwgLTAuNTcyKXwxODUuODQxM3w0Mi4yMTgyN3w0MA==
     
  2. Undone

    Undone Trap Master Moderator SOTA Developer

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    Hi @Parson Barr I am unable to reproduce this here at the office. Is this continuing to happen every time for you? If so could you send us one of your log files where it freezes?
     
  3. Parson Barr

    Parson Barr Avatar

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    @Undone Sure thing...where is it located and do I need to type debug or anything first?
     
    Last edited: Jul 31, 2018
  4. Undone

    Undone Trap Master Moderator SOTA Developer

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    Are you launching the game via launcher or steam? If you are launching via the launcher check for `sota_log.txt` in your "Shroud of the Avatar_Data" folder.
     
  5. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    @Parson Barr And if you are launching via Steam check for `output_log.txt` in your %AppData%\..\LocalLow\Portalarium\Shroud of the Avatar folder.
     
    Jaesun likes this.
  6. Parson Barr

    Parson Barr Avatar

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    Hi @Undone It's via the normal launcher, not steam. I did some testing and couldn't make it happen in Central Brittany or Brittany Wharfs. But once on the overworld map it locked up. How do I send you the file?
     
  7. Anpu

    Anpu Avatar

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    Just copy the text and paste it here.
     
  8. Parson Barr

    Parson Barr Avatar

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    @Undone Here you go. I ran it right after I locked the map up on the overland map again. There's an error at the very end about the website for the map. Perhaps I need to find a way to trust their certificate?

