New Player .. exe crashes at 99-100%

Discussion in 'New Player Welcome' started by Rockhaggis, May 4, 2020.

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  1. Rockhaggis

    Rockhaggis Avatar

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    Hi
    New player
    Fresh download - install.
    Win 7 SP1 64 bit
    AMD Ryzen 3 1200 QuadCore 3.1 GHz
    32GB RAM
    DX11
    NVIDIA GeForce GTX 1060 6GB RAM

    exe crashes at 99% on load-up at start.
    Dialog:
    Problem Event Name: APPCRASH
    Application Name: Shroud of the Avatar.exe
    Application Version: 2018.4.19.40816
    Application Timestamp: 5e601a22
    Fault Module Name: d3d11.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7c5a2
    Exception Code: c0000005
    Exception Offset: 000000000008ee3a
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057
    Additional Information 1: d7b3
    Additional Information 2: d7b3dc59ac37f31b69ae022d19bfb6c2
    Additional Information 3: 05cc
    Additional Information 4: 05cc4247df7705cf3bb3a08a839e2237

    I have tried several game graphic settings ... and others ... but every-time it gets to 99% of starting loadup ... app crash.

    Any ideas would be appreciated.
     
    Rockhaggis, May 4, 2020
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  2. Anpu

    Anpu Avatar

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    What Nvidia driver version are you using? Have you updated that?
     
    Anpu, May 4, 2020
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  3. FrostII

    FrostII Bug Hunter

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    You could also temporarily disable your security product and see if it's blocking.
     
    FrostII, May 4, 2020
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  4. Browncoat Jayson

    Browncoat Jayson Legend of the Hearth

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    The error is in DirectX, so make sure you have all Windows Updates installed, and the latest Nvidia drivers.

    If you are using Steam, also do a full file check to make sure no files are corrupt.
     
    Browncoat Jayson, May 4, 2020
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  5. FrostII

    FrostII Bug Hunter

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    Is MS still updating Win 7 ?
     
    FrostII, May 5, 2020
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  6. Katu

    Katu Avatar

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    Yes, latest patch is called "windows 10" :D
     
    Katu, May 5, 2020
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  7. Rockhaggis

    Rockhaggis Avatar

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    Nvidia drivers updated to latest. It required two windows updates for the Nvidia installer to work.
    Thought at first that might have solved it ... but still crashes just after 99% when a game shield appears.
    Have always tried to keep W7 on my gaming PC as streamlined as possible. ( if it aint broke dont fix it ) .
    Runs DCS, WoW, ETS2, EveOnline as slick as a slick thing.
    Guess times move on and Ill need to update W7.... but ill stick pins in my eyes before updating to W10 :)
    Thanks for the advice so far. Here's hoping.
     
    Rockhaggis, May 5, 2020
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  8. majoria70

    majoria70 Avatar

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    Yeah I know how you feel about Windows 10. A lot of us hated to upgrade but now you can make your windows 10 be a lot more like windows 7. See link below. We do have to go forward to play our games as true gamers. We must sacrifice the old for the new way too often but in the long run it's all about the ability to try games to see which are for us. Good luck on your journeys. Go Gamers Go.

    https://www.theguardian.com/technol...an-i-make-windows-10-look-more-like-windows-7
     
    majoria70, May 5, 2020
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  9. Rockhaggis

    Rockhaggis Avatar

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    BiNgO ! ... All is working fine!

    So for those who may follow with the same problem
    As I said I run a slim Windows 7 install on my games PC. I don't update unless there's an issue.
    1. I installed latest GFX drivers. ( For me this also required two Windows updates )
    2. Searched Windows 7 updates that related to DX11 and came up with Platform Update for Windows 7 and Windows Server 2008 (KB2670838).
    This did the trick.
    Game is flying .....
    Thanks to all the advice pointing me in the right direction.
    Stay safe.
     
    Rockhaggis, May 5, 2020
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  10. Beaumaris

    Beaumaris Avatar

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    Welcome to Shroud of the Avatar!
     
    Beaumaris, May 13, 2020
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