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Program does not respond with Windows 7

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Thormuin, Jan 5, 2018.

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  1. Thormuin

    Thormuin Avatar

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    Hi when i play the game i become game freezes from time to time and must close the program and restart it.
    I use Windows 7. Here is the details frome the error message in found but it s in german i hope you can help men to fix that !

    Beschreibung:
    Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.

    Problemsignatur:
    Problemereignisname: AppHangB1
    Anwendungsname: Shroud of the Avatar.exe
    Anwendungsversion: 0.0.0.0
    Anwendungszeitstempel: 5a213b81
    Absturzsignatur: 5660
    Absturztyp: 0
    Betriebsystemversion: 6.1.7601.2.1.0.256.48
    Gebietsschema-ID: 1031
    Zusätzliche Absturzsignatur 1: 566041ac2c094c10c2cb43d7c8afcd35
    Zusätzliche Absturzsignatur 2: 65a1
    Zusätzliche Absturzsignatur 3: 65a1a34f059af92c3ac5da784212485c
    Zusätzliche Absturzsignatur 4: 5660
    Zusätzliche Absturzsignatur 5: 566041ac2c094c10c2cb43d7c8afcd35
    Zusätzliche Absturzsignatur 6: 65a1
    Zusätzliche Absturzsignatur 7: 65a1a34f059af92c3ac5da784212485c

    Lesen Sie unsere Datenschutzbestimmungen online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0407

    Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
    C:\Windows\system32\de-DE\erofflps.txt
     
  2. liz_the_wiz

    liz_the_wiz Avatar

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    You still need to post things like the spec, where you were zoning to, if you updated your drivers, what happens if tou musg wait, at what point you see this, is it at a fixed %on the loading acreen, if you make it in game, dig out your sota long files...
     
  3. Thormuin

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    Drivers are updatet in the problem is not fixed, the problem appears when i rotate the kamera not when i m zoning
     
  4. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    For them to review your issue further, you need to tell them the specs of your video card and the amount of your System RAM.
    If you could possible use /bug in game and paste the results here, they will get a better idea of what system you are on :)Thank you.
     
  5. Thormuin

    Thormuin Avatar

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    okay grafic is im fastest mode with no shadows, i have an amd radeon hd 6800 and the ram from my pc is 8gb ddr ram. There is no bug ingame the game does not respond with windows 7 whene i rotate the camera

    I used /bug ingame here is an screenshot picture

    [​IMG]

    https://picload.org/view/ddoopdoi/sota001.png.html[​IMG]
     
    Last edited: Jan 6, 2018
  6. liz_the_wiz

    liz_the_wiz Avatar

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    @Thormuin you've been asked 4 or so times now (if you include the thread you made in the old area) please post the full spec of your machine.

    So thats: full OS version, full graphics card detail (make, model, memory), physical memory of machine, speed of processor+type like you see in many of the other posts. If you had pasted that /bug it would be useful, the picture isnt as useful.

    You may find your machine is not up to spec, some of the values I could squint out of that picture were low.. such as 8gb memory and 1gb graphics card memory
    https://www.shroudoftheavatar.com/?page_id=19#faq_031
     
  7. Thormuin

    Thormuin Avatar

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    AMD FX (tm) -8150 Eight Core Prozessor 3,60 ghz
    8 GB ram
    Amd Radeon HD 6800 (ram i doesn´t now, mabee you can find it in that screenshot)
    Windows 7 service pack 1 64 bit , i cant find more about the os
     
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