    Initialize engine version: 2018.1.7f1 (4cb482063d12)
    GfxDevice: creating device client; threaded=1
    Direct3D:
    Version: Direct3D 11.0 [level 11.1]
    Renderer: AMD Radeon (TM) R9 390 Series (ID=0x67b1)
    Vendor:
    VRAM: 8168 MB
    Driver: 22.19.677.257
    Begin MonoManager ReloadAssembly
    - Completed reload, in 0.346 seconds
    <RI> Initializing input.
    <RI> Input initialized.
    <RI> Initialized touch support.
    UnloadTime: 14.229413 ms
    GameManagerSceneObject.Awake. 8/3/2018 5:34:23 PM
    SystemInfo, graphicsDeviceName=AMD Radeon (TM) R9 390 Series, graphicsMemorySize=8168, graphicsDeviceType=Direct3D11, operatingSystem=Windows 10 (10.0.0) 64bit, processorCount=8, processorType=AMD FX(tm)-8350 Eight-Core Processor , systemMemorySize=16332
    SotA.Win.64.819.Date.08.01.18, LocalTime=8/3/2018 5:34:24 PM, Patch=sealed-suds.3
    LanguageManager, Language=English, Culture=en-US, SystemCulture=en-US, Partner=None
    Position Updater
    PreviousApplicationExit status=clean systemMemorySize=16332
    Pathfinding: Init
    Steam Initialized: False
    AI Behaviors Preloaded
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/libc
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/.\libc
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/libc
    NetworkingPeer: Connecting to "208.81.240.51:5055"
    PhotonNetwork: StatusChange Connect, State=Connecting
    Network storage reset
    PhotonNetwork: StatusChange EncryptionEstablished, State=Connected
    AuthenticateResponse: Ok, Position=1
    OnAuthenticateComplete: Ok
    Network storage reset
    0 : 579a74c7abb719013098053a
    Found character: Parson Barr
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    (Filename: Line: 1789)
    The referenced script on this Behaviour (Game Object 'bc_moonWaningCrescent_moongate_01') is missing!
    (Filename: Line: 1789)
    The referenced script on this Behaviour (Game Object 'bc_house_ovlnd') is missing!
    (Filename: Line: 1789)
    Shader 'MicroSplat/POT_island_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01a_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R9_Forest01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R10_Swamp01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    IncomingMessages, Total=5, NumPlayers=1, SceneId=DemoStartupScene
    Knowledge: Loaded 2154 character flags, 3 user flags
    Shader 'Particles/FXVille Blood World Lighting': fallback shader 'Paricles/Alpha Blended' not found
    PushLevel: Added level Novia, spawnPoint:, hex:5059,5069
    AsyncLoadSequence begin. SceneToLoad: Novia:
    5:35:24 PM: Loading Scene...
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R8_City_Westend_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R5_Hills01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R3_City_Brittany_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R1_Forest04_01_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_swampisland_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/NoviaTerrain1': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain_Ardoris': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/PRT_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_tropicalisland_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_mountain_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R7_Forest01_Bloodriver_After_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    WARNING: Shader Unsupported: 'Ceto/OceanUnderSide_Transparent' - Pass 'SHADOWCASTER' has no vertex shader
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01c_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R3_Hills01_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R8_Hills02_01_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_alpine_metropolis_01_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Novia_R2_Hills02_Quel_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/POT_forest_metropolis_01b_template_terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/IslandOfStorms_Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain_Northwood': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    Shader 'MicroSplat/Terrain': dependency 'AddPassShader' shader 'Hidden/MicroSplat/AddPass' not found
    5:35:32 PM: Level load loop started.
    OnAsyncLoadOfBankAsset: Bank preload complete.
    Unloading 5 Unused Serialized files (Serialized files now loaded: 41)
    Pathfinding: Load UnLoaded
    UnloadTime: 50.316600 ms
    Shader 'Nature/Terrain/Diffuse': fallback shader 'Diffuse' not found
    Shader 'Nature/Terrain/Diffuse': dependency 'AddPassShader' shader 'Hidden/TerrainEngine/Splatmap/Diffuse-AddPass' not found
    Shader 'Nature/Terrain/Diffuse': dependency 'BaseMapShader' shader 'Diffuse' not found
    Shader 'Nature/Terrain/Diffuse': dependency 'Details1' shader 'Hidden/TerrainEngine/Details/WavingDoublePass' not found
    Shader 'Nature/Terrain/Diffuse': dependency 'Details2' shader 'Hidden/TerrainEngine/Details/BillboardWavingDoublePass' not found
    Shader 'Nature/Terrain/Diffuse': dependency 'Tree0' shader 'Hidden/TerrainEngine/BillboardTree' not found
    GameManagerSceneObject.Awake. 8/3/2018 5:35:34 PM
    NavMeshLoadTime SceneId=Novia , Time=1.321632
    Pathfinding: Load Loaded
    Camera: CameraRig_Universal (NOVIA SETTINGS - DO NOT REVERT) (CameraController)
    Sub-emitters must be children of the system that spawns them
    (Filename: Line: 2992)
    Unloading 122193 unused Assets to reduce memory usage. Loaded Objects now: 360764.
    Total: 990.570469 ms (FindLiveObjects: 47.361408 ms CreateObjectMapping: 25.320088 ms MarkObjects: 772.049063 ms DeleteObjects: 145.839653 ms)
    Unloading 3 Unused Serialized files (Serialized files now loaded: 41)
    GC.Collect() took 0.2 seconds
    5:35:38 PM: Level loaded.
    5:35:38 PM: Scenario init completed. Scenario:
    Checksum for Novia: 1939929131
    Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 360764.
    Total: 875.103709 ms (FindLiveObjects: 39.504447 ms CreateObjectMapping: 15.117968 ms MarkObjects: 819.203116 ms DeleteObjects: 1.277152 ms)
    PhotonNetwork: StatusChange Disconnect, State=DisconnectingFromMasterserver
    Network storage reset
    NetworkingPeer: Connecting to "208.81.240.51:5056"
    PhotonNetwork: StatusChange Connect, State=ConnectingToGameserver
    PhotonNetwork: StatusChange EncryptionEstablished, State=ConnectedToGameserver
    OpAuthenticate: Requesting authentication on game server for UserId=53af169338ca22064454c2ce
    5:35:43 PM: Started NPC Spawn...
    5:35:44 PM: Equipping Avatars...
    GroupServer: OnStatusChanged:Connect
    SceneServer: OnStatusChanged:Connect
    GroupServer: OnStatusChanged:EncryptionEstablished
    SceneServer: OnStatusChanged:EncryptionEstablished
    Requesting social lists...
    PlotManager: Starting Initializing Plots
    PlotManager: Finished Initializing Plots
    Receiving social lists...
    Entering chat channel: Guild/Aerist
    Finished receiving social lists
    EnterChatChannelResponse: Result = Ok, ChannelName = Guild/Aerist
    Spawning local player at (-57.385, 18.251, 45.5) using spawner PlayerSpawnLocation_Elysium_from_Etceter. SnapToGround:True
    Local player equipment load time: 00.1 secs
    QueueSongStartRPC
    (Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)
    PlayerQueuedSongRPC
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    GetPixels32 failed: insufficent pixel buffer size (1), must be at least 4 x 4
    (Filename: Line: 1341)
    Failed to get pixels of splat texture
    (Filename: Line: 259)
    5:36:01 PM: Equipment load complete. Loop Counter:91
    5:36:06 PM: Waiting for NPC Spawn
    5:36:06 PM: Finished NPC Spawn
    5:36:09 PM: Hiding Loading Screen...
    TimeToLoadLevel, SceneName=Novia, TimeToFadeIn=45.4, PreloadTime=8.1, SceneIOLoadTime=0.9, SceneUnloadTime=0.4, SceneActivateTime=4.5, JoinTime=6.4, DecoLoadTime=0.0, AvatarLoadTime=17.3, FinalizeLoadTime=7.7, RelatedInfo, PrefabLoadTime=3.9, ResourceLoadTime=22.6, GameManager=0.2, JoinDownloadTime=0.6, VideoMemory=8168, SystemMemory=16332, FirstTime=True
    5:36:10 PM: Fading in...
    5:36:11 PM: AsyncLevelLoad Completed!
    PersistenceService.WaitTimes, Total=29, TotalTime=2.0, MaxTime=0.2, PersistenceService+<GetHotbarItems>c__AnonStoreyA2, Scene=Novia
    DownloadSongForActor: GetSongData: actor not found for actorId 6736
    DownloadSongForActor: GetSongData: actor not found for actorId 6742
    Unloading 3 Unused Serialized files (Serialized files now loaded: 41)
    Unloading 42138 unused Assets to reduce memory usage. Loaded Objects now: 463055.
    Total: 963.754609 ms (FindLiveObjects: 47.471485 ms CreateObjectMapping: 23.088590 ms MarkObjects: 873.562626 ms DeleteObjects: 19.631394 ms)
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/.\MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/libMouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/.\libMouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/libMouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/.\MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/libMouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/.\libMouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/libMouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/.\MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/MouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/libMouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/.\libMouseLib
    Fallback handler could not load library C:/Program Files (x86)/Portalarium/Shroud of the Avatar/Shroud of the Avatar_Data/Mono/libMouseLib
    https://www.shroudoftheavatar.com/m...=1&hidenavbar=1&z=3&ix=3258.654&iy=5062.507:0: The SSL certificate used to load resources from https://d2sx9mrt4zumaq.cloudfront.net will be distrusted in the future. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.
    https://www.shroudoftheavatar.com/map/libs/leaflet/leaflet.js:7: Uncaught TypeError: Cannot read property 'features' of undefined
    QueueSongStartRPC
    (Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)
    PlayerQueuedSongRPC
     
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