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[Referred to Support] Mail Box Wont load

Discussion in '*** Bug Report Archive (After R75) ***' started by Strider99, Dec 19, 2021.

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  1. Strider99

    Strider99 Bug Hunter

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    12/19/2021 23:30
    Title: Mailbox Wont load
    Reproduction Rate: 100%
    Blocker? YEs
    Details: When I click on the mailbox, it starts to load then hangs at the Loading screen.
    Steps to Reproduce: I have tried this on three separate mailboxes at three separate lots.
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD Ryzen 5 3600X 6-Core Processor (12) System RAM: 32699
    GPU: NVIDIA GeForce GTX 1070 GPU RAM: 8088
    SotA.Win.64.1497.Date.12.17.21
    Area: POT_grassland_metropolis_01a_template/Crossroads Alleys
    Area Display Name: Crossroads Alleys
    Loc: (147.2, 41.2, -61.2)
    Debug: UE9UX2dyYXNzbGFuZF9tZXRyb3BvbGlzXzAxYV90ZW1wbGF0ZXxDcm9zc3JvYWRzIEFsbGV5c3woMTQ3LjI0MSwgNDEuMjE3LCAtNjEuMjIzKXwoMCwgLTAuODIsIDAsIDAuNTcyKXwyNDkuODkxNHwxMy40MTM4NXwxLjc2MDMzNA==
     
  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    @Strider99, since this is likely to be a problem with that specific account, mailing support would be appropriate.
     
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