1. This forum is for bug reporting of current Live Game Server issues ONLY.
    Be sure to follow the format below, it will help us out greatly in responding. If you do not, your report may not be entered into the system.

    Read BEFORE submitting your first bug: Reporting Bugs… QA 101 Document
    • Search for your bug in all likely categories before posting in order to avoid duplicate reports.
    • Be sure to provide details of what the issue is and how to re-produce it, but keep your bug report factual.
    • Only report oneissue per thread, additional issues may be ignored.
    • Do not add, include or modify the thread moderator tags in the title of the thread. (indicators in the [])
    • Reply to an existing thread if you have additional information for the reported bug.
      Do not use this forum for commentary, your post will be deleted and you may be moderated, suspended or banned if the activity continues.
    • There is no need to submit crash logs. Crash data we require is automatically logged.
    NOTE: Important information including your location and system specs are automatically put into your clipboard when using /bug in the game (DO NOT add additional system specs unless requested). When starting your post, just use <CTRL>-V to insert the data and fill in the entries with no data.

    Please include Screenshots if possible. Images can be saved on our SotA Discord Server here

    If the clipboard does not work, use and fill in this Bug Report Template:
    1. Title:
    2. Reproducible?
    3. Blocker?
    4. Details:
    5. Steps to Reproduce:
    6. User Specs: (RAM, CPU, GPU and Operating System only)
    Dismiss Notice
Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

[Referred to Support] Missing decos after claiming house deed back

Discussion in '*** Bug Report Archive (After R75) ***' started by Eveara, Jan 14, 2021.

Thread Status:
Not open for further replies.
  1. Eveara

    Eveara Avatar

    Messages:
    104
    Likes Received:
    294
    Trophy Points:
    18
    ~Missing decos after claiming house deed back~ (1/14 around 6PM EST)

    Reproductible?
    I guess so - but I'm not gonna try, sorry. :(

    Blocker?
    Kinda.

    Details:
    I'm the lucky owner of a shogun 4-story row home, set in a NPC town. I recently decided to move it to a PoT. So I stored all decorations that were inside my home into labeled containers (4 of them, one for each floor) that I left in the house - assuming they'd be sent to the bank when I'd claim my house deed back. Bad news: they weren't... I can't find them anywhere, not in my bank, and not in my inventory either.

    Steps to reproduce:
    1. Claim a row lot;
    2. Switch the default house to a different one;
    3. Put a container in the house;
    4. Claim the house deed back;
    5. Go to the bank to retrieve the container you've left inside;
    6. Find out it's nowhere to be found;
    7. (optional) Panic.

    User Specs:
    32GB DC Crucial Ballistic @3200MHz (16-16-16-39)
    Intel Core i7 7700 @3.6GHz
    NVIDIA GeForce GTX 1070 16GB (EVGA)
    WIN 10 Home 64bits
     
    Eveara, Jan 14, 2021
    #1
  2. Anpu

    Anpu Avatar

    Messages:
    7,944
    Likes Received:
    9,015
    Trophy Points:
    153
    Location:
    Hemut
    Did you check the deco pallet just to see if it might have got moved there by chance?
     
    Anpu, Jan 14, 2021
    #2
  3. Eveara

    Eveara Avatar

    Messages:
    104
    Likes Received:
    294
    Trophy Points:
    18
    Thank you for pointing it out to me! But it says: 'There are no decorations on this lot'. :/
     
    Eveara, Jan 14, 2021
    #3
    Anpu likes this.
  4. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

    Messages:
    15,719
    Likes Received:
    19,490
    Trophy Points:
    153
    @Eveara, confirm they're not in the bank? remember containers get sorted to the top of the inventory, not down alphabetically with the other stuff.
     
    Alley Oop, Jan 14, 2021
    #4
  5. Eveara

    Eveara Avatar

    Messages:
    104
    Likes Received:
    294
    Trophy Points:
    18
    No, unfortunately they're not - I just checked again, just in case.
     
    Eveara, Jan 14, 2021
    #5
  6. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

    Messages:
    15,719
    Likes Received:
    19,490
    Trophy Points:
    153
    okay, worth a try. missing items need to be a support email. include the /loc of your lot and the date/time you switched the house, as close as you can guess.
     
    Alley Oop, Jan 14, 2021
    #6
  7. Eveara

    Eveara Avatar

    Messages:
    104
    Likes Received:
    294
    Trophy Points:
    18
    I'll do that - thank you for taking the time, much appreciated!
     
    Eveara, Jan 14, 2021
    #7
    Alley Oop likes this.
Thread Status:
Not open for further replies.