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[No Response] Can't Uninstall (or Update)

Discussion in '*** Bug Report Archive (After R75) ***' started by Merrimoose, Jun 30, 2020.

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  1. Merrimoose

    Merrimoose Avatar

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    When I opened the game a couple of days ago, it began updating but became stuck on step 3 of 6 and didn't download anything. I left it on for hours, but nothing happened. I tried closing and opening the program, but this didn't help nor did rebooting the computer.

    I thought to uninstall and reinstall, but it won't work; in fact, the "modify" and "uninstall" buttons are greyed out for SotA on the apps list.

    I have played successfully before this.

    Running Windows 10 on an i-7 5820K, 32 GB RAM, GeForce 970 GTX
     
  2. Feeyo

    Feeyo Avatar

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    Right click your launcher, check the path where it is installed. Probably C:/program files/Shroud of the Avatar/ or something like that.
    Remove that directory. redownload the installer and install.
     
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  3. Echondas

    Echondas Bug Hunter Bug Moderator

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  4. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    archived after at least a week of no response.
     
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